Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
Why am I unable to add new categories for my expenses and income in BUSY?
Unable to add new category in BUSY due to user rights from admin user give righs to add the category
Where in the system can I configure permissions for invoice/bill editing for specific users?
You can configure permissions for invoice/bill editing for specific users in the user settings or permissions section of the system.
Why am I unable to save changes to an existing voucher number?
It happens in vary situations like:
1 : Due to user right restrictions.
2 : Due to automatic voucher numbering.
Why am I not able to login from the main account?
If you unable to login the main super user then please check and mention the correct user name and password.
Is it possible for sub user to delete a company ?
No,Sub user can not delete the company they have to login with super user after that company can be deleted.
Is it possible to take backup from different User in BUSY?
Yes, it is possible to take backup from different user if you have given rights to them for taking backup.
Is there any issue with the administration features in BUSY?
If you facing issue in administration option then make that you have logged in BUSY with admin or super user.
What is the password for accessing the configuration settings?
If you're asking about the password for configuration settings and lack access rights, contact your administrator or superuser for help.
How can I get the master username for my BUSY account?
By default master username created for company is BUSY but you can change while creating new company or old
How can i switch user in BUSY ?
If you want to switch user then press shortcut key CNTRL + U and mention Sub username and password