Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I mention the customer name and address in the billing and shipping details if the party is unregistered?

Yes, you can mention the customer name and address in the billing and shipping details even if the party is unregistered in BUSY.

Is adding salesman to returns something that requires customization or can it be done out of the box?

You can also mention the salesman in sale / purchase return as you mention in sale / purchase. No need of any customization.

Why are two options (against challan and direct) appearing when I try to add a purchase in BUSY?

When you are using challan feature in this case while adding purchase voucher it will ask you type as direct or against challan.

I want to get a warning pop-up if an item is billed twice. Is this possible in BUSY?

There is no warning popup if the item is billed twice.further can contact to the channel partner if its possible through the validation.

Is it necessary to enter both GST and Aadhaar number for a customer to validate the bill?

No, it is not necessary to enter both GST and Aadhaar number for a customer to validate the bill in BUSY Accounting software.

What is the alternative option for bill reference number if I dont mention voucher number in BUSY?

If you don't mention the voucher number during voucher entry then you need to enter bill reference number manually as per your requirements.

When entering the purchase of raw materials in BUSY, what should I choose in ITC eligibility option?

You can select input goods and services in ITC eligibility option, at the time of entering the purchase of raw materials in BUSY.

I want to give % discount on all bill amounts in BUSY. How can I do that?

If you want to give 70% discount on all bill amounts then you can apply discount in the Bill Sundry during voucher creation.

How do I record a vendor credit memo for returns in BUSY? It doesn't seem very intuitive.

To enter vendor credit memo go to:
Step 1 : CLick on transactions
Step 2 : Select credit note
Step 3 : Add details and save

The quotation and outwards sections seem to be reversed in BUSY. How do I correct this?

In BUSY, there is no provision to change the order of voucher such as sales, quotation, etc so it can not be reversed.
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