Frequently Asked Questions

Item-wise Discount: This method allows you to apply a discount percentage or amount for each item in the invoice. You can use this method if you want to give different discounts for different items. To enable it follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type that you want to apply the discount for, such as sale, purchase, etc. Then, select the voucher series and click on Voucher Configuration.
Step 3: You will see the Item-wise Discount feature. Set it to Y to enable it and choose the discount structure from the drop-down list. Then, click on Save.
Step 4: Now, when you create an invoice, you can enter the discount percentage or amount for each item after entering the item details.

Expense Through Accounting Voucher : We can pass it through Either from Payment Voucher or from Purchase Voucher. 
Pls Follow the Below Steps for Payment Voucher :
Step 1: Transaction
Step 2: Payment 
Step 3: Add 
Step 4: Select the GST Nature - Non-GST Expense
Step 5: DEBIT the Expense account , Tax account as per state and CREDIT the Either party and Cash Account.
Expense Through Purchase Voucher : We have to create expense account as an item and pass the purchase voucher.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add
Step 5: Mention the expense account in Purchase Account.
Step 6: Transaction
Step 7: Purchase
Step 8: Add 
Note : In Balance Sheet, Expense entry will show in expense group instead of Purchase and Enable the Option Do Not Maintain Stock Balance in Item Master.

To create the sales order in BUSY, follow these steps:
Step 1: Go to transaction section then click on Sales order voucher
Step 2: Choose on Add option then create the Order with relevant details like voucher number, date, party account, item details , quantity and more.
Step 3: After specify the details, save the voucher.
To adjust the sales order in Sales invoice, follow these steps:
Step 1: Go to transaction section then click on sales voucher type.
Step 2: Choose on Add option then mention then header details like voucher number, date , sales type, party master then Press F11 at item grid . A window will appear to pick the pending order of selected party master.
Step 3: Select the required order, all the order details will pick in sales invoice and then save the sales invoice.

If BUSY got suck during the creation of invoice, it could be attributed to either a problem with the invoice or with the company. In such cases, follow the specified steps.:
 Step 1: Go to Task Manager 
 Step 2: select BUSY and click on end task option and close the BUSY 
 Step 3: Then reopen BUSY and company in which you are working 
 Step 4: Then create invoice, if still same problem then,
 Step 5: Go to house keeping menu
 Step 6: Then click on Reindex database option 
 Step 7: Then select second option of the window and clcik on Ok button 
 Step 8: Afterward, a confirmation message will appear on the window after completion of the process
 Step 9: Then you can proceed to generate invoice

To enter inter-state purchase transactions with tax rates in BUSY software, follow the steps below:
 Step 1: Go to the Transaction menu.
 Step 2: Click on Purchase voucher.
 Step 3: Click on the Add option and define voucher header details such as voucher series, date, voucher number. Then define voucher purchase type as Central Item wise or Central Multi-rate because under these purchase types, you can enter multi-tax rate items within each voucher.
 Step 4: If you define Central Item wise, tax will calculate automatically when you click on the amount column in the item body. But if you applied Central Multi-rate, you have to click on apply tax or press F4 after keeping the cursor on bill sundry for applying the tax.
 This way, you can enter inter-state purchase transactions with BUSY.

you can create an sale invoice with sub ledger in BUSY by following below steps:
Step 1: Go to Administration menu and click on Configuration submenu
Step 2: Then Select Feature and Option and click on accounts tab then tick the maintain sub ledger check box and click on save to save the changes
Step 3: After that go to administration menu then select masters submenu
Step 4: Then select account option and then select add option
Step 5: Now specify account name, print name and make sure to select sub ledger in ledger type option and then specify main ledger
Step 6: After that select save option to create sub ledger account.
Step 7: Now go to transaction menu and submenu sales then select add option
Step 8: After that select sub ledger in party field and create sale invoice.

If you are facing issue with scanning barcodes during voucher entery, you need to check these troubleshooting steps:
Step 1: Open notepade on your system and scan the barcode and check if the barcode number appear not. If not then you need to check the barcode scanner.
Step 2: For barcode scanning POS configuration should be configured. To do ths go to administration menu then select configuration sub menu.
Step 3: Select voucher series configuration then select the voucher type such as sales, purchase etc.
Step 4: Choose the voucher series then click on voucher configuration.
Step 5: On right side bottom set Y on enble advanced POS data entry then click on configure advanced POS options.
Step 4: Here, you need to configure it as required and set Y on pick items name from barcodes then save.

To fix errors when generating invoices or vouchers, you can follow these steps:
Step 1. Check for possible errors before generating the invoice or voucher.
Step 2. If an error occurs, reopen the voucher and make necessary changes.
Step 3. Save the voucher after making corrections.
Step 4. Generate the invoice or voucher again.
Step 5. If you encounter a duplicate acknowledgement number error, ensure that the invoice number is unique.
Step 6. If there is a mistake in the original e-invoice, cancel it from the portal and regenerate the invoice with corrections.
Step 7. If you need to make corrections to an invoice after it is generated, you may have to cancel the entire voucher and recreate it.
Step 8. After cancelling an e-invoice from the portal, you can generate the same invoice number again from BUSY without errors.

To show the forwarding charges in Final Invoice Printout. You need to follow below step:
Step 1: Go to the Transaction section in your software.
Step 2: Within Transaction, find and select Sales Invoice.
Step 3: Locate the specific invoice where forwarding charges were entered and want them to appear on the final invoice printout.
Step 4: Once you've selected the right invoice, you need to modify it. Look for the Modify option or button and click on it.
Step 5: In the modified invoice, find the section or field where you entered the forwarding charges.
Step 6: Ensure that the forwarding charges are correctly placed under the Bill Sundry option.
Step 7: Save your changes.
Step 8: Now, when you print the final invoice, the forwarding charges will be included on the printed invoice in the way you've configured.

To rectify error in invoice generation like -incorrect HSN codes or mising transport details follow given below steps:
 To solve hsn error follow these steps:
 Step 1: Go to administration menu
 Step 2: Then click on masters 
 Step 3: Then click on item 
 Step 4: Then open the item from modify or list option
 Step 5: Then correct the item hsn code in item master and save it
 To rectify error related to missing transport details follow these steps:
 Step 1: Go to transaction menu
 Step 2: Then click on invoice such as sales,purchase then open the invoice
 Step 3: After that create invoice and when you save the invoice a transport window will appear so specify transport details such as transporter name and its id etc and proceed