Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Add pincode and address details for bill-to-party in BUSY.

To add pincode and address details for bill to party in BUSY follow the steps 
Step1 Go to transaction menu select sale and open the voucher in which you want
to add party pincode and address in
Step2 click on party master and press alter M to modify and fill the party address
and pincode and save
Step3 then fill the other voucher details and save

isuse in GST data feeding for sales and purchase

To feed proper GST data for sale purchase you need to follow the steps 
1 need to ensure that you have mentioned proper sale purchase type as per party
state and mention the invoice number not more than 16 characters
2 need to ensure that party master shoud have proper GST number station pincode
3 need to ensure that item master mentioned in voucher have the proper tax category

In the transaction and prepayment vouchers, the total amount is not carrying over to the end. What do I need to do to get the total to show?

If the total amount of prepayment transaction not carrying to the end then follow the steps 
1 go to the voucher entry and open it in modify mode
2 check the reference number has been generate for the payment or not if not then
create a new reference number for prepayment voucher
3 then go to house keeping menu and click on update master balance and run the process

I want to record a reverse entry for GST paid earlier in BUSY. Which module and what steps should I follow to do this?

To record a reverse entry for gst paid earlier in BUSY you need to follow the steps 
Step1 Go to transaction menu and click on journal and click to add
Step2 fill voucher series date number and select gst nature as GST tax adjustment
then Debit the bank and credit the GST output account
Step3 On Gst adjustment type box select ITC reversal and save

I need help understanding how to record vendor payments made in installments over time in BUSY. What is the recommended way to do this?

to record vendor payments made in installments over time in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Receipt or Payment Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher and save the transation.

I want sales including freight to be booked directly into the sales account. How can I configure this in the software?

To include freight directly into sales account you need to follow the steps 
Step1 Go to administration menu and click on master
Step2 click on Bill sundry and click on modify
Step3 Open Freight bill sundry master and enable adjust in sale amount under account in sale option and save
Step4 then apply freight bill sundry in sale voucher and save to see the effect

I want to confirm if a particular sale purchase transaction went through correctly in BUSY. What steps should I take?

To fix incorrect sales tax calculations in BUSY, you need to identify the errors,Here's a step-by-step guide to help you address this issue:
Step 1: Review your sales transactions
Step 2: Confirm that your tax Category , tax rates, and other tax-related configuration in BUSY
Step 3: modify the sales transactions with incorrect tax calculations that need correction
step 4: recalculate Tax Amounts
Step 5: Save the voucher

How do I validate or verify the HSN code is correct when creating an invoice in BUSY?

To validate or verify the HSN code when creating an invoice in BUSY, follow these steps:
step 1: Modify the item and you will find an option to validate the HSN code and Select Validate.
step 2: You will receive information about whether the HSN code is valid or invalid.
step 3: You can search for the HSN code with item description by selecting the Search HSN/SAC Code option.

How can I account for increased sales in a month where the GST return is already filed?

If there is an increase in accounted sales after the GST return has already been filed for a month, you will need to create a journal entry in the software BUSY to accommodate this change. 
Moreover, you have the option to manually generate an amendment bill for correcting an invoice on the GST portal as there is currently no provision in BUSY to create an amendment bill.

I made a sale but the GST amount is not getting captured automatically. Why is this happening?

To fix incorrect sales tax calculations in BUSY, you need to identify the errors,Here's a step-by-step guide to help you address this issue:
Step 1: Review your sales transactions
Step 2: Confirm that your tax Category , tax rates, and other tax-related configuration in BUSY
Step 3: modify the sales transactions with incorrect tax calculations that need correction
step 4: recalculate Tax Amounts
Step 5: Save the voucher
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required