Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry accounting

FAQs

How can i charge TDS on expense while post expense entry in BUSY?

 To charge TDS on expense while posting expense entry in BUSY, follow these steps:
1.Enable TDS on expense option in both expense and party account master.
Step 1: Go to administration section then click on master menu.
Step 2: Choose account tab and click on modiy then first, select the expense account
Step 3: A window for tds on expensewill appear, you need to enable the option and specify the tds category in it and save the master.
Step 4: Second, select party account master and enable tds on expense in tds window then save the master.
2.Post expense entry with tds.
Step 1: Go to transaction section then click journal voucher.
Step 2: Choose add tab then mention voucher date, series, voucher number and gst nature in header part of invoice.
Step 3: Now, Post accounting entry for expense then tds calculation window will appear.
Step 4: Click on yes to calculate tds for current voucher then select tds account and click on post.
Step 5: Tds will charge automatically on voucher then save it.

What is the process for adjusting/writing off old outstanding customer balances in BUSY?

 To adjust or write off the outstanding balance of old customers, you have two scenarios: either your customer pays the pending balance or they become bad debts. In both cases, you need to follow these steps:
If you received payments from customers then you have to record Receipt Voucher in BUSY by using the following steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Select Receipt and click on Add, fill all the required details such as Date, Voucher No. , amount, etc and save the voucher.
If your customers become bad debts then you have to record Journal Voucher n BUSY by using the following steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Select Journal and click on Add, fill all the required details such as Date, Voucher No. ,etc. And Bad Debts account should to debit and party should be credit.

Ensure correct booking of fixed asset transactions in BUSY.

 To ensure correct booking of a fixed asset transactions in BUSY you need to follow the Steps 
Step1 Go to administration menu and click on master and click to add account then create the
fixed asset ledger name and make group as Fixed asset and save the account
Step2 Click on master and click on item and click to add then create the item name with
same fixed asset name and select its group then fill tax category hasn code and select
specify account of purchse and make it specify here and select the fixed asset account ledger and save
Step3 go to transaction menu and click to add purchase voucher
Step4 select voucher series date voucher number and select sale type then enter the party name
then select the Itc eligibility as Capital goods or service and then select the fixed asset item master fill quantity rate and amount then apply tax and save voucher

How to Generate Purchase return entry not showing in BUSY

 To generate Purchase return entry you need to follow the steps 
1 Go to transaction menu and click to purchase return and add
2 fill the purchase series date number and purchase type
then add party name and material centre
3 while open the original purchase box mention the invoice number
and date against which you are return
4 fill the item details like item name quantity rate amount then apply
tax and save
if the purchase return voucher not showing in BUSY then it could be
possible the the user you are using its dont have the authority to generate
the voucher so follow the steps to enable it
1 Open BUSY with admin user Id
2 go to administration menu and click on user then click on modiFinancial Year and search
your user name and open then go to menu rights option and allow for Purchase
return voucher and save
3then open BUSY with your user ID and password

How do I generate or cancel a sales/purchase invoice in BUSY?

 To create invoices in BUSY you can follow the steps. 
Step 1. Open BUSY Software
Step 2. Open company
Step 3. Go to transaction menu click
Step 4. Select that voucher type which you want to create e.g. if you want to create sales then click on sales voucher
Step 5. Click on Add
Step 6. Select series, date, voucher bill no, then fill other details then save the voucher.
your voucher is created.
To cancel invoices in BUSY you can follow the steps.
Step 1. In transaction menu
Step 2. Select that voucher type which you want to cancel e.g. if you want to cancel sales then click on sales voucher
Step 3. Click on modify
Step 4. Then in upper side of the voucher you will get the option of cancel.
Step 5. Click on cancel
Step 6. Specify reason for cancelation and cancel it.

I want to make a partial payment against an invoice in BUSY. How can I do that?

 Applying a partial payment to an invoice in BUSY , here are the steps to correctly apply a partial payment:
Step 1 :Open the BUSY software and log in with your credentials.
Step 2 :Navigate to the area of the software where you can access invoices.
Step 3 :Find the invoice for which you want to record a partial payment.
Step 4 :Open the invoice by clicking on it or selecting it from the list. Step 5 :Look for a Paymentor Receive Paymentbutton or option.
Step 6:In the payment section, you should be able to specify the amount of the partial payment you are receiving.
Step 7 :Often, you will see a field where you can allocate or apply the payment to specific invoice items.
Step 8 :Ensure that the payment date is accurate and matches the date when you received the partial payment.
Step 9:Once you've entered the partial payment amount and allocated it to the invoice, save the changes.

I want to delete or cancel an invoice I created incorrectly. How can I do that?

 To cancel the invoice that you created incorrectly you can follow the steps
Step1 go to the voucher list and select the voucher and open it in modify mode
Step2 click on cancel button mentioned in the top right corner of voucher module or press Control and X together
Please note that once an invoice is cancelled it would be show under cancel voucher numbering reports under check list menu which is under display menu and if you want then you can active it further but old voucher details could not be visible .
To delete the invoice that you created incorrectly you can follow the steps
Step1 Go to the voucher list and select the voucher and open it in modify mode
Step2 click on delete button mentioned in the top of voucher module or press Function F8 key
Please note that once an invoice is deleted it could not be shown in the list or voucher or in the voucher numbering reports .

I am trying to create a sales invoice with multiple items and tax rates but the software is applying only one tax rate. How can I create an invoice with multiple tax rates?

 To create sales invoice with multiple items and multiple tax rates you can follow the steps 
Step1 Go to transaction menu and click on sale then click to add
Step2 fill voucher series voucher date voucher number then select sale type as Multirate but
multirate will be depend on party state if party belongs to other state then select IGST multirate
if party belongs to same state then select LGST Multirate
Step3 Select the material centre from where the material will deliver and select the party name
Step4 in item field press F3 to create new item then fill item name item group
then select tax category and hsn code then save
note that the tax category of different item must be mention in item tax category field
Step5 then fill the item quantity rate and amount in voucher
Step6 press F4 to apply tax and save the voucher

I am unable to pass the entry in BUSY. Can you help me with the steps to pass an entry?

 To make the voucher entry in BUSY follow the steps 
1 To create sale sale or purchse voucher follow the steps
Go to transaction menu click on sale or purchase and click to add then fill the voucher series
name voucher date and number then select the sale purchase type based on party state
then select party name then fill item name and its quantity rate amount and ensure that
tax category mentioned properly in item master along with valid HSN code then apply tax
and save voucher
2 To create receipt or payment voucher go to transaction menu click on receipt or payment
Fill voucher series date and number then select the GST nature for payment voucher and debit
the expense or party and credit the cash or bank and for receipt voucher Credit the party name
and debit the cash or bank then save the voucher

I am trying to record an expense in a voucher, but it's not showing in the office maintenance account. How can I link the expense to office maintenance?

 If you've entered an expense in a voucher on BUSY software but it's not showing up under the Office Maintenance account, there are a few steps you can take to resolve the issue:
Step 1: First, make sure that the expense account you're using is listed under the Office Maintenance account group (if you've created an Office Maintenance account group in BUSY).
Step 2: Next, you'll need to pass a journal entry. To do this, go to the Transaction menu and click on Journal, then select the Add option.
Step 3: Here, debit the expense account and credit it to the appropriate account. This should allow it to show up correctly in your profit and loss or any other accounting report.
If you're using the Office Expense account directly, you'll need to debit that master directly in the journal voucher as an expense and credit it to another account. This should ensure that the effect is shown correctly.

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