Frequently Asked Questions

IF the expense invoice not showing under ITC for only one gst account then follow the stesp given below:
 Step 1: Open invoice in modify mode 
 Step 2: click on save button then registeres expense window will appear
 Step 3: Then check ITC eligibility column in the same window 
 Step 4: If select section 17, 16, or restricted ITC due to POS rule then the invoucher not reflect under ITC
 Step 5: Then correct the same and click on save button to save the invoice

If you borrowed money from a party for you own personal use then it is not recommended to record in your company's books. But if it is for company's use then you should pass journal entry to record that transaction.
To know how to enter journal voucher follow these steps:
Step 1: Go to transactions menu then select journal voucher and click on add.
Step 2: Enter the required details such as date, voucher number, debit your cash or bank account and credit the party's account with relevant amount then save.

To cancel or delete a voucher you need to follow the steps 
 Step1 Go to transaction menu and click to sale then click on list 
 Step2 Select date range and ok then select the voucher you want to cancel 
 Step3 open the voucher and Press Fn and F8 key together to delete voucher or simply click 
 on delete option to delete the voucher 
 Step4 Click on cancel button or press Control X to cancel the voucher and give the reason of 
 cancellation

unable to tag debit/credit notes properly for that follow these steps 
 Step 1:Make sure to issue them against sales or against purchases. 
 Step 2:Check that they are properly linked to the original invoice
 Step 3: Ensure all data is entered correctly, especially the sales and purchase type.
 Step 4: Check the Item Master and see if skip in GST report is enabled; if it is, the entry won't appear in the sales return.
 Step 5: Modify the sales type, save the changes, and save debit/credit notes.

To enter the details of both accounts in paymet or receipt voucher, you need to use Double Entry System instead of Single Entry System. The double entry system is enabled by default but if showing the single entry system, you can disable it by using these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Configuration sub menu and click on Features / Options.
Step 3: Click on Accounts tab and untick the option of Single Entry System for Payment and Receipt Vouchers then save.

To create a credit note against a sale invoice in BUSY you need to follow the steps 
 Step1 go to transaction menu and click on sale return credit or cr note wo items 
 Step2 click add and fill the voucher date number voucher type party name and then 
 select the original voucher number of sale and date and press ok 
 Step3 then fill the item details and save 
 Step4 adjust the bill number against which the cr note will adjust and save

To give a receipt to a customer who paid by cheque in BUSY, you can create and print the receipt voucher by following these steps:
Step 1: Go to transactions menu then select receipt voucher.
Step 2: Click on add and enter the required details such as date, voucher number, debit your bank account, credit the party account and mention cheque number in the short narration column.
Step 3: After saving it print the receipt by clicking on print button or press ALT+P and can give it to your customer.

To add cheque printing for HDFC Bank in BUSY, you will need to follow these steps:
1. Open BUSY Software and go to Adminitration and then Configuration and then Feature and Option
2. Select Account Configuration Tab
3. Enable Check Printing option from Banking Option
4. go to Adminitration and then Configuration and then Cheque Printing
5. Design Or Restore CheckFormat
6. Now Got to Administration-Masters-Account
7. Select or Modify Bank Account
8. Enable Cheque printing Option and tag Cheque Format
9. Now Add/Modify Payment Voucher with Bank, after saving voucher System ask to Print Cheque

To adjust the incorrect sale or puchase amount, you can add debit or credit note vouchers by using these steps:
Step 1: Go to transactions menu then select debit note or credit note based on your requirements and click on add.
Step 2: After that enter the required details such as date, voucher number, GST nature, debit and credit account with amount then save.
Step 3: At the time of saving a window will appear in that you have to mention the original voucher details and other details then save.

You can configure different price for same product as per Customer for Sale and Purchase.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Inventory
Step 5: Click on Items pricing mode in Voucher option
Step 6: Select Party item wise price and discount structure with mode as per your requirement.
Step 7: Administration
Step 8: Configuration
Step 9: Party-Item price structure
Step 10: Select Party and Items then specify Item prices.
Step 11: During Voucher Entry, As per the party item price will auto pick and reflect in invoice.