Frequently Asked Questions

In BUSY if you want to enter split income transaction in BUSY , you can add journal voucher for the same and can replicate voucher by f12 in different dates to avoid duplicacy.

To show the voucher as per billing and shipping party details in the GST report then you need to select the GST report basis in the billing shipping window as per party master.

If the fixed asset is not reflecting in the fixed asset section, then you need to check the tagging in the account master group section; it should be tagged as a fixed asset.

If you are experiencing issue with recording payment entries in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

If you need to adjust a payment entry due to the selection of the wrong party, you can open the relevant voucher in modify mode, correct the entry, and then save the voucher.

When you receive a debit note from the counter party, it means they have reduced the amount they owe you. You need to record this adjustment in the credit note voucher in BUSY.

If you did not adjust bill references with receipt vouchers then the outstanding reports will show the incorrect data which may lead consfusions and bills showing pending even it was paid by customer.

To enter the date correctly when making a supplier's credit note in BUSY Accounting software, you need to select the credit note voucher type and enter the date in the voucher date field.

To save a voucher, you need to click on the "Save" button. The details you need to provide include the voucher date, party information, item details, and any applicable taxes or bill sundries.

If you paid GST also with interest through the journal vouche with selection the gst nature as registered expense then you need to enter the HSN or SAC code in registered expense window.