Frequently Asked Questions

If you are experiencing issue with recording payment entries in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

If you need to adjust a payment entry due to the selection of the wrong party, you can open the relevant voucher in modify mode, correct the entry, and then save the voucher.

When you receive a debit note from the counter party, it means they have reduced the amount they owe you. You need to record this adjustment in the credit note voucher in BUSY.

If you did not adjust bill references with receipt vouchers then the outstanding reports will show the incorrect data which may lead consfusions and bills showing pending even it was paid by customer.

To enter the date correctly when making a supplier's credit note in BUSY Accounting software, you need to select the credit note voucher type and enter the date in the voucher date field.

To save a voucher, you need to click on the "Save" button. The details you need to provide include the voucher date, party information, item details, and any applicable taxes or bill sundries.

If you enter a payment voucher in BUSY and it is showing error while saving make sure that your debit and credit amount should be equal in case of double entry system.

If you entered a cheque but it bounced then you need to pass journal voucher to reverse that entry. Further, you can delete that entry by press F8 after opening that voucher.

To receive payment directly into your bank account, you can create an accounting entry and select the bank account instead of cash. This selection will be promptly reflected in your bank ledger.

Yes, BUSY Accounting software can be customized to add a particular feature that you require for your business. You can contact your authorized channel partner and will be done on chargeable basis.