Frequently Asked Questions

Yes, you can specify multiple price list for individual items in BUSY by using these steps:
Step 1: Open your company then go to administration menu and select configuration sub menu.
Step 2: Select features and options and click on inventory tab.
Step 3: In right side botton click on item pricing mode in vouchers button and tick multiple price list for items option then save.
Step 4: After that you need to open item master and press F2 then a window will appear in that you can specify category wise prices for that item.
Step 5: At the time of voucher entry you need to specify the category and that price will auto pick in voucher.

to find the reference number for a voucher , please follow below steps: 
Step 1: Go to the Administration tab and click on configuration.
Step 2: Select Features and Options and click on Accounts. Here you will a feature of Bill-by-Bill Details click on the check box to turn on that and save the configuration.
Step 3: Open your party's master and set Y on Maintain Bill By Bill Balancing and save.
Step 4: Now, at the time of voucher entry such as sale, purchase etc a window will appear for creating and  Adjusting Bill references.
Step 5: You can view Bills Receivable report for track outstanding from Display menu and click on Outstanding Analysis.

To resolve invoice generation issue for different states in BUSY you need to follow the 
 steps 
 Step1 Go to transaction menu click on sale and click to add
 Step2 select series voucher date voucher number then select sale type as per party state 
 select IGST for outside state and LGST for same state 
 Step3 press F3 on party name option to create new party and fill the party name 
 then select group as sundry debtors then select the dealer type registered and select the party 
 state and gstin number and save 
 Step4 then fill the item name quantity rate amount apply tax and save voucher

GST is not applied because while creating voucher you have not selected GST Nature as B2B. To apply GST in Insurance expense voucher kindly follow below steps:
 Step 1: Click on Transaction Menu and then select Journal Menu
 Step 2: Click on Add and Select the Voucher Series, Date
 Step 3: In GST Nature Field select register expense B2B from dropdown
 Step 4: Debit the Insurance Charge with Taxable Amount
 Step 5: Debit the Tax Amount input tax as applicable
 Step 6: Credit the Insurance Service Provider
 Step 7: Click on Save or Press F2
 Step 8: While saving we will get option to update GST details, HSN No, Party Details

To record a payment from a customer in BUSY that is different than the original invoiced amount, you can follow these steps:
 1. Open the customer's invoice in BUSY.
 2. Edit the invoice and update the payment amount to the actual amount received.
 3. Save the changes to the invoice.
 4. Go to the "Receipt Vouchers" section in BUSY.
 5. Create a new receipt voucher for the customer's payment.
 6. Enter the payment details, including the payment amount and the customer's information.
 7. Save the receipt voucher.
 By following these steps, you can record a payment from a customer in BUSY that is different than the original invoiced amount.

To create a credit note in BUSY for an additional discount given after sale you need to 
 follow the steps 
 Step1 go to transaction menu and click on Cr Note WO item and click to add 
 Step2 fill voucher series date and number and select GST nature as Credit note issued 
 against sale 
 Step3 Credit the party account and debit the discount then adjust the voucehr with bill reference and save 
 Step4 after saving a Debit note or credit note adjustment box will open 
 Step5 select as per party master on gst report basis option and fill original invoice number date 
 and save

To record the custom duty expense entry in BUSY, you need to create a custom duty master and a payment or journal voucher. Follow these steps to create the entry:
Step 1: First, go to the Administration menu and click on Masters. 
Step 2: Next, select Account click on the Add. This will open the Add Account Master screen.
Step 3: Then, enter the name of the custom duty master and select Expense as the group. 
Step 4: After that, go to the Transactions menu and select Payment or Journal and click Add. This will open the Payment or Journal Voucher Entry screen, enter the all necessary details and save the transaction.

To correct the transaction where GST has been incorrectly exempted or set to zero percent 
 you can follow the steps 
 Step1 go to transaction menu and click on sales and click on modify then search the voucher 
 where gst rate entered wrongly 
 Step2 open the voucher and select the item master and press alter M and modify the tax rate 
 of item if provided wrong and save then reenter item apply tax and save voucher 
 Step3 Open the voucher and modify sale type is their is any discripency between item tax rate 
 mentioned in item master and in voucher are different then save

To correct an invoice that has already been sent out in BUSY, you can follow these steps:
 1. Open the invoice in BUSY.
 2. Make the necessary changes to correct the invoice details, such as party name, billing address, or item details.
 3. Save the changes.
 4. If the invoice has already been printed or emailed, you can reprint or resend the corrected invoice to the customer.
 5. It is important to communicate with the customer about the correction and provide them with the updated invoice.
 Note: It is recommended to keep a record of the original invoice and any changes made for future reference and audit purposes.

To record non-invoice export transactions, like receiving advance payments, in your GSTR-1 report using journal vouchers, follow these steps:
 Step 1: Not Possible with Journal Voucher: In BUSY, you can't use a journal voucher to record an advance payment entry and have it automatically show up in your GSTR-1 report.
 Step 2: Use Receipt Voucher: Instead, you can enter these details through a receipt voucher. This option allows you to include the information in your GSTR-1 report.
 If you have any suggestions or feedback about this, you can reach out by sending an email to support@busy.in. They may be able to provide more information or address your concerns.