Frequently Asked Questions

In your accounting software, set up different voucher types to accommodate various types of discounts. Common voucher types for discounts include "Cash Discount," "Percentage Discount," "Promotional Discount," etc.
To enable Voucher-wise discounts for invoice follow the below steps:
Step1: Create or Modify Invoice : Create Sales / Purchase Invoices from Transactions. 
Step 2 :Add a Bill Sundry for the Discount : Create / Select a new bill sundry specifically for the discount you want to apply.ie. “Cash Discount” , “Percentage Discount” . 
Step 3: Choose the Appropriate Account : Select the appropriate accounting account to which the discount amount will be credited into bill sundry master . 
Step 4: Enter the Discount Amount or Percentage:Enter the discount amount or percentage you calculated in Step 5 in the corresponding field. If it's a fixed amount, simply enter the numerical value. If it's a percentage, you may need to choose the appropriate option (percentage) and input the percentage value.

If you are using billing/shipping address in your company then it will impact input credit according to the option you have selected to understand about that option follow below steps:
Step 1: Go to administration menu
Step 2: Then click on configuration option then open the voucher series configuration
Step 3: Then select the voucher like-sale and purchase etc for which you want to use billing and shipping address separately
Step 4: Then select the series and then click on voucher configuration option and enable separate billing/shipping details option then save it 
Step 5: Then open the voucher and while creating voucher billing shipping window will come and first option is gst report basis if you want to give claim to the party that you have mentioned in party option select the option as per party master
and if you want to give claim to that party which you will type in billing/shipping window then select option as billing/shipping details"

Please follow the below steps to Create Voucher in BUSY :
 Step 1: Go in Transaction menu
 Step 2: Press enter on sale & then click on add 
 Step 3: Select voucher series (default main) and Enter the voucher date 
 Step 4: Select sale type according to your party state & item tax rate 
 ( if your adding sale voucher with the party belongs to same state then you have to select Local Sale type & if party belongs to other state then you have to select central sale type)
 Step 5: select party master and then select material center (main store or from which MC you want to out your stock)
 Step 6: select item master & enter the qty, price 
 Step 7: apply tax through f4 in bill sundry (if you select multirate or single tax rate sale type)
 Step 8: save through F2 or click on save button

Issue: You made an invoice on June 30th with GST, but the system sees it as a pre-GST invoice dated before July 1st. Here's why and what you can do about it:
 Understand GST Implementation Date:
 In India, the Goods and Services Tax (GST) was introduced on July 1, 2017. This means that before this date, transactions followed the Value Added Tax (VAT) system.
 If your invoice is dated before the GST implementation date (i.e., before July 1, 2017), the system will consider it a pre-GST invoice because GST rules did not apply to transactions before that date.
 What You Can Do:You have two options:
 A.You can choose to continue with this understanding since it's based on how the tax system worked historically in India.
 B.Alternatively, if it's necessary, you can modify the voucher and change the invoice date to a date after July 1, 2017, to align it with the GST implementation date.

If you want to generate Sales Invoices in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Sales Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Customer Name, Item, Amount, etc. in the voucher and save the transaction.
To generate Statement of A/C can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Print / Email / SMS tab on the top menu bar and click on Outstanding Analysis.
Step 2: Here you will find an option of Statement of A/C and select Standard / T- Format as required.
Step 3: Now you can select One Account, Group of Accounts and Selected Accounts to generate.
Step 4: Enter the date range and can Print / Export / Email / SMS as required.

When encountering errors while generating bills in BUSY, it's essential to address the issues promptly to ensure the accuracy of your financial records and the smooth operation of your business. Here are troubleshooting steps you can take:
 Step 1 : Carefully read and understand the error message that appears when generating bills. 
 Step 2 : Run data verification and validation checks to ensure that your data is accurate and consistent. 
 Step 3 ; Run Reindex database or Rewrite Books .
 Step 4 : Confirm that you have the necessary user permissions to generate bills. 
 Step 5 : Make sure you've configured the billing process correctly, including due dates, payment terms, and other relevant options.
 Step 6 : If you cannot resolve the billing issues on your own, contact BUSY's customer support or consult their official documentation. Provide them with the error message and a description of the issue for specific assistance.

If the sales invoice shows an incorrect tax amount and you need to modify tax rates and categories for a saved invoice, you can follow these steps.
 Step 1. Ensure that the tax rates and categories are set up correctly.
 Step 2. Check the transaction details, such as item prices, quantities, and tax codes, to ensure they are entered accurately.
 Step 3. Verify the sale type or purchase type you have selected in the voucher.
 Step 4. To change the tax category, go to Administration, select Masters, then click on Items, and finally click on Modify.
 Step 5. Select the item and change the tax category. If you want to create a new tax category, press F3 on the tax category and create it.
 Step 6. Go to Transactions, click on Sales Invoice, then click on Modify and select the voucher.
 Step 7. Change the sale type or make any other necessary modifications.

Please follow the options given below:
 1: If you want to apply discount/Freight in Bill sundry and also want to effect/add in the taxable value then you have to select MultiRate or Single Tax Rate voucher type and then enter Bill/Freight sundry and then the tax has to be implemented or If want to use item wise/incl. Tax Voucher Type, then you have the use freight as a service item through item master and use it as if you are selecting item wise/incl. Tax Voucher type, tax in the voucher is calculated with the item and then the bill sundry not affect the taxable value if you are using any bill.
 2: Make sure you have selected the correct tax voucher type and correct tax category in the item master
 3: If you are using single tax rate/multiple/item wise voucher type then you have to enter taxable value in the value column.

If you want to enable transport feature in BUSY please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration 
Step 3: Then click on features and options button and then click on GST/VAT
Step 4: Then select transport details in local sales and purchase as Y to enable it
Step 5: Then save the changes
Step 6: Then go to administration menu again
Step 7: Then click on configuration button
Step 8: Then click on voucher series configuration
Step 9: Then select the voucher such as sale,purchase etc
Step 10: Afterwards select the series name and then click on voucher configuration
Step 11: Then select input transport details option as Y to enable it and save the changes
Step 12: Then go to transactions menu and try to create a new invoice or modify the existing one and then while saving the voucher a window will appear to specify the transport details
Step 13: Then save the voucher accordingly

There could be several reasons why your BUSY data is not syncing across devices. Some possible reasons include:
 Step 1. Internet connectivity issues: Check if you have a stable internet connection on all devices. Poor or intermittent internet connectivity can prevent data syncing.
 Step 2. Incorrect login credentials: Ensure that you are using the correct username and password to log in to BUSY on all devices. Incorrect login credentials can prevent data syncing.
 Step 3. Configuration issues: Check the settings and configurations on all devices to ensure they are properly set up for data syncing. Make sure that the sync feature is enabled and configured correctly.
 Step 4. Software version mismatch: Ensure that all devices are running the same version of BUSY. If there is a version mismatch, it can cause data syncing problems.
 Step 5. Firewall or antivirus settings: Check if your firewall or antivirus software is blocking the data syncing process.