Frequently Asked
Questions

Q: Do I need to select the number of copies each time for continuous printing?

If you do not want to define the number of copies each time for sale invoice printing you can set it once from the voucher series configuration below are the steps to do it:- Step1: Navigate to the Administration menu. Step2: Then click on the configuration option. Step3: Select the voucher series group option. Step4: Click on the voucher type in which you want to set then click on the series optoin. Step5: After that click on the voucher configuration tab and from the "Print sale invoice after saving" configure option define number of copies to be printed then it'll come automatically while printing.

Q: What is the process to enable invoice document printing in BUSY?

For enable invoice document printing in BUSY after saving invoice it ask for printing please follow below mention steps:- Step 1:- Administration Tab Step 2:- Configration Step 3:- Voucher Series Configration Step 4:- Sales, select series then go to Voucher Configration option Step 5:- Enable Print sale invoice after saving option After enable this option it ask for printing after saving. For enable some option in standard invoice doument printing please follow belo mention steps:- Step 1:- Administration Tab Step 2:- Configration Step 3:- Invoice Doument/Printing Step 4:- Standard select invoice type and enable options

Q: How can i configure item wise markup feature in BUSY?

To configure the item wise markup feature, follow these steps: Step 1: Go to administration section then click on configuration menu Step 2: Choose features and option then select the inventory tab Step 3: Select simple markup or compound mark in item wise markup type field then save the configuration. Step 4: Go to administration menu and select configuration option. Step 5: Choose the voucher series configuration option and select the required voucher type with its series. Step 6: Now, click on voucher configuration button and in next window of voucher configuration mention Y on item wise markup option and then click on save button.

Q: How do I set up automatic numbering for vouchers?

To set up automatic numbering for vouchers, you can follow these steps: Step 1: Go to Administration and click on configuration. Step 2: Choose the Voucher Series Configuration option and select the voucher type of which you want to configure the bill number format, such as sale, purchase, etc. Step 3: Then, select the voucher series and click on Voucher Numbering. Step 4: Choose the Numbering Type as Automatic. Step 5: After selecting Automatic set the prefix, suffix, and Starting No. as per your needs and click on OK to save the settings. Note: Take backup of your data before making any changes.

Q: Can I change the voucher numbering of delivery challan in BUSY?

Yes, you cam change the voucher numbering of delivery challan in BUSY. Please follow the below steps to change voucher numbering : 1: Go to Administration menu 2: Configuration then click on voucher series configuration 3: Press enter on mat. issue to party(Delivary challan) and then select the series 4: Click on voucher numbering tab 5: Here you can change starting number of a voucher , can suffix and prefix etc. and save it and if you want change exiting voucher then click on yes of renumber voucher window if not then click on no. Make sure you have a latest backup of data.

Q: How do I add round-off in BUSY invoices?

To add round off in invoices, you can enter round off in bill sundry of the invoice and auto round off option available in BUSY, follow these steps for configure auto round off: Step 1: Go to Administration and then click on configuration. Step 2: Click on Voucher series configuration and then select the required voucher. Step 3: Choose series and click on voucher configuration. Step 4: Enable Auto Round of final Amount option by specify Y and then click on configure. Step 5: select the mode of round off and then specify the bill sundry for Upper and lower round off mode.

Q: How can i configure voucher numbering format?

To configure vocuher numbering, follow below steps: Step 1: Go to the Administration menu, click configuration Step 2: Select voucher series configuration and voucher type in which you want to edit vocuher numbering format Step 3: Select the desire series and click on voucher numbering button in right side Step 4: Select voucher numbering type as Manual or Automatic or not required Step 5: Set other configuration for renumbering frequency, Embed year, separator, starting numbering etc. Step 6: Click on Ok button to save configuration Step 7: You will be prompted an option for renumbering of previous vouchers. specify "yes" or "no" as per requirement

Q: Generate invoice where billing party is in one state but shipping address is in another. What to do?

To generate an invoice where the billing party is in one state but the shipping address is in another, follow these steps: Step 1: Go to the Administration menu. Step 2: Click on Configuration and then select Voucher Series Configuration. Step 3: Choose the voucher type and series in which you want to enable billing/shipping address. Step 4: Enable the separate billing and shipping details option, then save it successfully. Step 5: Open the voucher, and after entering the party name in the voucher, enable the billing/shipping details option and fill it accordingly.

Q: What is the reason if voucher number is not showing while creating invoice and how to resolved it?

If voucher number is not showing while creating invoice in BUSY it means voucher numbering is selected as not required so we need to check its configuration so please follow these steps to resolved it: Step 1: Take a backup of your data then Go to administration menu Step 2: Then click on configuration button Step 3: Then click on voucher series configuration Step 4: Then select the voucher such as sale,purchase etc Step 5: Then select the series name Step 6: Then click on voucher numbering button Step 7: Afterwards select the numbering type as manual or automatic as required and save the changes

Q: Can I have separate columns for CGST and SGST in my sales invoice? How can I do that?

Yes, you can have separate columns for CGST and SGST in your sales invoice in BUSY, you need to follow these steps : Step 1 : Go to administration then configuration click on voucher series configuration. Step 2 : Select voucher type as sales and voucher series now go to voucher configuration. Step 3 : Click on tab configure advances POS options then set sale type as item wise and click on save buton. Step 4: Then, you can add separate tax rates for CGST and SGST and the software will automatically generate separate columns for them in your sales invoice.

