Frequently Asked Questions

Q: Can I mention the customer name and address in the billing and shipping details if the party is unregistered?

Yes, you can mention the customer name and address in the billing and shipping details even if the party is unregistered in BUSY.

Q: Is adding salesman to returns something that requires customization or can it be done out of the box?

You can also mention the salesman in sale / purchase return as you mention in sale / purchase. No need of any customization.

Q: Why are two options (against challan and direct) appearing when I try to add a purchase in BUSY?

When you are using challan feature in this case while adding purchase voucher it will ask you type as direct or against challan.

Q: I want to get a warning pop-up if an item is billed twice. Is this possible in BUSY?

There is no warning popup if the item is billed twice.further can contact to the channel partner if its possible through the validation.

Q: If there is no proforma invoice, will a customer still get an e-invoice?

Yes, As E invoice is not get generate on performa invoice. It generate on sales voucher,debit and credit note related to sales voucher.

Q: How can I print both the bill and ship addresses on the bill?

To print both old and new addresses on BUSY, you can use the option of 'Ship-to-Bill-to' and configure the voucher and print accordingly.

Q: Why does selecting a customers name automatically change the sale/purchase type in invoice?

If you have defined the default sale/purchase type in that customer/account master in that case sale/purchase type will automatically change in the invoice

Q: Can I adjust my purchase of old batteries in the sale bill?

Yes, you can adjust your purchase of old batteries in the sale bill taking same material centre which was taken in purchase voucher.

Q: What does N mean in the context of reverse charge for GST?

In the context of reverse charge for GST in BUSY Accounting software, 'N' means that the entry is not related to reverse charge.

Q: What is the difference between automated vs manual payment entries in BUSY?

Automated payment entries are created automatically by the system based on predefined rules, while manual payment entries are created by the user manually.

Solutions to common issues related to Configurations — Voucher Entry Both.

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Step-by-step Answers

Can I mention the customer name and address in the billing and shipping details if the party is unregistered?

Yes, you can mention the customer name and address in the billing and shipping details even if the party is unregistered in BUSY.

Is adding salesman to returns something that requires customization or can it be done out of the box?

You can also mention the salesman in sale / purchase return as you mention in sale / purchase. No need of any customization.

Why are two options (against challan and direct) appearing when I try to add a purchase in BUSY?

When you are using challan feature in this case while adding purchase voucher it will ask you type as direct or against challan.

I want to get a warning pop-up if an item is billed twice. Is this possible in BUSY?

There is no warning popup if the item is billed twice.further can contact to the channel partner if its possible through the validation.

If there is no proforma invoice, will a customer still get an e-invoice?

Yes, As E invoice is not get generate on performa invoice. It generate on sales voucher,debit and credit note related to sales voucher.

How can I print both the bill and ship addresses on the bill?

To print both old and new addresses on BUSY, you can use the option of 'Ship-to-Bill-to' and configure the voucher and print accordingly.

Why does selecting a customers name automatically change the sale/purchase type in invoice?

If you have defined the default sale/purchase type in that customer/account master in that case sale/purchase type will automatically change in the invoice

Can I adjust my purchase of old batteries in the sale bill?

Yes, you can adjust your purchase of old batteries in the sale bill taking same material centre which was taken in purchase voucher.

What does N mean in the context of reverse charge for GST?

In the context of reverse charge for GST in BUSY Accounting software, 'N' means that the entry is not related to reverse charge.

What is the difference between automated vs manual payment entries in BUSY?

Automated payment entries are created automatically by the system based on predefined rules, while manual payment entries are created by the user manually.

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