Frequently Asked Questions

If there are extra spaces or special characters in the invoice number,it creates junk in BUSY,to resolve this you can follow given steps:
 Step 1:Go to the Administration menu,
 Step 2:Click on Configuration,
 Step 3:Click voucher series configuration,
 Step 4:Click on sales and select series,
 Step 5:Click voucher numbering,here you can check is there is showing any extra space, then you need to remove it,and set numbering accordinglly.
 Step 6:If you maintain voucher numbering manually,you will need to check the voucher to see if there are any extra spaces or special characters you need to remove it then it will be resolve.

BUSY have an option to send email to parties after saving the payment voucher.
 To set it up you need to follow these steps:
 Step 1: Go to Administration and click on Configuration.
 Step 2: Select Voucher Series Configuration and choose the Payment voucher.
 Step 3: Choose the voucher series then click on Voucher Configuration. Here you will see an option called Send E-Mail After Saving.
 Step 4: Set Y to enable it and click on Configure, here you can set the format name for sending and other configurations as per the requirements.
 Now, when you save your voucher email send automatically.

To enable the settlement window for zeroing out a bill in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations
Step 2 : Click on voucher series configuration and select voucher type and voucher series
Step 3 : Go to voucher configuration and enable Settlement Details, and specify the settlement mode and create new account by press F3 key add new bank account. 
Step 4 : During voucher entry, the Settlement window will pop up after saving the voucher. Settlement Details option can be used for Standard and POS.
Step 5: Now in voucher adjust all amount in setttlement

Yes, you can do billing for one address and shipping to another address for the same customer in BUSY.
Please follow the steps below to enable billing shipping feature in BUSY:
Step 1: Go to administration menu
Step 2: Click on Configuration and press enter on Voucher Series Configuration option
Step 3: Press enter on Sales then select Series(e.g. Main) 
Step 4: Click on Voucher Configuration Tab 
Step 5: Then enable Separate Billing Shipping Details option and then save
Step 4: While enter sale voucher and after pressing enter on party master then Billing Shipping Window will appear
Step 5: Then enter Shipping Address on shipping window separately.

To maintain different accounts for receiving payment through different methods while adding a sale voucher follow the below steps:
Yes we can maintain a separate account ledger for the same. Steps are to be followed.
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select your required voucher type & series and click on Voucher Configuration.
Step 3 : Enable settlement details option and click on configure.
Step 4 : Check in the box for adding accounts like cash, credit card, cheque etc. as a method of settlement.
Step 5 : Save the configuration and check the same at the time of voucher entry.

To create voucher optional fields while creating a challan in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type as material issue to party or material received from party and voucher series go to voucher configuration.
Step 3 : Enable vocuher optional field and you can enter both alphabetic and numeric in BUSY by enabling the vocuher optional field . It can be either numeric or text and text will work as alphanumeric then click on save button.
Step 4 : Now go to transaction and add voucher.

If you want to customize voucher numbering sequence in BUSY, you can follow these steps:
Make sure to take latest backup before make any changes.
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type of that you want to enable voucher numbering for, such as sale, purchase, etc. Then, select the voucher series and click on Voucher Numbering.
Step 3: Choose the Numbering Type as either Automatic or Manual. 
Step 4: After selecting Automatic set the prefix, suffix, and Starting No. as per your needs and click on OK to save the settings.

To enable transporter feature in BUSY you can follow this steps:
Step 1: Go to administration then click on configuration 
step 2: Then click on voucher series configuration 
Step 3: Then select the voucher for which you want to use transporter feature 
Step 4: Then enable input transport details option and save it
If you want to enable transporter for local sale and purchase follow the below steps:
Step 1: Go to administration click on configuration then click on features and option
Step 2: Then select gst/vat tab and open it 
Step 3: Then enable transport details in local sale and purchase option and save it

You can round off the amount of transaction in BUSY
 Please follow the given steps to cofiguration
 Step 1 Go on administration menu
 Step 2 Click on configuration
 Step 3 Click on voucher series configuration
 Step 4 Select here on which transaction you want round off
 Step 5 Select series then click on voucher configuration
 Step 6 Enable the option AUTO ROUND OFF FINAL AMOUNT
 Step 7 Click on configuration and select bill sundry for upper and lower round off
 Step 8 Save this configuration
 Step 9 Enter transaction with decimal value and save, it will auto round off the bill amount

To split voucher in BUSY, you need to first configure it by using these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration and select the voucher type such as sale, purchase, etc. 
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Press CTRL+ALT+X and tick on Split Voucher After Saving.
Step 5: You can tick on either Before Printing or After Printing then select Split Items.
Step 6: Next, you need to select the basis of spliting and mention the voucher series details for new voucher then OK.
Now, Voucher will split as configured.