Frequently Asked
Questions

Q: How do I add or remove authorized users for my business account?

TO remove user: Step1 : CLick on administration Step 2 : Users Step 3 : Modify Step 4 : Delete it by F8 key

Q: How do I tag multiple branches for a user in BUSY?

In BUSY, each user can be tagged with only one branch. However, you can tag the same branch with multiple users.

Q: Can I access BUSY without using OTP?

Yes, you can access BUSY without using OTP. you just need to have the valid user name and password for login.

Q: I am unable to view all the columns of GSTRB data in BUSY. How can I customize the display to include all the required columns?

If you unable to view all columns of GSTR2B login with admin user and check else give rights to sub user

Q: I don't know how to log in from the main user account. How do I access the main login for making changes?

To access the main login for making changes, you need to open the company using the admin user ID and password.

Q: I'm logged in as a sub-user do I need to be the main user to access certain inventory reports?

It depends on the permissions set by the main user. Sub-users may or may not have access to all inventory reports.

Q: Can I make any changes for permission of sub userwithout logging in as the main super user?

No, you cannot make any changes for permission of sub users without logging in as the main super user in BUSY.

Q: The autofill password manager doesn't seem to work in BUSY. Why is this happening?

The autofill password manager may not work in BUSY due to compatibility issues or a lack of integration with the software.

Q: What is the process for running BUSY in admin mode? I am getting prompted to run in admin mode.

To run BUSY in admin mode, right-click on the BUSY icon and select "Run as administrator" from the drop-down menu.

Q: Do I need any add-ons or utilities for the syncing process in BUSY for HO-BO process?

No, you dont need any extra add-ons or utilities for syncing the process in HO-BO. you only need enterprise feature.

Find Solutions to Common Issues Related to configurations - user rights

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Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

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License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

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Dealer Complaint/Issues

How do I add or remove authorized users for my business account?

TO remove user:
Step1 : CLick on administration
Step 2 : Users
Step 3 : Modify 
Step 4 : Delete it by F8 key

How do I tag multiple branches for a user in BUSY?

In BUSY, each user can be tagged with only one branch. However, you can tag the same branch with multiple users.

Can I access BUSY without using OTP?

Yes, you can access BUSY without using OTP. you just need to have the valid user name and password for login.

I am unable to view all the columns of GSTRB data in BUSY. How can I customize the display to include all the required columns?

If you unable to view all columns of GSTR2B login with admin user and check else give rights to sub user

I don't know how to log in from the main user account. How do I access the main login for making changes?

To access the main login for making changes, you need to open the company using the admin user ID and password.

I'm logged in as a sub-user do I need to be the main user to access certain inventory reports?

It depends on the permissions set by the main user. Sub-users may or may not have access to all inventory reports.

Can I make any changes for permission of sub userwithout logging in as the main super user?

No, you cannot make any changes for permission of sub users without logging in as the main super user in BUSY.

The autofill password manager doesn't seem to work in BUSY. Why is this happening?

The autofill password manager may not work in BUSY due to compatibility issues or a lack of integration with the software.

What is the process for running BUSY in admin mode? I am getting prompted to run in admin mode.

To run BUSY in admin mode, right-click on the BUSY icon and select "Run as administrator" from the drop-down menu.

Do I need any add-ons or utilities for the syncing process in BUSY for HO-BO process?

No, you dont need any extra add-ons or utilities for syncing the process in HO-BO. you only need enterprise feature.

Frequently AskedQuestions