Frequently Asked Questions

Q: How to track BUSY stock movement between locations?

In BUSY, we have to pass the stock transfer voucher from one Material Centre to another material Centre. Pls Follow the Below Steps: Step 1: Transaction Step 2: Stock Transfer Step 3: Add

Q: What all taxes are handled by BUSY?

In BUSY, you have the option to apply GST (goods and service tax) or VAT (Value added tax), TDS ( tax dduction at source), TCS (Tax collection at source),

Q: Why is invoice amount incorrect in BUSY

The invoice amount in vouchers can be incorrect due to various factors such as data entry errors, calculation mistakes, incorrect pricing, or wrong configuration of any bill sundry added.

Q: I am using the multi rate in the sales voucher but when click on F4 tab to pick the tax rate bill sundry automatically its showing zero.Why?

If the tax rate is showing zero when pick from f4 in the voucher then make sure that you have mentioned the tax category in the item master.

Q: Do i need to manually enter the shipping party name in the billing and shipping address window if there is no shipping party in the system?

Yes, you need to manually enter the shipping party name in the billing and shipping address window if there is no shipping party in the BUSY software.

Q: I need to record different expense lines for customs/clearing charges and agency fees in the same import bill in BUSY. How can I achieve this?

If you want to record the different expenses in the import bill then you need to create the bill sundry for each charges and apply in the voucher.

Q: What details do I need to enter while creating a new invoice?I am getting errors while generating invoice. How to resolve invoice generation errors?

To generate new invoice you need to enter details like: Step 1 : VOucher series Step 2 : Voucher number and date Step 3 : Party name Step 4 : Item details

Q: I created a voucher series in BUSY but one of my users is unable to see it. What could be the reason for this?

If you created a voucher series in BUSY but one of your users is unable to see it, then don't have the right to see the voucher series.

Q: I want to delete an old transporter but it is still showing even after deletion. How do I completely remove the old transporter?

If you want to delete transporter name. So, Simpy press F4 key in transport field and select transporter name and then press F8 key and delete it .

Q: When I try to enter previous years invoice details manually the software is not accepting the data What should I do

Make sure you are entering the voucher in last year with Correct date of Last Year Only. Further can contact us on our Customer Support 8282828282 via support@busy.in

Solutions to common issues related to Configurations — Voucher Entry Both.

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Step-by-step Answers

How to track BUSY stock movement between locations?

In BUSY, we have to pass the stock transfer voucher from one Material Centre to another material Centre.
Pls Follow the Below Steps:
Step 1: Transaction
Step 2: Stock Transfer
Step 3: Add

What all taxes are handled by BUSY?

In BUSY, you have the option to apply GST (goods and service tax) or VAT (Value added tax), TDS ( tax dduction at source), TCS (Tax collection at source),

Why is invoice amount incorrect in BUSY

The invoice amount in vouchers can be incorrect due to various factors such as data entry errors, calculation mistakes, incorrect pricing, or wrong configuration of any bill sundry added.

I am using the multi rate in the sales voucher but when click on F4 tab to pick the tax rate bill sundry automatically its showing zero.Why?

If the tax rate is showing zero when pick from f4 in the voucher then make sure that you have mentioned the tax category in the item master.

Do i need to manually enter the shipping party name in the billing and shipping address window if there is no shipping party in the system?

Yes, you need to manually enter the shipping party name in the billing and  shipping address window if there is no shipping party in the BUSY software.

I need to record different expense lines for customs/clearing charges and agency fees in the same import bill in BUSY. How can I achieve this?

If you want to record the different expenses in the import bill then you need to create the bill sundry for each charges and apply in the voucher.

What details do I need to enter while creating a new invoice?I am getting errors while generating invoice. How to resolve invoice generation errors?

To generate new invoice you need to enter details like:
Step 1 : VOucher series
Step 2 : Voucher number and date
Step 3 : Party name
Step 4 : Item details

I created a voucher series in BUSY but one of my users is unable to see it. What could be the reason for this?

If you created a voucher series in BUSY but one of your users is unable to see it, then don't have the right to see the voucher series.

I want to delete an old transporter but it is still showing even after deletion. How do I completely remove the old transporter?

If you want to delete transporter name. So, Simpy press F4 key in transport field and select transporter name and then press F8 key and delete it .

When I try to enter previous years invoice details manually the software is not accepting the data What should I do

Make sure you are entering the voucher in last year with Correct date of Last Year Only. Further can contact us on our Customer Support 8282828282 via support@busy.in

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