Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I check the transactions from previous year for an item?

To check the transactions from previous year for an item, you need to follow these steps:
Step 1: Go to display menu then select inventory books option.
Step 2: Select stock ledger option then choose item wise and specify the item name.
Step 3: Enter the previous year date in starting date and current date in ending date then open the report.
Step 4: You will see that item's transactions from previous year.

How can I modify the default payment mode captions in the invoice?

As payment mode option visible in case of single entry mode To modify the default payment mode captions in BUSY follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on payment voucher
Step 3: Afterwards click on payment mode field and press the shortcut key Control+Shift+ALT+C
Step 4: Then select set caption as y to enable it then specify the caption in new caption column

What is the process to enter tax for registered expenses entry?

To pass registered expense entry with tax, you need to follow these steps:
Step 1: Go to transactions menu then select journal voucher and click on add.
Step 2: Enter date, voucher number and select GST nature as registered expense B2B then debit your expense and tax account with amount.
Step 3: Credit the party's account then save and in registered expense window specify the GST rate and other details then save.

How do I record one-time adjustment entries like discounts, write-offs, etc?

To record one-time adjustment entries like discounts, write-offs, etc. in BUSY, you can use the Journal Voucher feature. Go to the Voucher Entry menu, select Journal Voucher, and enter the necessary details such as the account, amount, and narration for the adjustment entry. Make sure to select the appropriate account and enter the correct amount for the adjustment. Save the voucher once you have entered all the necessary information.

How do I record debit/credit notes under GST in BUSY?.

To record the Debit or Credit notes under gst in BUSY you should follow the steps 
Step1 Go to transaction menu and click on Debit or Credit note w/o items
Step2 Click on add
Step3 Fill the series date and voucher number
Step4 Select GST nature as per your requirement
Step5 Fill the necessary account which you want to debit or credit and save

How to fix incorrect sales tax calculations in BUSY?

To fix incorrect sales tax calculations in BUSY, you need to identify the errors,Here's a step-by-step guide to help you address this issue:
Step 1: Review your sales transactions
Step 2: Confirm that your tax Category , tax rates, and other tax-related configuration in BUSY
Step 3: modify the sales transactions with incorrect tax calculations that need correction
step 4: recalculate Tax Amounts
Step 5: Save the voucher

How to use the salesman in the voucher?

To use the salesman feature in BUSY Accounting software, you need to go to the Administration menu, click on Configuration option, select Feature/options and click on Accounts tab. Then, enable salesman/commission wise reporting, define caption, voucher and commission type in configuration, and save the configuration of accounts tab. After that, add salesman master under administration and define rate of commission. While doing voucher entry, select salesman and save voucher.

I made a custom cost center in BUSY but it disappears when I try to select it for a payment. How do I fix this?

To address the issue of a custom cost center disappearing when selecting it for a payment in BUSY
1. Check the Cost Centre Configuration
2. Verify that you have the necessary permissions to access and select the custom cost center during payments.
3. Make sure the Cost Center is associated with the relevant account.
4. If the problem persist, or not solved then feel free to contact BUSY Centralised 24/7 Help-desk 8282828282.

What should I do if payment is not done the same day as the purchase made?

If the payment is not done on the same day as the purchase made then you can add payment voucher to record the payment made to vendor by using these steps:
Step 1: Go to transactions menu then select payment voucher and click on add.
Step 2: Enter the required details such as date, voucher number, debit your party's account and credit the payment mode with relevant amount then save.

Is there an option for date wise pricing in the software? How can I access it?

Yes, The date wise pricing option is available in the software. You need to enable it from the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then Inventory
Step 5: Then enable the date wise item pricing option and save it.
Step 6: Then open the item master in modify mode
Step 7: Then Click on date wise pricing tab and mention the price.
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