Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why am I not able to see the SGST and CGST column in the sale voucher?

Yes, you can have separate columns for CGST and SGST in your sales invoice in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type as sales and voucher series now go to voucher configuration.
Step 3 : Click on tab configure advances POS options then set sale type as item wise and click on save buton.
Step 4: Then, you can add separate tax rates for CGST and SGST and the software will automatically generate separate columns for them in your sales invoice.

Can I renumber invoices in BUSY if I made a mistake with the numbering sequence

When voucher numbering is Manual then can renumber it in the voucher.
Pls Follow the Below Steps :
Step 1: Transaction
Step 2: Select the required Voucher Type
Step 3: Modify
When Voucher Numbering is Automatic then Set it Manual, Correct the Voucher Number and again set it Automatic with renumber No Option.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Select the required Voucher type
Step 5: Voucher Numbering
Step 6: Numbering Type - Manual and save it
Step 7: Correct the voucher number then again set it automatic and renumber No
Note : Do this Process after Data Backup

Facing issues with settlement details not showing in the ledger, what should you do?

If settlement details are not showing in the account ledger, you need to check these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Configuration and click on Voucher Series Configuration.
Step 3: Select the voucher type such as Sales, Purchase, etc then select the Voucher Series.
Step 4: Click on Voucher Configuration and click on Configure button next to the Enable Settlement Details feature.
Step 5: Set Y on the option Post Settlement Data along with Party Data then save.
Step 6: Now, resave the existing vouchers and they will reflect in the ledger along with settlement details.

Why am I unable to see the tax percentage options when creating purchase/sales invoices?

To check the tax pecentage for a particular invoice in BUSY, you can follow these steps:
Step 1: Modify the specific invoice for which you want to check the tax breakup.
Step 2: view the invoice details, including the items or services sold, quantities, prices, and the total invoice amount.
Sep 3: Look for a section on the invoice that displays the tax details or tax summary bottom of the invoice
Step 4 : Double-check that the software has accurately calculated the taxes based on the tax rates and taxable values
Step 5: Save the invoice.

How do I configure voucher numbering to be yearly or renumbered in BUSY?

To configure voucher numbering with yearly renumbered frequency in BUSY, you can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type of that you want to enable voucher numbering for, such as sale, purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Numbering.
Step 4: Choose the Numbering Type as Automatic.
Step 5: Set Renumbering Frequency as yearly and cancset the prefix, suffix, and Starting No. as per your needs then save.
Note: Make sure to take latest backup before make any changes.

How can i create a bill to ship to sale invoice in BUSY?

You can create a bill to ship to sale invoice in BUSY through the option of billing shipping window by following below steps:
Step1: Go to Administration menu and then click on configuration option
Step2: Now click on voucher series configuration option and then select invoice and series
Step3: Then click on voucher configuration option and enable separate billing shipping detail option as Y and save the configuration by click on save button
Step4: Now you can create invoice and after party name billing shipping detail window will appear and here you are specify ship to details and save the invoice

Why is the PO number being shown as numeric instead of alphanumeric?

To enter PO number as optional field as alphanumeric in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher series configuration.
Step 3 : Enable vocuher optional field and you can enter both alphabetic and numeric PO numbers in BUSY by enabling the vocuher optional field and then mentioning the PO number in the field. It will be text will work as alphanumeric then click on save button.
Step 4 : Now go to transaction and add voucher

Can I change the voucher numbering of delivery challan in BUSY?

Yes, you cam change the voucher numbering of delivery challan in BUSY.
Please follow the below steps to change voucher numbering :
1: Go to Administration menu
2: Configuration then click on voucher series configuration
3: Press enter on mat. issue to party(Delivary challan) and then select the series
4: Click on voucher numbering tab
5: Here you can change starting number of a voucher , can suffix and prefix etc. and save it and if you want change exiting voucher then click on yes of renumber voucher window if not then click on no.
Make sure you have a latest backup of data.

How do I add round-off in BUSY invoices?

To add round off in invoices, you can enter round off in bill sundry of the invoice and auto round off option available in BUSY, follow these steps for configure auto round off:
Step 1: Go to Administration and then click on configuration.
Step 2: Click on Voucher series configuration and then select the required voucher.
Step 3: Choose series and click on voucher configuration.
Step 4: Enable Auto Round of final Amount option by specify Y and then click on configure.
Step 5: select the mode of round off and then specify the bill sundry for Upper and lower round off mode.

How can i configure voucher numbering format?

To configure vocuher numbering, follow below steps:
Step 1: Go to the Administration menu, click configuration
Step 2: Select voucher series configuration and voucher type in which you want to edit vocuher numbering format
Step 3: Select the desire series and click on voucher numbering button in right side
Step 4: Select voucher numbering type as Manual or Automatic or not required
Step 5: Set other configuration for renumbering frequency, Embed year, separator, starting numbering etc.
Step 6: Click on Ok button to save configuration
Step 7: You will be prompted an option for renumbering of previous vouchers. specify "yes" or "no" as per requirement
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