Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I record a tax-free or zero tax rate item in the bill of supply?
To record a tax-free or zero rate item in the bill of supply in BUSY, select the tax rate as zero rated in item master while creating the invoice.
My BUSY sales voucher is missing the unit price how can I add that back in
We have to open the voucher in Modify Mode then can able to change the Unit Price
Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Sales Voucher
Step 3: Modify
How can I adjust the balance in the sales return entry for a returned product?
To adjust the balance in the sales return entry, you should adjust the bill reference number which was created in sales invoice in the bill by bill details window.
What is the 'As per party master' option in billing address field when creating invoice?
The 'As per party master' option in the billing address field when creating an invoice means that the billing address will be automatically populated from the party master details.
What should I do if I have wrongly inputed GST in sales and purchases?
If you have wrongly posted GST in sales and purchases vouchers in BUSY, then you need to modify that voucher and correct the GST and then save it again.
How do I adjust the quantity of an item on my BUSY sales voucher
You can modify the quantity of an item in the sales invoice by editing the value in the Qty. column, provided that you have the permission to do so.
How do I add or edit a shipping address for an invoice in BUSY?
To edit or add shipping address:
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : Add or edit shipping address in invoice
I am unable to access the Super user account. How can I resolve this?
A sub-user cannot access a superuser account because they have restrictions. BUSY allows separate credentials for logging in to each account. Please contact the superuser to obtain the credentials.
Can I scan the product for a sales return that I have already sold?
Yes, you can scan the product for a sales return that you have already sold in BUSY. The sales return voucher will have the entry for the returned product.
Can I still share Normal sale invoice along with e-invoices?
Yes you can share you normal sale invoice along with E-invoice bill.
from BUSY software you can print your both invoice e-invoice & normal invoice and share to your party