Frequently Asked Questions

Q: I posted an invoice to the wrong customer, how can I fix it?

You can correct the invoice by canceling it and creating a new one with the correct customer details.

Q: Is it possible to require authorization for any discounts above a specific amount?

In BUSY, there is no provision to require authorization for any discount above a specific amount during billling.

Q: How do I ensure that the unit name appears correctly when printing invoices?

The unit name shows which you have used in the voucher entry that will print in the invoices.

Q: What do I select if there is no tax in the freight charges?

If there is no tax in the freight charges apply the freight after applying the tax in voucher.

Q: Is it possible to make changes or edits to a saved voucher

Yes, You have the option to change the existing vouchers in BUSY, if you have the necessary rights.

Q: What is the price that needs to be entered while returning items?

The price that needs to be entered while returning items in BUSY should be the original purchase price.

Q: Why is the data not being saved after entering Debtor Creditor accounts?

The data is not being saved after entering Debtor Creditor accounts in BUSY due to incorrect data entry.

Q: How do I apply a credit note to an invoice in BUSY?

To apply credit note in BUSY: Step 1 : CLick on transactions Step 2 : Credit note Step 3 : Add

Q: Is it recommended to set the minimum sale price in tax inclusive?

There is no specific recommendation in BUSY Accounting software regarding setting the minimum sale price in tax inclusive.

Q: How do I resolve a problem with manual entry of GR numbers?

In BUSY, you need to enter GR / RR No. manually in transport details window during voucher entry.

Solutions to common issues related to Configurations — Voucher Entry Both.

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Step-by-step Answers

I posted an invoice to the wrong customer, how can I fix it?

You can correct the invoice by canceling it and creating a new one with the correct customer details.

Is it possible to require authorization for any discounts above a specific amount?

In BUSY, there is no provision to require authorization for any discount above a specific amount during billling.

How do I ensure that the unit name appears correctly when printing invoices?

The unit name shows which you have used in the voucher entry that will print in the invoices.

What do I select if there is no tax in the freight charges?

If there is no tax in the freight charges apply the freight after applying the tax in voucher.

Is it possible to make changes or edits to a saved voucher

Yes, You have the option to change the existing vouchers in BUSY, if you have the necessary rights.

What is the price that needs to be entered while returning items?

The price that needs to be entered while returning items in BUSY should be the original purchase price.

Why is the data not being saved after entering Debtor Creditor accounts?

The data is not being saved after entering Debtor Creditor accounts in BUSY due to incorrect data entry.

How do I apply a credit note to an invoice in BUSY?

To apply credit note in BUSY:
Step 1 : CLick on transactions
Step 2 : Credit note
Step 3 : Add

Is it recommended to set the minimum sale price in tax inclusive?

There is no specific recommendation in BUSY Accounting software regarding setting the minimum sale price in tax inclusive.

How do I resolve a problem with manual entry of GR numbers?

In BUSY, you need to enter GR / RR No. manually in transport details window during voucher entry.

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