Frequently Asked Questions

To generate a Freight and Forwwarding services invoice in BUSY you need to 
 follow the steps 
 Step1 Go to transaction menu and click on sale and click to add
 Step2 fill voucher series date and number and sale type 
 Step3 select party master then click on item master field and press Fn F3 to create a 
 Freight and forwarding service 
 Step4 fill item name as Freight and forwarding charges make unit NA and tax category 
 as Service tax then fill HSN code and save 
 Step5 then in voucher fill the service amount and apply tax then save voucher

There could be several reasons why you are not able to see an entry in 
 BUSY Some possible resons could be 
 1 The entry may have been deleted or accidently removed from the software 
 to get it back you have to regenerate it 
 2 The entry may have been filtered out or hidden due to certain search or 
 display setting so remove the filter if its enabled 
 3 The entry may be not approved by the admin user so its not showing 
 so open BUSY with admin user and approved it from check list option under display menu

There could be several reasons why you are not able to see an entry in 
 BUSY Some possible resons could be 
 1 The entry may have been deleted or accidently removed from the software 
 to get it back you have to regenerate it 
 2 The entry may have been filtered out or hidden due to certain search or 
 display setting so remove the filter if its enabled 
 3 The entry may be not approved by the admin user so its not showing 
 so open BUSY with admin user and approved it from check list option under display menu

To accurately document a cash withdrawal from your bank in BUSY, adhere to these steps:
Step 1: Launch the software and access 'Transaction,' then choose 'Contra Entry' to initiate the withdrawal transaction.
Step 2: Specify the withdrawal date and the amount to be taken out.
Step 3: Opt for the Credit bank account from which the withdrawal is being made.
Step 4: Select the Debit Cash account into which the withdrawal amount will be debited.
Step 5: Include a concise description or reference, such as a cheque number, for the withdrawal.
Step 6: Save the transaction.
Prior to finalizing the record, it's essential to meticulously verify the accuracy of the provided information

The choice of using single entry or double entry bookkeeping depends on the type and size of your business, as well as your accounting preferences. Here are some general guidelines to help you decide:
Single entry bookkeeping is simple, involves one entry per transaction, and is suitable for small businesses with cash-based accounting. It is easy to set up and maintain, but it does not provide a complete picture of your financial position. 
Double entry bookkeeping is more complex, involves two entries per transaction, and is ideal for businesses with complex transactions and accrual-based accounting. It provides a more accurate and balanced view of your business.

In BUSY , we can post expense entry either through journal voucher or purchase voucher.
Please find below the steps to post expense entry through journal voucher :
Step 1: Go to transaction
Step 2: Journal voucher
Step 3: Add the voucher
Step 4 : post accounting entry for expense 
Please find below the steps to post expense entry through purchase voucher :
Step 1: Go to Transaction
Step 2: Purchase 
Step 3: Add voucher 
Step 4: Mention required data at voucher entry(Create Item master and tag expense account 'at specify purchase account' in item master.This will allow you to adjust expense amounts in the expense account ledger)
Step 5: Post entry 

There could be various reasons why GST amount is not calculating in the invoice in BUSY 
 to solve the issue follow the steps 
 1 if you have taken sale type as 12% in voucher then you need to apply tax also to apply 
 auto calculation of tax in voucher 
 2 If you have select sale Type 12% but in item master not select the tax category then the tax 
 will not apply on voucher if you click on apply tax so open the item in modify mode and check 
 the tax category given properly to calculate tax automatically

Yes, you should use C and D in transactions such as receipts, payments, and journals, as it is mandatory to input them. This determination is based on the nature of the accounts used in the transaction, and it operates in the Double Entry System, which records transactions affecting two or more accounts. For every transaction, there are at least two accounts involved: one account is debited, and another account is credited. Follow these three golden rules when performing such transactions:
1. Debit what comes in, Credit what goes out.
2. Debit all expenses and losses, Credit all incomes and gains.
3. Debit the receiver, Credit the giver.

To update Gst in insurance voucher kindly follow below steps:
 Step 1: Click on Transaction Menu and then select Journal voucher.
 Step 2: Click on Modify & Select the vouche Series & then specify the voucher no which we want to modify 
 Step 3: In GST Nature Field select register expense B2B from dropdown
 Step 4: Debit the Insurance Charge Taxable Amount
 Step 5: Debit the Tax Amount input tax as applicable
 Step 6: Credit the Insurance Service Provider
 Step 7: Click on Save or Press F2
 Step 8: While saving we will get option to update GST details, HSN No, Party Details.

You may encounter some difficulties in saving the payment voucher in BUSY. This could happen for various reasons, such as:
 1. The debit and credit amounts are not equal, which violates the accounting principle of double-entry bookkeeping.
 2. The payment mode is cash, but the warning set of negative cash is don’t allow, which prevents you from saving the voucher if your cash balance is insufficient.
 3. The bill reference is not adjusted fully, which means that there is a mismatch between the payment amount and the bill reference amount.
 Depending on the error message that appears, there may be other reasons as well.