Frequently Asked Questions

To enter additional expenses in the purchase invoice apart from the item cost, you need to follow the below steps:
 Step 1: Check your invoice. You should apply the additional expenses to the Bill Sundry.
 Step 2: For this you have to create bill sundry for additional charges press F3 on bill sundry option , give the name of additional expenses as you required, 
 Step 3: then select the relevant information and select the option for cost of goods as NO and save the bill sundry master , 
 Step 4: after this you can able to enter additional expenses in the purchase invoice apart from the item cost.

To view a specific bill in BUSY, you need to check the below options:
1. If you know the bill number, you can find it with the bill number.  For this, you need to go to Transactions, then Sales, then Modify, then put your bill number, and you will get that bill.
2. And if you know the party name of that bill, you can check the ledger for that particular party and find the bill.
3. And if you know the date, you can check the list of sales vouchers for the specific date; in that, you will get a particular date list of sales and you can find that specific bill.

To generate the invoice for a sale, please check the following:
 1. Make sure you have entered all the necessary details correctly in the sale voucher.
 2. Verify that the item, quantity, and price are accurately entered.
 3. Check if there are any errors or issues displayed while generating the invoice.
 4. Ensure that the e-invoice feature is enabled and configured in your accounting software.
 5. Confirm that the sale voucher has a unique voucher number and date.
 6. If there are any errors or warnings, address them before generating the invoice.
 7. If you are still facing issues, consult the documentation or contact customer support for further assistance.

There may be several reasons why you may not be able to accurately view your actual closing balance and totals in BUSY. Some possible causes include incorrect data entry,
 1: Missing or incorrect entries,
 2: Reconciliation issues.
 3: When you replace a master in an entry without using F9 for existing master directely you enter the new master in the saved entry then difference is also visible in the closing balance .
 It is important to review your data and ensure that all entries are accurate and properly reconciled to resolve any discrepancies if then also same then you can run update master balances from house keeping after backup.

To view the previous generated invoices in BUSY software follow below mentioned steps:
Step 1: Go to transaction tab then select invoice like-sale and purchase for which you want to check old invoices
Step 2: Then open that invoice from list or modify option and you will be able to see previous bills in BUSY 
apart from that you can also check previous invoices from display menu through various reports like - sales analysis and sales register etc.
To generate an invoice in BUSY you can go to to the transaction menu then click on any voucher like-sale and purchase then click on add then you can generate or create invoice in BUSY

To post or pass entries for the current period, you need to try below options: 
 1. Ensure that you have the necessary access rights to post entries for the current period. 
 2. Verify that the date of the entry falls within the current period. Entries with incorrect dates may not be allowed. 
 3. Check if there are any error messages or notifications displayed when trying to post the entries. Address any errors or warnings accordingly. 
 4. Make sure that you have entered all the required information correctly, such as Voucher series, voucher number, date , voucher type, party name, item details, amounts, and tax details, etc.

Here's a simplified step-by-step guide to remove unwanted fields or entries in an invoice in BUSY: 
 Step 1:Select Unwanted Entry:Identify the field or entry you want to remove in the invoice. 
 Step 2:Use the F8 key to select the entry you wish to delete. 
 Step 3:After selecting the entry, press the F9 key to remove or delete it from the row. 
 Step 4:Navigate to the voucher containing the unwanted entry. 
 Step 5:Within the voucher, choose the option to delete or cancel to remove the full voucher. 
 By following these steps, you can easily delete unwanted fields or entries in an invoice in BUSY.

Tax may or may not be applicable on a debit note depending on the nature of the transaction. If the debit note is issued against a sale, then tax may be applicable and charged accordingly. To post debit note with tax follow the steps below:
Step 1: Go to transacion then select debit note without item 
Step 2: Now click on add 
Step 3: Now mention voucher date and voucher number
Step 4: Select nature of transaction as debit note issued against sale
Step 5: Now select required account and mention amount
Step 6: A window will appear for adjustent for debit note mention origital voucher number, tax percentage and ITC eligibility then save

If you want to create bill after activate it from the cancelled list please follow these steps:
Step 1: Go to display menu then click on check list button
Step 2: Then click on voucher numbering reports
Step 3: Then click on cancelled voucher numbers
Step 4: Afterwards select the voucher type such as sale,purchase etc
Step 5: Then select the series name and the date range and open the report
Step 6: Now you will see all the cancelled vouchers in the list
Step 7: Then press enter to open that cancel invoice and press the shortcut key ALT+X to activate it again after that you can do the data entry again and save the voucher

To apply IGST (Integrated Goods and Services Tax) in BUSY software, you can follow these steps:
1. Open the BUSY software and go to the transaction entry screen.
2. Select the appropriate voucher type for the transaction (e.g., sales, purchase, etc.).
3. Enter the necessary details such as party name, item details, quantity, rate, etc.
4. In the tax column, select the IGST option.
5. Enter the IGST rate applicable for the transaction.
6. The software will automatically calculate the IGST amount based on the entered rate and transaction details.
7. Complete the transaction by saving or posting it.
By following these steps, the IGST will be applied in BUSY software and will reflect properly in your transactions.