Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I add one voucher with item with diffrenet tax category?

To add one voucher with different tax rate follow these steps:
Step 1: Go to Transaction menu.
Step 2: Click on Sales add.
Step 3: Select sale type multirate then create voucher.

Do I need to set up bill Sundry to calculate taxes automatically?

When you create company in BUSY with enable the GST feature the tax bill sundries already created. No need to create them, you can apply tax during voucher entry.

Why do my custom fields keep getting deleted from the sales vouchers?

In the default sales voucher there will not delete any field. However if you done any customization in it you need to contact them from whom you customize it.

How can I remove an item at the time of voucher creation?

To remove an item at the time of voucher creation in BUSY , you can press F9 by putting cursor on that item name and then save the changes.

Is there a way to add or remove fields from my voucher?

Yes, you can add or remove fields from your voucher in BUSY Accounting software. You can customize the voucher format as per your requirement using the Voucher Configuration option.

What is the process to update master balances in the software?

You can run the update master balance from the Housekeeping menu. You only have to run this process if there is any amount or quantity mismatch in the company.

Will deleting the last bill number disturb the voucher number series?

No, if you are deleting the last bill number then it will not disturb the voucher number series in BUSY.
Further, it is recommended to take backup before deleting invoice.

How to check is there a discount on the billed amount?

To check is thre a discount on the billed amount, you can open that voucher and see if any discount applied in the bill sundry or at item level.

How do I adjust a chalan that has already been created?

To adjust a chalan that has already been created, you need to select the Type against Chalan and then at item description press F11 to pick pending challan details.

Can I still share Normal sale invoice along with e-invoices?

Yes you can share you normal sale invoice along with E-invoice bill.
from BUSY software you can print your both invoice e-invoice & normal invoice and share to your party
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