Frequently Asked
Questions

Q: What is the process for recording a refund for a customer in BUSY Accounting Software?

To record the refund process for a customer in BUSY then you need to pass the journal voucher. Pls follow the below steps. Step 1: Click on Transaction Step 2: Then Journal Step 3: Then Add

Q: Why don't my invoices and payments sync up properly in reports? The dates are mismatching.

The invoices and payments may not sync up properly in reports if the dates are mismatching. It is important to check the date range and ensure that the entries are made correctly.

Q: How can I properly record refunds to customers in BUSY? The payments are confusing.

To Refund to customer in BUSY, you can follow the below steps: Step 1: Go to transaction then select payment and click on add Step 2: Then mention customer account for refund

Q: Where can I do the transaction for transfer money to bank in BUSY?

You can use the contra voucher for doing the bank transaction entries. Pls follow the below steps : Step 1: Click on Transaction Step 2: Then Contra Step 3: Then Add

Q: Can I add an ad or make changes to the purchases Ive entered?

To make a changes in the added purchase voucher , plese follow below steps : Step 1: Click onTransaction Step 2: Purchase Step 3: Modify Step 4: Add complete voucher entry and save the voucher.

Q: How to record fixed asset donations or transfers in BUSY

For transfer of fixed asset or transafer do entry through Journal Voucher. Please follow below mention step for transafer entry of fixed asset :- Step 1:- Transaction Tab Step 2:- Journal Voucher Step 3:- Add

Q: How can I add overhead costs to production voucher?

For add overhead cost to production voucher enter a separate accounting voucher such as Journal or payment voucher. Production voucher only track inventory generated and consumed track not have any accounting impact

Q: How do I adjust old payments in BUSY

Pls Follow the Below Steps : Step 1: Transactions Step 2: Payment Step 3: Add Enter the Party Name then Bill by Bill window will get open popup , Select the Reference and adjust it.

Q: How can I shift a payment entry to a specific ledger?

To shift a payment entry to a specific ledger in BUSY, you need to modify that payment voucher and mention the specific ledger in which you want to post that entry.

Q: Do I need to show transactions for tuition income in BUSY?

If you want to enter tution fees transaction in BUSY you can enter by following ways: Step: 1 Go to transaction - journal - add. Step: 2 Can enter debit and credit account.

Find Solutions to Common Issues Related to configurations - voucher entry accounting

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Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

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Dealer Complaint/Issues

What is the process for recording a refund for a customer in BUSY Accounting Software?

To record the refund process for a customer in BUSY then you need to pass the journal voucher.
Pls follow the below steps.
Step 1: Click on Transaction
Step 2: Then Journal
Step 3: Then Add

Why don't my invoices and payments sync up properly in reports? The dates are mismatching.

The invoices and payments may not sync up properly in reports if the dates are mismatching. It is important to check the date range and ensure that the entries are made correctly.

How can I properly record refunds to customers in BUSY? The payments are confusing.

To Refund to customer in BUSY, you can follow the below steps:
 Step 1: Go to transaction then select payment and click on add
 Step 2: Then mention customer account for refund

Where can I do the transaction for transfer money to bank in BUSY?

You can use the contra voucher for doing the bank transaction entries.
 Pls follow the below steps :
 Step 1: Click on Transaction
 Step 2: Then Contra
 Step 3: Then Add

Can I add an ad or make changes to the purchases Ive entered?

To make a changes in the added purchase voucher , plese follow below steps : 
Step 1: Click onTransaction
Step 2: Purchase
Step 3: Modify
Step 4: Add complete voucher entry and save the voucher.

How to record fixed asset donations or transfers in BUSY

For transfer of fixed asset or transafer do entry through Journal Voucher. Please follow below mention step for transafer entry of fixed asset :-
Step 1:- Transaction Tab
Step 2:- Journal Voucher
Step 3:- Add

How can I add overhead costs to production voucher?

For add overhead cost to production voucher enter a separate accounting voucher such as Journal or payment voucher. Production voucher only track inventory generated and consumed track not have any accounting impact

How do I adjust old payments in BUSY

Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Payment
Step 3: Add 
Enter the Party Name then Bill by Bill window will get open popup , Select the Reference and adjust it.

How can I shift a payment entry to a specific ledger?

To shift a payment entry to a specific ledger in BUSY, you need to modify that payment voucher and mention the specific ledger in which you want to post that entry.

Do I need to show transactions for tuition income in BUSY?

If you want to enter tution fees transaction in BUSY you can enter by following ways:
Step: 1 Go to transaction - journal - add.
Step: 2 Can enter debit and credit account.

Frequently AskedQuestions