Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

Do I need to select the number of copies each time for continuous printing?

If you do not want to define the number of copies each time for sale invoice printing you can set it once from the voucher series configuration below are the steps to do it:-
Step1: Navigate to the Administration menu.
Step2: Then click on the configuration option.
Step3: Select the voucher series group option.
Step4: Click on the voucher type in which you want to set then click on the series optoin.
Step5: After that click on the voucher configuration tab and from the "Print sale invoice after saving" configure option define number of copies to be printed then it'll come automatically while printing.

What is the process to enable invoice document printing in BUSY?

For enable invoice document printing in BUSY after saving invoice it ask for printing please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Voucher Series Configration
Step 4:- Sales, select series then go to Voucher Configration option
Step 5:- Enable Print sale invoice after saving option
After enable this option it ask for printing after saving.
For enable some option in standard invoice doument printing please follow belo mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Invoice Doument/Printing
Step 4:- Standard select invoice type and enable options

How can i configure item wise markup feature in BUSY?

To configure the item wise markup feature, follow these steps:
Step 1: Go to administration section then click on configuration menu
Step 2: Choose features and option then select the inventory tab
Step 3: Select simple markup or compound mark in item wise markup type field then save the configuration.
Step 4: Go to administration menu and select configuration option.
Step 5: Choose the voucher series configuration option and select the required voucher type with its series.
Step 6: Now, click on voucher configuration button and in next window of voucher configuration mention Y on item wise markup option and then click on save button.

How do I set up automatic numbering for vouchers?

To set up automatic numbering for vouchers, you can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type of which you want to configure the bill number format, such as sale, purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Numbering.
Step 4: Choose the Numbering Type as Automatic.
Step 5: After selecting Automatic set the prefix, suffix, and Starting No. as per your needs and click on OK to save the settings.
Note: Take backup of your data before making any changes.

Generate invoice where billing party is in one state but shipping address is in another. What to do?

To generate an invoice where the billing party is in one state but the shipping address is in another, follow these steps: 
Step 1: Go to the Administration menu.
Step 2: Click on Configuration and then select Voucher Series Configuration.
Step 3: Choose the voucher type and series in which you want to enable billing/shipping address.
Step 4: Enable the separate billing and shipping details option, then save it successfully.
Step 5: Open the voucher, and after entering the party name in the voucher, enable the billing/shipping details option and fill it accordingly.

What is the reason if voucher number is not showing while creating invoice and how to resolved it?

If voucher number is not showing while creating invoice in BUSY it means voucher numbering is selected as not required so we need to check its configuration so please follow these steps to resolved it:
Step 1: Take a backup of your data then Go to administration menu
Step 2: Then click on configuration button
Step 3: Then click on voucher series configuration
Step 4: Then select the voucher such as sale,purchase etc
Step 5: Then select the series name
Step 6: Then click on voucher numbering button
Step 7: Afterwards select the numbering type as manual or automatic as required and save the changes

Can I have separate columns for CGST and SGST in my sales invoice? How can I do that?

Yes, you can have separate columns for CGST and SGST in your sales invoice in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type as sales and voucher series now go to voucher configuration.
Step 3 : Click on tab configure advances POS options then set sale type as item wise and click on save buton.
Step 4: Then, you can add separate tax rates for CGST and SGST and the software will automatically generate separate columns for them in your sales invoice.

Why is the Vehicle Number not auto-populated when I enter Transporter Id in sales invoice in BUSY?

When the vehicle number is not auto-populated after entering the Transporter ID in a sales invoice in BUSY, follow these steps:
Step 1: Go to Administration menu and then click on Configuration.
Step 2: Select Voucher Series Configuration and on the right side,enable the Transport Window.
Step 3: Go to Transactions menu and add the voucher for which you have enabled the transportation window.
Step 4: Provide the Transporter ID and the vehicle number.
Step 5: After saving the voucher, if the user adds another voucher, the vehicle number will be automatically displayed when entering the Transporter ID.

Where can I find the settlement window to enter direct transactions for payments received for an invoice?

To find the settlement window to enter direct transactions for payments received for an invoice in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations
Step 2 : Click on voucher series configuration and select voucher type and voucher series
Step 3 : Go to voucher configuration and enable Settlement Details, and specify the settlement mode and create new account by press F3 key add new bank account.
Step 4 : During voucher entry, the Settlement window will pop up after saving the voucher. Settlement Details option can be used for Standard and POS.

I want to check the tax breakup for a particular invoice. How can I do that?

To check the tax breakup for a particular invoice in BUSY, you can follow these steps:
Step 1: Modify the specific invoice for which you want to check the tax breakup.
Step 2: view the invoice details, including the items or services sold, quantities, prices, and the total invoice amount.
Sep 3: Look for a section on the invoice that displays the tax details or tax summary bottom of the invoice
Step 4 : Double-check that the software has accurately calculated the taxes based on the tax rates and taxable values
Step 5: Save the invoice.
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