Frequently Asked Questions

Local transactions cannot be put in Intrastate tax rate because local transactions are within the state and are subject to different tax rates, such as CGST and SGST. And Intrastate is subject to IGST. 
 Step 1: Interstate supply is where the goods or services provider is in a different state or Union Territory, and the place of supply is in a different state or Union Territory. 
 Step 2: Intrastate supply is where the supplier of goods or services and the place of supply is within the same state. Intrastate supplies are liable to CGST (Central Goods and Services Tax) and SGST/UTGST (State Goods and Services Tax/Union Territory Goods and Services Tax). They are levied by the Central and State/UT governments, respectively.

Yes, it is possible to fix the sale price Party Item wise as need to follow below steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Then go to Inventory tab and select item Prcing Mode in vouchers
Step 3: Then select Party item wise price discount structure.
Step 4: Select mode as mixed mode.
Step 5: Then get back to Administration and Click on Configuration.
Step 6: Under configuration menu click on Party Item price structure.
Step 7: Select Mode such as Party item wise and select the party from Select party dropdown .
Step 8: Then select the item to shown on the grid and click on Download button.
Step 9: Then grid will be loaded with item then can specify the sale price and save configuration.

There could be several reasons why you are unable to save changes or updates in BUSY. Some possible causes could include:
 1. Insufficient user permissions: Make sure you have the necessary access rights to save changes. Check with your system administrator or the software's support team to ensure you have the correct permissions.
 2. Software version: Ensure that you are using the latest version of BUSY. Older versions may have bugs or limitations that prevent changes from being saved. Update the software to the latest version if necessary.
 3. Connectivity issues: If you are experiencing network or internet connectivity problems, it may affect your ability to save changes. Check your internet connection and ensure it is stable and functioning properly.

To pass the refund against an advance receipt in BUSY accounting software follow the below steps: 
Step 1: 
Access Payment Voucher:In the payment voucher, select the vendor or party to whom the refund is being issued. This should be the same party from whom you received the advance payment.
Step 2: 
Enter Payment Details:Enter the details of the payment, including the amount of the refund in the appropriate field. You may also add a reference or narration for better record-keeping.
Step 3: 
Allocate Refund to Advance:In the "Allocation" section of the payment voucher, allocate the refund amount to the advance receipt entry that you previously recorded for the vendor.
Step 4: 
Save the Payment Voucher:Review the payment voucher to ensure accuracy, and then save the entry.

Reasons for not able to save the vochers in BUSY accouting software
 1.User permissions: If you are logged in with the sub user and you do not have the rights to add the voucher or modify it, you will get the error message you do not have rights to add the voucher.
 2.Not entered necessary fields: If you have not entered all necessary fields in the sales voucher like party name, item name etc.
 Steps to follow to resolve the problems
 Step 1: Login company with the super user id and password and give the rights to add voucher from user modificaiton window in administration menu.
 Step 2: Enter all necessary fields in the voucher to not get error message.

The best practices for invoice data entry in BUSY to avoid common errors or issues include:
 Step 1. Double-checking all invoice details for accuracy before entering them into BUSY.
 Step 2. Ensuring that invoice numbers are unique and not duplicated.
 Step 3. Verifying that the tax codes and rates are correctly assigned to each invoice.
 Step 4. Avoiding typos or extra spaces in the invoice data.
 Step 5. Regularly updating and maintaining the software to the latest version.
 Step 6. Keeping a backup of critical company data to prevent data loss.
 Step 7. Following proper procedures for recording discounts, taxes, and other financial details in invoices.
 Step 8. Reconciling invoice data with bank statements and other financial records to identify any discrepancies.

To correct a wrong entry or transaction recorded in the past in the accounting software, you can follow these steps:
 1. Locate the incorrect entry: Identify the specific entry that needs to be corrected.
 2. Reverse the entry: Create a new entry that reverses the incorrect entry. This can be done by entering the opposite values (debit/credit) for the affected accounts.
 3. Make the correct entry: Create a new entry with the correct information to replace the incorrect entry.
 4. Adjust balances: Ensure that the balances of the affected accounts are updated correctly after making the corrections.
 By following these steps, you can correct a wrong entry or transaction recorded in the past in the accounting software.

In BUSY, you can post transport charges separately as well as can maintain it in the bill amount.
1.To post separate bill for transport charges in BUSY, follow these steps:
Step 1: Go to transaction section then click on journal voucher.
Step 2: Click on add then update the voucher numebr, series, date, gst nature of entry.
Step 3: Post accounting entry and save the bill.
2.To adjust transport charges in bill, follow these steps:
Step 1: Go to transaction section then click on sales voucher.
Step 2: Choose add tab then specify the voucher series, date, number, sales type, bank account in party master, material center in header part.
Step 3: Update the item details with price and quantity then apply transport charges in bill sundry and save it.

If sale amount is adjusting in sale amount and you want to adjust in some other account please follow given steps:
Step 1: Take a backup of your data then Go to administration menu then click on masters submenu
Step 2: Click on bill sundry and open the freight charges master from modify or list
Step 3: After that select the adjust in sale amount option as N and select as specify here 
Step 4: Tag the freight and forwarding charges account in account head to post and make sure account group of that freight should be indirect expense
Step 5: Save the changes
Step 6: Go to house keeping menu and run the regenerate dual vouchers
Step 7: After completion of this process check the report again

If you made a b2C sale but it is showing in B2B please follow these steps to solve it:
 Step 1: Make sure you have selected type of dealer as UN-Registered in party master
 Step 2: If using billing/shipping details option in voucher ensure that gst report basis is as per party master or as per billing/shipping details 
 Step 3: If it is selected as billing/shipping details it means gst report will generate according to the billing/shipping window
 Step 4: If it is selected as as per party master it means gst report will generate according to the party master specified by you in voucher
 Step 5: Make sure all the details specified in voucher in all the fields is accurate