Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I print both the bill and ship addresses on the bill?

To print both old and new addresses on BUSY, you can use the option of 'Ship-to-Bill-to' and configure the voucher and print accordingly.

Why does selecting a customers name automatically change the sale/purchase type in invoice?

If you have defined the default sale/purchase type in that customer/account master in that case sale/purchase type will automatically change in the invoice 

Can I adjust my purchase of old batteries in the sale bill?

Yes, you can adjust your purchase of old batteries in the sale bill taking same material centre which was taken in purchase voucher.

What does N mean in the context of reverse charge for GST?

In the context of reverse charge for GST in BUSY Accounting software, 'N' means that the entry is not related to reverse charge.

What is the difference between automated vs manual payment entries in BUSY?

Automated payment entries are created automatically by the system based on predefined rules, while manual payment entries are created by the user manually.

Is there anything else I need to do after canceling an invoice?

If you have cancelled an invoice in BUSY, you may also need to cancel the e-invoice and e way bill associated with it.

How do I tag a bill to affect current liabilities in BUSY?

To tag a bill to affect current liabilities in BUSY, you need to select the group 'current liability' while creating the relavnt masters.

What shipping address should I put on invoice for interstate transactions?

For interstate transactions, you should put the shipping address of the recipient on the invoice which should be outside the state of yours.

When should i RCM purchase type be used in purchase voucher?

The RCM purchase type should be used when purchase made from an unregistered person and you will pay tax on behalf of them.

How can I manually enter prices for items not showing correctly?

If the item's price not showing correctly then you can update the correct price in the price column during voucher entry in BUSY.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required