Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher series configuration

FAQs

Can I split posting a large number of vouchers across multiple systems?

 You can split voucher in BUSY.
To split voucher you need to follow some steps:
Step 1: Go to Administartion and then click on Configuration.
Step 2: Now click on Voucher series configuration and then click on voucher type that you want to split.
Step 3: Now click on series...

What settings do I need to change so discounts are calculated properly in invoices and reports?

 BUSY offers two methods to apply discounts . These are:
Item-wise Discount: This method allows you to apply a discount percentage or amount for each item in the voucher. You can use this method if you want to give different discounts for different items. To enable it follow these steps:...

When trying to print bills, I find that the IOM number does not appear even though it should. How can I fix this issue?

 When trying to print bills, I find that the IOM number does not appear, even though it should. How can I fix this issue?
To appear, IOM number your in bill from the BUSY. You need to check the below steps:
Step 1: In BUSY, it does not have any...

Configuring email settings to stop the auto sending of emails on invoice generation in BUSY and steps to disable the feature?

 In BUSY, if you want to disable the automatic sending of invoices to customers via email, you can typically configure this setting in the voucher series configuration for a particular voucher type. Follow these steps to disable the option to send an email after saving:
Step 1 : Launch the...

Why am I unable to see my invoice in party ledger ?where can i go to check?

 If you are unable to see your invoices in party's ledger you can check these things:
Step 1:Check If you use the settlement feature in your BUSY Software,you will need to go to the invoice and check which account the settlement has been tag in the settlement window.It will be...

I am unable to print my bill from the BUSY. It does not show my IOM number on the printed bill. How can I resolve this?

 To print your bill from the BUSY with the IOM number on the bill, You need to check the below steps:
Step 1: In BUSY, it does not have any specific number of IOMs.
Step 2: If you want to add a printed bill, you need to configure it in the optional field of the particular sales invoice voucher.
Step 3: To enable this option, go to Administration, then Configuration, then Voucher Series Configuration.
Step 4: After the Voucher Series configuration, select the sale option, go to the particular series, select the Voucher configuration, and enable the optional field for the IOM number.
Step 5: Specify the relevant information about the data filed and save the information and configuration settings.
Step 6: And then it will come automatically in your standard format.
or
If its design format is something you need to change in your designed advance format, you need to follow the below option:
1. To change the setting in the exiting advance format, you need to contact your local partner or dealer of BUSY because its chargeable setting is BUSY. If the local partner or dealer of BUSY is not able to do this,
2. Then we can do it while BUSY on a chargeable basis.

The voucher numbers in my BUSY are not in the format I want (e.g. /-). How can I customize and set the voucher number format?

 To set the voucher number for a particular voucher series, follow these steps.
Step 1. Go to Administration menu and then click on Configuration option.
Step 2. Now click on Voucher Series Configuration and choose the series under voucher type for which you want to set numbering.
Step 3. Click on Voucher Numbering and select the numbering type Automatic, Manual, or Not Required.
Step 4. For Automatic numbering, voucher numbers will be generated automatically when entering the vouchers.
Step 5. For Manual numbering, you can enter the voucher number manually when entering a voucher.
Step 6. For Not Required numbering, you can skip entering a voucher number.
Step 7. Choose the renumbering frequency from the options Daily, Monthly, or Yearly accordingly.
Step 8. Embed Date/Month/Year in the Voucher Number as needed.
Step 9. Specify the Date/Month/Year & Voucher Number Separator.
Step 10. Define the correct Prefix and suffix.
Step 11. Mention the Starting Number and Specify the Ending Number.
Step 12. Set a Warning message for when the specified number of vouchers is about to run out.
Step 13. Maintain Book Number and Specify the Book Size (fixed length of the numeric part).

Will changing special characters in existing invoice numbers impact the invoices already generated?

 To changing Invoice Numbering in BUSY, You can follow the given steps : 
Step 1. Go to Administration menu and then click on Configuration
Step 2. Select Voucher Series Configuration and select voucher series
Step 3. Click on Voucher Numbering and then select Voucher Numbering type, The options in the list are:
Step 4. Then select Voucher Numbering type, The options in the list are:
·Automatic
·Manual
·Not Required
Step 5. If you add Special character in numbering then at the time of saving numbering the given window will be appear:
Re-Numbering all voucher for the series
Step 6. click on NO if you don't wants to impact existing voucher numbering.
Important Note : Took the backup first before changing voucher numbering.
If you configure a voucher series for a voucher type for which there are existing vouchers, then the renumbering of vouchers can disturb the existing voucher numbering. Thus, you should avoid configuring the voucher series for existing vouchers.
If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

Restoring deleted vouchers and fixing voucher numbering?

 If any voucher is deleted and you want to fix the voucher numbering also, then follow the given steps
Step 1 Take the back up of BUSY software data
Step 2 Go on administration
Step 3 Click on configuration
Step 4 Click on Features options
Step 5 Click on general and check Audit trial, show user details in voucher master, User activity log must be enabled
Step 6 Go on display
Step 7 Click on checklist then user activity log
Step 8 Find here delete work in action column and check which voucher is deleted
Step 9 After find details re enter the same voucher
Step 10 To fixing the same voucher number go on administration
Step 11 Click on configuration
Step 12 Click on voucher series configuration
Step 13 Click on transaction type and select series
Step 14 Click on voucher numbering
Step 15 Select here numbering type MANUAL and enter the transaction and mention voucher number manually
Step 16 After enter transaction do this option automatic
Step 17 At time of doing voucher numbering automatic it will ask for renumber, select click there NO

How can I add some code with billing number in BUSY?

 To add some code with billing number in BUSY,it is possible through Voucher numbering. you can specify code manually during voucher entry in the field of voucher no.and if want automatic then you have to use Automatic voucher numbering feature and for this you can follow some steps: 
Step 1: Go to administration and then click on configuration.
Step 2: Now click on Voucher series configuration and then click on required Voucher Type and then click on voucher series.
Step 3: Now click on Voucher Numbering and then Select voucher numbering type as Automatic.
Step 4: Now select Voucher Numbering Frequency and select Year Embeded as per your requirement.
Step 5: Now you can enter you code in voucher numering in Prefix or Suffix Field.
and enable other Feature as per you requirement.
Step 6: Now click on OK Option then renumber vocher window will be prompt,you have to select the No Option to not disturb your prvious voucher if exist.
Step 7: Now select your voucher and it will show you voucher numbering automatically with specify code.

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