Frequently Asked Questions

To enable transport details feature in sale invoice, follow below steps:
Step 1: Go to Administration menu and then click on configuration submenu
Step 2: Then click on voucher series configuration option and select sale invoice and series and then click on voucher configuration tab
Step 3: After that enable input transport details as Y and save the changes by click on save option
Step 4: Then go to Administration menu and then click on configuration submenu
Step 5: After that select features and options and then GST and VAT tab Now enable option of transport details in local sale and purchase as Y and choose save to save changes and check by entering sale invoice.

To modify or adjust bill details in the voucher entry, follow these steps:
Step 1:Log into BUSY and go to the Transaction menu. Select Sales or Purchase from the submenu.
Step 2:Click on the Modify option.
Step 3:In the populated window, fill in the voucher number details and voucher date.
Step 4:The respective voucher will then be open on the screen.
Step 5:Select the fields of the voucher entry that you want to change or modify, such as voucher date, item entry, voucher reference number, etc.
Step 6:After modification, save the voucher. Use the F2 shortcut or click the save button below.
These steps should help you adjust or modify the details in the bill during voucher entry.

In BUSY you can enter Section 9(5) related entries in Sale vouchers 
 Step 1: Go to Administration Menu and click on Sales Type 
 Step 2: Under Sales type click on Add. 
 Step 3: Enter Sale Type Name. 
 Step 4: Click YES to Supplies notified u/s 9(5) option. 
 Step 5: Select Taxation type exempt. 
 Step 6: If required Create party account as Zomato Or Swiggy and select in e-commerce portal name. 
 Step 7: click on Save. 
 Step 8: Enter Sales voucher entry and select sale type as created for u/s 9(5). 
 Step 9: Click on save and you can check GSTR 3B report.

To make an entry for expenses in BUSY, you can follow these steps:
Step 1: Go to transactions and  you pass the entry through either a payment voucher or a purchase voucher. 
Step 2: In the payment voucher, select the GST nature as Registered Expense B2B and debit the expense account, tax account as per state, and credit the either party and cash account. 
Step 3: In the purchase voucher, create an expense account as an item and mention the expense account in the purchase account. The expense entry will show in the expense group instead of purchase, and enable the option "Do Not Maintain Stock Balance" in the item master.

If GST is not being calculated for just one item in the sales invoice, while it is working fine for all the other items in BUSY, follow below steps:
Step 1: Go to administration menu then select masters submenu
Step 2: Then select item option and then select modify option
Step 3: After that mention the tax category in item master and then select save
Step 4: Now Go transaction menu and select Sale invoice
Step 5: After that select Add option and specify series, date, sale type as multirate and other details as per requirement
Step 6: Then enter item details and go to bill sundry grid, then apply tax by using F4 and save invoice.

If you are not able to save the voucher then there could be various reasons.
 Step 1: If you are sub user then make sure you have rights to modify the voucher.
 Step 2: If you are modifying the challan voucher which is already adjusted in the sale and purchase then not able to modify it .
 Step 3: If the voucher is audited by the super user then cannot modify it.
 Step 4: If the voucher is approved by the super user or the user who have approval rights then cannot modify it.
 Step 5: If you are entering the voucher for the branch which you have no rights.

If you're attempting to set a 28% GST rate for your items, but the system keeps defaulting to 18%, here's how you can make sure it's set correctly:
 Step 1: When you're entering a sales or purchase voucher in BUSY, the software might remember the last voucher you used and use that rate. To change it to 28%, select Local/Central-28% as the sales or purchase type. Then, press the F4 key, and the system will automatically apply the 28% GST rate to your bill.
 Step 2: You can use the sales type as Local/Central Itemwise or Local/Central TaxIncl to ensure the correct GST rate is applied to your items.

If you're attempting to set a 28% GST rate for your items, but the system keeps defaulting to 18%, here's how you can make sure it's set correctly:
 Step 1: When you're entering a sales or purchase voucher in BUSY, the software might remember the last voucher you used and use that rate. To change it to 28%, select Local/Central-28% as the sales or purchase type. Then, press the F4 key, and the system will automatically apply the 28% GST rate to your bill.
 Step 2: You can use the sales type as Local/Central Itemwise or Local/Central TaxIncl to ensure the correct GST rate is applied to your items.

In BUSY, if you want to delete a ledger series that is no longer in use, follow these steps:
 Step 1:Delete All Transactions from the Series
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
 Step 5: Access Voucher Series Configuration
 Step 6'; Select the Particular Voucher Type
 Step 7: Delete the Series

If you not able to save the voucher then check the following steps.
 Step 1: Make sure that voucher amount should not be in negative value.
 Step 2: Check if you have apply any zero value validation for the voucher from the voucher series configuration of that voucher type and series.
 Step 3: If you set the warning for the negative stock then voucher will get saved.
 Step 4: You will not able to re save the challan voucher if already adjusted in the sale and purchase.
 Step 5: Check if the voucher is already approve by the approval user then you will not be able to save the voucher.