Frequently Asked Questions

To issue a credit note with a different gst number you need to follow the steps 
 step1 Go to transaction menu and click on Sales return credit note and click add
 Step2 Fill Voucher series date number sale type then select party and press 
 alter M on party to modify then change party GST number and save 
 Step3 fill other details like original voucher number date and ok 
 then fill item name quantity rate amount apply tax and save the voucher

To adding a raw material HSN code showing under services instead of goods in 
 BUSY correcting the classification you need to follow the steps 
 Step1 Go to administration menu and click on master then click on item and click 
 modify option 
 Step2 search the raw material item name and go to tax category option and press 
 Alter M to modify the existing tax category
 Step3 go to type option as services and save 
 Step4 then save the item master

BUSY Accounting software may have an audit trail feature that tracks changes made to transactions and entries, which can help identify unauthorized changes.
Audit Trail is Used to check the details of Users who has done for masters and transaction related to Addition, Modification and Deletion.
Pls Follow the below the Steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then General
Step 5: Enable the Audit Trial and User Details Option
Step 6: Can check on Audit trail Report under Display Menu"

To using F9 key you delete unnecessary text, such as salutations, in my bills and vouchers in BUSY , please follow below steps: 
Step 1: Go to transaction menu. 
Step 2 : Select particular voucher types like sale or Purchase. 
Step 3 : Click on sale/ Purchase.
Step 4: select Modify option.
Step 5 : entrer Voucher No and Date. 
Step 6: select the field which you want delete or remove 
Step 7: Then press F9 key abd hide the row .
Step 8: And save the changes. 

The registered expense is an expense incurred by the company and also claim ITC for that. To enter it through journal voucher, you need to follow these steps:
Step 1: Go to transactions menu then select journal voucher and click on add.
Step 2: Enter date, voucher number and select GST nature as registered expense B2B then debit your expense account and tax account with amount.
Step 3: Credit the party's account then save and in registered expense window specify the GST rate and other details and save.

To transfer one ledger entries to another in BUSY, you need to merge that ledgers by following these steps:
Step 1: Take the latest backup of data.
Step 2: Open your company then go to administration menu.
Step 3: Click on bulk updations then select merge masters and choose accounts.
Step 4: Select the source and target account and set Y on option available delete source account after merging data if you want to delete the source account.
Step 5: Click on ok to proceed and check after complete it.

The suspense account is not showing unpaid sales invoices for adjustment because 
it could be possible that 
1 you didnt generate reference at the time of sale voucher or you didnt enable 
Bill by Bill maintain option in party master 
2 It could be possible that you have mentioned wrong group in suspense account 
3 For adjustment of pending sale with suspense account you should Debit the suspense 
account and its group should be current assest and credit the party master or sale account

To exclude freight charges from gst reports you need to follow the steps 
 Step1 Open the voucher in modify mode Where freight charges applied 
 Step2 if freight is charged as item master then open it in modify mode and make tax category 
 as non gst and save then reenter in voucher 
 Step3 if freight charges is mentioned as bill sundry and applied before tax then change it 
 and charge it after tax for not affecting it as taxable value

There could be several reasons why you are unable to generate invoices for your clients.
 Step 1 : Some possible causes could be errors in the software
 Step 2 : Missing or incorrect client information,
 Step 3 : Issues with the server or internet connection,
 Step 4 : Bugs in the software. 
 Step 5 : It is recommended to check for any error messages, validate client information, ensure a stable internet connection, and contact customer support for further assistance in troubleshooting the issue.

To fix or update the narration in salary sheet entries, you need to follow the below steps:
Step 1: Go to Display, then select Payroll Reports, then select Payroll Registers (Standard), then select Salary Register (Entry Level),
Step 2: then select the relevant information and press OK and F2 to open the report. After opening the report, you will find the entry-level details.
Step 3: Click on it and update your narration for salary entries.
Step 4: From there, you can edit or update the narration as needed.