If you notice that the system in BUSY is automatically applying a lower GST rate than the one you entered for your items, and you want to make sure the correct rate is used, follow these steps:
Step 1: Check the tax category settings in the item master. Ensure that the tax rate is set to change based on the price. For example, in a garment business, if the MRP goes above Rs. 1000, 12% GST should be applied, and if the MRP is below Rs. 1000, 5% GST should be applied.
Step 2: If you're using sales types at the voucher level, such as Local/Central GST 12%, 5%, 28%, the system will calculate the GST amount accordingly. In this case, select the sales type as Local/Central Itemwise or Local/Central TaxIncl to ensure the correct GST rate is applied to your items.