Frequently Asked Questions

If you have created a company with GST, then the default sale type masters and tax category masters will be automatically shown. However, if you have not created a company with GST, then you need to follow the steps given below to set it up:
 Step 1: Go to the administration menu.
 Step 2: Click on the configuration tab.
 Step 3: Click on the feature and option tab.
 Step 4: Click on the GST/VAT option and define the type as GST. Then click on the Default GST masters option. This will automatically create all the masters that will come under GST. At the time of billing from the sale voucher, you can use all these masters, such as sale type master, bill sundry master, etc.

To generate bills by scanning barcodes in BUSY, you need to follow these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and then select the voucher type as Sales.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Here, you will see an option called Enable Advanced POS Data Entry. Set Y on that.
Step 5: Click on Configure Advanced POS Options and set Y on Pick Item Names from Bar Codes.
Step 6: You have to also enable the option of Batch No, Serial No. or Parameters on the basis of you have printed barcodes and save.
Step 7: Now, you can pick items by scanning barcodes during voucher entry.
Note: POS option is not available in BUSY basic edition.

To enter an invoice in the accounting software, you typically need to follow these steps:
1. Open the accounting software and navigate to the Invoicesor Salessection.
2. Click on the option to create a new invoice.
3. Fill in the necessary details, such as the customer's name, invoice number, date, and payment terms.
4. Add the products or services provided, along with their quantities and prices.
5. Calculate the total amount and any applicable taxes.
6. Review the invoice for accuracy and make any necessary adjustments.
7. Save the invoice and send it to the customer via email or print a physical copy.
Please note that the specific steps may vary depending on the accounting software you are using. It's recommended to consult the software's user guide or support documentation for detailed instructions.

If your invoice in BUSY shows an incorrect tax amount even after entering the right GST details, there could be a few possible reasons for this issue. It is recommended to check the following:
Step 1: Verify that the sales type selected correctly as required by the invoice.
Step 2: Verify that the tax rates and percentages are entered correctly for each item in the invoice.
Step 3: Ensure that the tax calculation settings in the software are configured accurately.
Step 4: Double check the party details, such as the GSTIN, to ensure they are entered correctly.
Step 5: Review any custom tax rules or exemptions that may be affecting the tax calculation.
Step 6: Check for any software updates or patches that may address known issues with tax calculations.

There is no direct option to apply GST on product given out for free of cost. However you can use the below steps to apply GST:
Step 1: You can apply tax on MRP of free product because the price in the voucher is zero for free.
Step 2: Go to administration menu then select masters and click on sale type.
Step 3: Click on add and enter the name of sale type, tick on item wise and set Y on calculate tax on MRP option.
Step 4: Select region and enter other required details then save.
Step 5: When you create sale voucher choose this sale type and can give item with zero price but tax will calculate on MRP which should be mentioned in the item master.

If you want to add sale / purchase Debit Note or Credit Note in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: For goods return from customer, select Sales Return ( Cr. Note). For goods return to vendor, select Purchase Return ( Dr. Note).
Step 3: After selecting the voucher, click on Add and fill in the required details such as Date, voucher no., original voucher no., etc.
Step 4: To adjust the rate difference in sale/purchase, you can use Dr. Note(w/o Items) and Cr. Note(w/o Items).
Step 5: After selecting the voucher, click on Add and fill in the required details such as Date, voucher no., GST Nature, etc.

In BUSY, We have Bill by Bill feature which is used to Create and Adjust the party references in the voucher. Track Accordingly from Outstanding Report that for which voucher the amount is pending from the party.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Account
Step 5: Enable the Bill by Bill Feature
Step 6: Open the Account Master and Enable the Bill by Bill.
Step 7: During Sale Voucher, Create the Reference
Step 8: In Receipt Voucher, Adjust that reference
Outstanding Analysis Option. Pls Follow Below Steps :
Step 1: Display
Step 2: Outstanding Reports 
Amount Receivable and Amount Payable - Here can check customer data with outstanding balance amount.
Bills Receivable and Bills Payable : Here can check customer voucher according to References.

Reasons for not able to access the voucher creation window in BUSY accouting software
 1.User permissions: If you are logged in with the sub user and you do not have the rights to add the voucher or modify it, you will get the error message you do not have rights to add the voucher.
 Steps to follow to resolve the problem of not able to access voucher creation window
 Step 1: Login company with the super user id and then go to administration menu.
 Step 2: Then select option users from it and click on modify option to modify user configuration.
 Step 3: Then navigate to the menu rights option and give rights to modify voucher to the sub user

Yes, it is possible to fix the sale price Party Item wise as need to follow below steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Then go to Inventory tab and select item Prcing Mode in vouchers
Step 3: Then select Party item wise price discount structure.
Step 4: Select mode as mixed mode.
Step 5: Then get back to Administration and Click on Configuration.
Step 6: Under configuration menu click on Party Item price structure.
Step 7: Select Mode such as Party item wise and select the party from Select party dropdown .
Step 8: Then select the item to shown on the grid and click on Download button.
Step 9: Then grid will be loaded with item then can specify the sale price and save configuration.

There could be several reasons why you are unable to save changes or updates in BUSY. Some possible causes could include:
 1. Insufficient user permissions: Make sure you have the necessary access rights to save changes. Check with your system administrator or the software's support team to ensure you have the correct permissions.
 2. Software version: Ensure that you are using the latest version of BUSY. Older versions may have bugs or limitations that prevent changes from being saved. Update the software to the latest version if necessary.
 3. Connectivity issues: If you are experiencing network or internet connectivity problems, it may affect your ability to save changes. Check your internet connection and ensure it is stable and functioning properly.