Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
The quotation and outwards sections seem to be reversed in BUSY. How do I correct this?
In BUSY, there is no provision to change the order of voucher such as sales, quotation, etc so it can not be reversed.
What should I enter in the item field when creating a credit note transaction in BUSY?
In BUSY, you need to mention item name, qunantity, unit, price and amount as per return items, when creating a credit note transaction.
I am getting losses as BUSY is not picking latest purchase rate what should I do?
You should update the latest purchase rate in the item master to ensure that BUSY picks up the correct rate and avoids losses.
If I cancel an invoice, will the voucher number still be retained in the records?
If you cancel an invoice in BUSY, the voucher number will still be retained in the records but the invoice will be cancelled.
How do I add a new billing cycle that starts from today's date in BUSY?
In BUSY, there is no provision to set any billing cycle. You can create bills in BUSY on any date as you required.
What port code should I enter for an export shipment leaving from Delhi in BUSY?
For correct port code, you have to check on google with the location and can confirm from your CA for the export transaction.
When I save the voucher, incorrect items are still showing. What am I missing?
If the incorrect items are still showing in the BUSY then you need manually remove the items from the voucher and save it.
How long does it take to generate a bill after entering all required information?
The time taken to generate a bill after entering all the required information may vary depending on the data entered in a voucher
How can I enter a figure in the purchase voucher without mentioning the item?
In the purchase voucher, you need to mention the item as without item you will not be able to add the purchase voucher.
How do I check if anyone has created vouchers after a certain voucher number?
You can check if anyone has created vouchers after a certain voucher number by generating a report and filtering it by voucher number.