Frequently Asked Questions

If you entered duplicate bills in BUSY you can check duplicate voucher no report and can modify or delete those voucher as per your requirement Further find out the steps to check Duplicate voucher no report 
Step 1 : Open the company in BUSY 
Step 2 : Then go to Display menu
Step 3 : Then go to checklist option
Step 4 : Then Select voucher numbering report 
Step 5 : Then go to duplicate voucher no option 
Step 6 : Then select voucher type and date as per your requirement
Step 7 : Then open the report and check the duplicate vouchers and you can delete or modify those vouchers as per your requirement

There are following ways to record exempt and nil rated sales as mentioned below:
 Step 1: Create Item master or select an existing item.
 Step 2: In the Item Master, select the Tax Category as Exempt.
 Step 3: Then go to Transactions tab then click on Sales/Supply outward.
 Step 4: In the Sale Invoice, enter the details Series, Voucher date, Voucher Number,
 then it will ask for Sales Type so have to choose local or central - Itemwise.
 Step 5: Then while checking your GSTR 1 report, make Y to Show Exempt/NR/ZR Entries in Taxable Invoice Separately option,
 it will reflect the data in Section 8 nil rate, exempted and non gst.

In BUSY you can adjust pending quotation / order / challan into the sales voucher.
To know how to adjust them, you can follow these steps:
Step 1: Go to the Transaction menu and select Sales.
Step 2: Click on Add and enter the necessary details, such as Date, Voucher No., Party name, etc. Make sure the Party name is the same as in the Quotation / Order / Challan
Step 3: On the item row, press F11 to see a window that shows you the pending Quotation / Order / Challan list. You can select from them that you want to adjust in the sales bill.
Step 4: After selecting you can now save the bill.

Yes you can update vehicle number for your vouchers in bulk by following these steps:
Step 1: Go to administration menu then click on miscellaneous data entry option
Step 2: Click on update transport details option and select pick transactions for it as central,local or both as required
Step 3: Select pick transactions for as one party,group of parties or all as required
Step 4: Open the report as date wise or voucher number wise as required
Step 5: Specify the voucher type,series and date range and select other appropriate options as required and click on ok button
Step 6: You can update your vehicle number in bulk from its respective field
Step 7: After that save the changes

If you are not able to edit the previously saved voucher then there could be various reasons.
 Step 1: If you are sub user then make sure you have rights to modify the voucher.
 Step 2: If you are modifying the challan voucher which is already adjusted in the sale and purchase then not able to modify it .
 Step 3: If the voucher is audited by the super user then cannot modify it.
 Step 4: If the voucher is approved by the super user or the user who have approval rights then cannot modify it.
 Step 5: If you are entering the voucher for the branch which you have no rights.

If GST is not being calculated for just one item in the sales invoice, while it is working fine for all the other items in BUSY, follow below steps:
Step 1: Go to administration menu then select masters submenu
Step 2: Then select item option and then select modify option
Step 3: After that mention the tax category in item master and then select save
Step 4: Now Go transaction menu and select Sale invoice
Step 5: After that select Add option and specify series, date, sale type as multirate and other details as per requirement
Step 6: Then enter item details and go to bill sundry grid, then apply tax by using F4 and save invoice.

To generate and save EOB bills/e-way bills in BUSY after filling all details, you need to follow these steps:
Step 1. Open the BUSY.
Step 2. Click on transactions 
Step 3. Select the option to generate EOB bills/e-way bills.
Step 4. Fill in all the required details such as transporter ID, vehicle number, PIN code, etc.
Step 5. Verify that the item details like HSN codes and tax rates are filled correctly in the masters.
Step 6. Once all the details are filled, click on the 'Generate' or 'Save' button to generate and save the EOB bills/e-way bills in BUSY.
Step 7. Make sure to review the generated bills for any errors or discrepancies before finalizing them.

If you are unable to pick place of supply from shipping detail in invoice then
 Step 1: Go to transaction Menu 
 Step 2: Click on voucher option 
 Step 3: Then click on list option and oprn voucher in modify mode 
 Step 4: Then while saving voucher billing shipping window will appear 
 Step 5: Then In Gst report basis option and select as per party master and mention correct details of supply on address and state code then save the voucher 
 Note : If your billing party is different then select in Gst report basis option as billing shipping details and mentioned the required details

Yes, you can pre defined the sale type as per the customer while creating an invoice in BUSY, you need to follow these steps :
Step 1: Go to administration menu then click on masters sub menu.
Step 2: Click on accounts and then go to modify  and select account master
Step 3: In right side there is an option Specify default sale type enable it as Y and define the default sale type master and then click on save button.
Step 4: Go to transactions select voucher as sale click on add button, when you will select Customer or party master, it will automically pick the default sale type defined in party master.

Yes you need to cancel bill if you want to cancel E invoice from BUSY. 
If you want to cancel e invoice from BUSY follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on voucher such as sale,purchase etc
Step 3: Then open that invoice from modify or list button that you want to cancel along with e invoice
Step 4: Then press the shortcut key alt+x to cancel the voucher and then specify the narration if required then it will ask you to E cancel invoice from government portal select it as Y then specify the reason and remarks and proceed
Step 5: E invoice and voucher both are cancelled successfully