Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I find a particular voucher using its date and invoice number?

To find a particular voucher using its date and invoice number, you need to follow the below steps:
Step 1: To find a particular voucher using its date, Go to transactions, then select Invoice, then click on List, then select the date for which you want that voucher. and you can find the invoice as you require.
Step 2: To find a particular voucher using its invoice number, Go to transactions, then select Invoice, then click on the Modify option, then enter your invoice number, and then click OK or F2, and you can find the invoice you want.

Can I use a purchase account for adjusting the expenses of damaged goods?

Yes, you can use purchase account for adjusting the expenses of damaged goods in BUSY by tagging the account in the item master, follow below steps:
Step1: Go to Administration menu and click on masters option
Step2: Then select item and add option, here you are create an item as damaged goods along with other required details.
Step3: Now go to purchase account option in item master shown in the left side of the screen and select specify here option, then select purchase voucher from dropdown and save the master.
Step4: After that you can create voucher along with damaged goods.

What is the process to upload monthly bills and sales receipts in BUSY?

If you want to upload monthly bills, sales and receipts in BUSY then please follow the given steps
Step 1: Go to transaction and select respective voucher to add transaction
Step 2: For add purchase you can select purchase then add voucher
Step 3: For add sale you can select sale then add voucher
Step 4: For add receipts then select receipt voucher and then add
If still having same issue then you can contact us on our centerlized 24*7 helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in

Can the software automatically generate auto production voucher entries for manufacturing processes?

The production voucher entry provides valuable insights into the manufacturing operations, helps manage inventory levels, and facilitates accurate cost accounting.
Step1: Auto Voucher Generation:Once the sales invoice is saved, the software should automatically generate the production voucher entry based on the predefined production parameters and BOM.
Step 2 :Reviewing and Confirming:Review the auto-generated production voucher entry to ensure accuracy and correctness. Make any necessary adjustments if required.
Step 3 :Updating Inventory Records:BUSY software will automatically update the inventory records into stock ledger and stock status based on the raw material consumption and finished goods production entered in the production voucher.

How do I handle credit notes and refunds to customers in BUSY?

To generate a credit note in BUSY, you can follow these steps:
Step 1: Open your company, then, go to the Transactions menu.
Step 2: For goods return from customer, select Sales Return ( Cr. Note).
Step 3: Click on Add and fill in the required details such as Date, voucher no., original voucher no., etc.
Step 4: To adjust the rate difference Cr. Note(w/o Items).
Step 5: Click on Add and fill in the required details such as Date, voucher no., GST Nature, etc.
Step 6: If you want to make refund to customer then you can create payment or journal voucher.

How do I correct mistakes or modify existing transactions in BUSY?

If you want to correct mistakes or modify existing transactions in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and choose the type of voucher that you want to add or edit, such as sale, purchase, etc.
Step 2: After selecting voucher type click on Modify and select the voucher no. that you want to change. You can make any changes that you want and then click on Save again.
Step 3: You can also open that voucher from the list of vouchers.

How do I add line items to an invoice in BUSY?

The production voucher entry provides valuable insights into the manufacturing operations, helps manage inventory levels, and facilitates accurate cost accounting.
Step1: Auto Voucher Generation:Once the sales invoice is saved, the software should automatically generate the production voucher entry based on the predefined production parameters and BOM.
Step 2 :Reviewing and Confirming:Review the auto-generated production voucher entry to ensure accuracy and correctness. Make any necessary adjustments if required.
Step 3 :Updating Inventory Records:BUSY software will automatically update the inventory records into stock ledger and stock status based on the raw material consumption and finished goods production entered in the production voucher.

How do I record a vendor bill or credit in BUSY

If you want to record a vendor bill then can add purchase voucher in BUSY by using below steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab on the top menu bar.
Step 2: Under the Transactions tab, you will find a voucher named Purchase. Click on it to open the voucher entry window.
Step 3: Enter all the necessary details of the purchase transaction, such as the party name, invoice number, item name, quantity, rate, etc.
Step 4: Click on Save to record the voucher and close the window.

Will the batch number be automatically populated while post sales voucher?

No, the batch number will not be automatically populated while posting sales voucher. Further, you needs to adjust the batch number manualy from drop down by follow below steps:
Step 1: Go to transaction section then click on sales voucher.
Step 2: Choose add tab then specify the voucher number,date, party name, sales type and material center in header part of invoice.
Step 3: Now, After select item details and mention quantity, a batch window will appear where you can adjust the pending batch reference from drop down.
Step 4: Next, Update the price then apply tax and save the voucher.

Can I purchase expense entry through purchase voucher?

Yes you can expense entry through purchase voucher after follow the below steps:
Step 1: Go to administration then go to master
Step 2: In master menu select item and click on add
Step 3: Mention item name and item group and take N.A. in unit
Step 4: Now go in specify purchase account which was given in bottom select specify here
Step 5: Tag expense account here if account not create you can create through F3 and save master
Step 6: Then go to transaction menu and select purchase voucher
Step 7: Click on add and add purchase voucher and save.
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