Frequently Asked Questions

To resolve the issue of the pincode not accepting 6 digits in BUSY, you can try the following steps:
 1. Check if you have entered the pincode in the correct field. Make sure you are entering it in the designated pincode field.
 2. Verify that you are using the correct format for the pincode. It should be a 6-digit numerical code.
 3. Double-check if there are any additional characters or spaces before or after the pincode. Remove any unnecessary characters or spaces.
 4. If the issue persists, try restarting the software and entering the pincode again.
 If none of these steps resolve the issue, it is recommended to reach out to BUSY's customer support for further assistance.

To recording inter-state transactions spanning different GST numbers in the BUSY
Step 1: Create Party Ledger for Each GST Number: Create separate party ledgers for each GST number involved in the inter-state transactions.
Step 2: Use Ledger Type General Ledger and Sub Ledger: Alternatively, use the General Ledger and Sub Ledger options to categorize and organize parties with different GST numbers.
Step 3: Select Appropriate Party Ledger During Transaction Entry: While recording transactions such as sales or purchases, select the appropriate party ledger associated with the relevant GST number.
Step 4: Specify Sale Type or Purchase Type: Depending on the nature of the transaction (sale or purchase), choose the Sale Type (for sales) or Purchase Type (for purchases) as Central- % or I/GST %, as applicable.

If you want to apply discount on Total Invoice then you can apply Discount at bill sundry during voucher entry by following these steps:
Step 1: Go to Transaction section then select the required voucher type.
Step 2: Click on add option and then create invoice with required details
Step 3: Next, Select the Discount Bill sundry master at Bill sundry grid and mention the discount amount.
Step 4: Save the Invoice.
If you want to apply discount at Item Level ,follow the below steps:
Step 1: Go to Transaction section then select the required voucher type.
Step 2: Click on add option 
Step 3: While creating voucher, You need to mention item wise discount in the discount window that will display after enter item name and its quantity.

You can make IGST 28 percent bill in BUSY by following these steps:
Step 1: Go to administration menu then click  on masters
Step 2: Then click on item and open the item master from modify or list
Step 3: Afterwards specify the tax rate of 28 percent in taxcategory field than save the master
Step 4: Then go to transactions menu then click on voucher such as sale,purchase etc then specify the necessary details such as voucher date,voucher number and party name etc.
Step 5: IF you have single tax rate of 28% in that bill select sale or purchase type as Local or central 28 percent or you can also select it as item-wise,tax inclusive or multirate then you can create a bill accordingly.

To modify pricing and vouchers in BUSY, you can follow these steps:
 1. Open the software and go to the relevant module (e.g., Sales, Purchase, etc.).
 2. Locate the voucher or item you want to modify.
 3. Double-click on the voucher or item to open it.
 4. Make the necessary changes to the pricing or voucher details.
 5. Save the changes by clicking on the "Save" or "Update" button.
 6. If you want to modify multiple vouchers together, you can use the bulk updation feature or export the vouchers to Excel, make the changes, and then import them back into BUSY.
 For more detailed instructions and specific scenarios, you can refer to the BUSY documentation or contact their customer support for assistance.

To fix incorrect or duplicated transactions in BUSY, you can follow these steps:
 Step 1 : Go to the Transactions menu and select the option to view all transactions.
 Step 2 : Use the search or filter options to locate the incorrect or duplicated transactions.
 Step 3 : Once you have identified the transactions, select them and choose the option to edit or delete them.
 Step 4 : If the transactions are duplicated, you can merge them by selecting the duplicate entries and using the merge option.
 Step 5 : Make the necessary corrections to the transactions, such as updating amounts or categories.
 Step 6 : Save the changes and verify that the transactions are now correct and not duplicated.

If you want to show free replacement with actual sales together then you need to follow below steps 
 Step 1:Go to administration. 
 Step 2:Select configuration. 
 Step 3:Choose features/options. 
 Step 4:Open the inventory option. 
 Step 5:Search for enable free quantity in vouchers. 
 Step 6:If you want to calculate GST on free quantity, go to the transaction option. 
 Step 7:Select sales. 
 Step 8:Click on add. 
 Step 9:Enter relevant information (series, date, voucher number, sales type, party). 
 Step 10:Enter the item name. 
 Step 11:In the quantity column, enter both actual quantity and free quantity. 
 Step 12:Enter the rate and check auto-calculated amount. 
 Step 13:Charge bill sundry and save the voucher.

Unfortunately, there is no option to configure the software to show the notes section after narration when creating vouchers in but you can enter note in voucher by click on Vch notes option in voucher and for maintain notes you can follow some steps.
Step 1: Go to the administration and click on Configuration 
Step 2: Now click on Feature and Options and then click on Inventory.
Step 3: Now Enable Maintain Image Notes with Master Voucher and then click on Configuration and or can search then tick option for maintain Notes of Inventory voucher and save the configuration.
Step 4: Now select your voucher for entry and click on Vch Details option and then click on Vch notes and enter notes in window.

Here's a simplified step-by-step guide to address the error message about duplicate invoice numbers when generating invoices in BUSY, you need to follow below steps: 
 Step 1:If you receive an error about duplicate invoice numbers, it means that the invoice number already exists for either the same voucher or a different series of that voucher. 
 Step 2:You need to decide whether to modify the existing voucher or delete/cancel it to resolve the duplicate invoice number issue. 
 Step 3:To prevent future duplication issues, ensure that you maintain automatic invoice numbering. This helps in generating unique invoice numbers for each transaction. 
 By following these steps, you can effectively address the error and prevent duplicate invoice number issues in BUSY.

A physical stock voucher entry is a type of transaction used to update the physical stock quantities in the inventory. It is commonly used to record changes in stock levels due to various reasons, such as receipt of new stock, transfer of stock between locations, or physical counting for stock adjustments.
Solution/Answer/Relevant Steps 
Stock Inflow: This type of voucher entry is used to record the inflow of stock into the inventory. It may include transactions like purchase receipts, production receipts, and stock transfers into the inventory from other locations.
Stock Outflow: This type of voucher entry is used to record the outflow of stock from the inventory. It may include transactions like sales deliveries, stock transfers out to other locations, and stock write-offs.