Find Solutions to Common Issues Related to configurations - voucher series configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Do I need to select the number of copies each time for continuous printing?

If you do not want to define the number of copies each time for sale invoice printing you can set it once from the voucher series configuration below are the steps to do it:-
Step1: Navigate to the Administration menu.
Step2: Then click on the configuration option.
Step3: Select the voucher series group option.
Step4: Click on the voucher type in which you want to set then click on the series optoin.
Step5: After that click on the voucher configuration tab and from the "Print sale invoice after saving" configure option define number of copies to be printed then it'll come automatically while printing.

What is the process to enable invoice document printing in BUSY?

For enable invoice document printing in BUSY after saving invoice it ask for printing please follow below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Configration 
 Step 3:- Voucher Series Configration 
 Step 4:- Sales, select series then go to Voucher Configration option 
 Step 5:- Enable Print sale invoice after saving option 
 After enable this option it ask for printing after saving.
 For enable some option in standard invoice doument printing please follow belo mention steps:-
 Step 1:- Administration Tab
 Step 2:- Configration
 Step 3:- Invoice Doument/Printing
 Step 4:- Standard select invoice type and enable options

How can i configure item wise markup feature in BUSY?

To configure the item wise markup feature, follow these steps:
Step 1: Go to administration section then click on configuration menu
Step 2: Choose features and option then select the inventory tab
Step 3: Select simple markup or compound mark in item wise markup type field then save the configuration.
Step 4: Go to administration menu and select configuration option.
Step 5: Choose the voucher series configuration option and select the required voucher type with its series.
Step 6: Now, click on voucher configuration button and in next window of voucher configuration mention Y on item wise markup option and then click on save button.

How do I set up automatic numbering for vouchers?

To set up automatic numbering for vouchers, you can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type of which you want to configure the bill number format, such as sale, purchase, etc. 
Step 3: Then, select the voucher series and click on Voucher Numbering.
Step 4: Choose the Numbering Type as Automatic. 
Step 5: After selecting Automatic set the prefix, suffix, and Starting No. as per your needs and click on OK to save the settings.
Note: Take backup of your data before making any changes.

Can I change the voucher numbering of delivery challan in BUSY?

Yes, you cam change the voucher numbering of delivery challan in BUSY.
Please follow the below steps to change voucher numbering :
1: Go to Administration menu
2: Configuration then click on voucher series configuration
3: Press enter on mat. issue to party(Delivary challan) and then select the series 
4: Click on voucher numbering tab
5: Here you can change starting number of a voucher , can suffix and prefix etc. and save it and if you want change exiting voucher then click on yes of renumber voucher window if not then click on no.
Make sure you have a latest backup of data.

How do I add round-off in BUSY invoices?

To add round off in invoices, you can enter round off in bill sundry of the invoice and auto round off option available in BUSY, follow these steps for configure auto round off:
Step 1: Go to Administration and then click on configuration.
Step 2: Click on Voucher series configuration and then select the required voucher.
Step 3: Choose series and click on voucher configuration.
Step 4: Enable Auto Round of final Amount option by specify Y and then click on configure.
Step 5: select the mode of round off and then specify the bill sundry for Upper and lower round off mode.

How can i configure voucher numbering format?

To configure vocuher numbering, follow below steps:
Step 1: Go to the Administration menu, click configuration
Step 2: Select voucher series configuration and voucher type in which you want to edit vocuher numbering format
Step 3: Select the desire series and click on voucher numbering button in right side
Step 4: Select voucher numbering type as Manual or Automatic or not required
Step 5: Set other configuration for renumbering frequency, Embed year, separator, starting numbering etc.
Step 6: Click on Ok button to save configuration
Step 7: You will be prompted an option for renumbering of previous vouchers. specify "yes" or "no" as per requirement

Generate invoice where billing party is in one state but shipping address is in another. What to do?

To generate an invoice where the billing party is in one state but the shipping address is in another, follow these steps: 
 Step 1: Go to the Administration menu. 
 Step 2: Click on Configuration and then select Voucher Series Configuration. 
 Step 3: Choose the voucher type and series in which you want to enable billing/shipping address. 
 Step 4: Enable the separate billing and shipping details option, then save it successfully. 
 Step 5: Open the voucher, and after entering the party name in the voucher, enable the billing/shipping details option and fill it accordingly.

What is the reason if voucher number is not showing while creating invoice and how to resolved it?

If voucher number is not showing while creating invoice in BUSY it means voucher numbering is selected as not required so we need to check its configuration so please follow these steps to resolved it:
Step 1: Take a backup of your data then Go to administration menu
Step 2: Then click on configuration button
Step 3: Then click on voucher series configuration
Step 4: Then select the voucher such as sale,purchase etc
Step 5: Then select the series name
Step 6: Then click on voucher numbering button
Step 7: Afterwards select the numbering type as manual or automatic as required and save the changes

Can I have separate columns for CGST and SGST in my sales invoice? How can I do that?

Yes, you can have separate columns for CGST and SGST in your sales invoice in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type as sales and voucher series now go to voucher configuration.
Step 3 : Click on tab configure advances POS options then set sale type as item wise and click on save buton.
Step 4:  Then, you can add separate tax rates for CGST and SGST and the software will automatically generate separate columns for them in your sales invoice.

Frequently AskedQuestions