Frequently Asked Questions

To validate or verify the HSN code when creating an invoice in BUSY, follow these steps:
 step 1: Modify the item and you will find an option to validate the HSN code and Select Validate.
 step 2: You will receive information about whether the HSN code is valid or invalid.
 step 3: You can search for the HSN code with item description by selecting the Search HSN/SAC Code option.

If there is an increase in accounted sales after the GST return has already been filed for a month, you will need to create a journal entry in the software BUSY to accommodate this change. 
 Moreover, you have the option to manually generate an amendment bill for correcting an invoice on the GST portal as there is currently no provision in BUSY to create an amendment bill.

To fix incorrect sales tax calculations in BUSY, you need to identify the errors,Here's a step-by-step guide to help you address this issue:
 Step 1: Review your sales transactions
 Step 2: Confirm that your tax Category , tax rates, and other tax-related configuration in BUSY 
 Step 3: modify the sales transactions with incorrect tax calculations that need correction
 step 4: recalculate Tax Amounts
 Step 5: Save the voucher

To troubleshoot the issue of payments not getting deducted in BUSY, you can try the following steps: 
1. Ensure that the correct party selected in payment voucher.
2. Check the payment amount and voucher date.
3. Check payment voucher is saved successfully or not.
4. If the issue persists, reach out to BUSY's customer support for further assistance and troubleshooting. They will be able to provide specific guidance based on your situation.

It could be possible that your user id dont have the permissions to make payment or 
seeing deduction entries to rectify it follow the steps 
1 open BUSY with admin user id 
2 click on user and click to modify then select the user name 
3 go to menu rights option and enable payment entry and deduction option and save
4 then open BUSY with your login ID and check

If you want to record payments against invoices, you can add Payment Voucher by using below steps:
Step 1: Open BUSY Accounting Software and select the company you want to work with. Then, go to the Transactions tab and click on Payment.
Step 2: Click on Add and mention the necessary details such as date, voucher no, and adjust the bill references of invoices ( if required) and save the transaction.

To fix incorrect sales tax calculations in BUSY, you need to identify the errors,Here's a step-by-step guide to help you address this issue:
 Step 1: Review your sales transactions
 Step 2: Confirm that your tax Category , tax rates, and other tax-related configuration in BUSY 
 Step 3: modify the sales transactions with incorrect tax calculations that need correction
 step 4: recalculate Tax Amounts
 Step 5: Save the voucher

To record a part payment on an invoice you need to follow the steps 
1 go to the transaction menu and select payment voucher then click to add
2 fill payment date and number then debit the party ledger and credit the bank or cash 
3 at the time of reference adjustment select adjustment refernce and select the invoice 
against which you are making part payment and save the voucher

To change the shipping address for a bill in BUSY then follow the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher series configuration
Step 4: Then select the required voucher type and series
Step 5: Then Voucher Configuration
Step 6: Then enable the billing shipping details option and save it.
Step 7: During voucher entry, billing shipping details window will get popup then you can add the shipping details.

To subtract a specific value from the taxable value in the invoice using BUSY ,please follow below steps :
Step 1: Go to transaction Menu.
Step 2: Add sales Invoice 
Step 3: Select and fill the all details in voucher Entry
Step 4: In the Bill sundry option ,for recording additional expenses or charges not directly related to inventory.To add specific charges or amounts to the transaction
Step 5: Save the Voucher .