Frequently Asked Questions

To ensure sales invoices in BUSY correctly reflect ship-to addresses, need to follow below steps: 
 Step 1: you need to configure it, by Go to Administration, then Configuration, 
 Step 2: then Voucher Series Configuration. After that, select the sales voucher in that you need to select the series. 
 Step 3: After selecting series, click on the voucher configuration option, 
 Step 4: and then you will find the option of separate billing and shipping details as Y, to correctly reflect ship-to address in BUSY.

If you are not able to add quantity, unit, and price in BUSY anymore, and it is going directly to the amount column, you can follow these steps to resolve this issue:
Step 1: Go to Administration and click on Configuration.
Step 2: Select the Voucher Series Configuration and click on Sales.
Step 3: Choose your series, such as main, and click on Voucher Configuration.
Step 4: Disable the Skip Item Quantity/Unit/Price feature.
Note: If your item unit is NA, that can be the reason for skipping Quantity, Unit, and Price.

For configuring the barcode scan in BUSY, see the following step:
Step 1 Go to administration. Click on Configuration.
Step 2 Click on Voucher Series Configuration.
Step 3 Select the Voucher Series and click on Voucher Configuration.
Step 4 Enable Advance POS Data Entry
Step 5 Click on the Configure Advance POS Option.
Step 6 Enable the option to pick item names from the barcode.
Step 7 Enable the option. Pick parameters from the barcode.
Step 8 also sets priorities. 1 BCN and priorities 2 item
Step 9 Click on Save to save the configuration.

If a duplicate voucher is created in sales reports, follow these steps:
Step 1: If you are using manual voucher numbering, go to Administration, select Configuration, and click on Voucher Series Configuration.
Step 2: Click on Sales, select the series, then click on Voucher Numbering and set Don't Allow Duplicate Voucher Number.
Step 3: Make sure to enter transactions only once and avoid making multiple entries for the same sale.
Step 4: It is also important to regularly reconcile and review your sales records to identify and correct any duplicates.

In BUSY, there isn't an option to delete a column in an invoice. However, you can omit the Item Quantity, Unit, and Price columns by following these steps :
 Step 1: Go to Administration menu
 Step 2: Click on Configuration option
 Step 3: Then click on Voucher series configuration 
 Step 4: Then select vocuher and series and click on voucher configuration option
 Step 5: Then enable Skip Item Quantity/Unit/Price option as Y 
 Step 6: Then click on save button to save the configuration

It is not remmended to change the voucher number in case of automatic numbering 
If you still want to do this in BUSY please follow these steps:
Step 1: Take a backup of your data then Go to administration menu
Step 2: Then click on configuration button
Step 3: Then click on voucher series configuration
Step 4: Then select the voucher such as sale,purchase etc
Step 5: Then select the series name
Step 6: Then click on voucher numbering button
Step 7: Then select the numbering type as manual and save the changes

To create separate voucher series for sales and purchase in BUSY for the mobile app sync, please follow below steps : 
 Step 1 : Find administration menu .
 Step 2: select configuration option
 Step 3: then go to voucher configuration 
 Step 4: select voucher series configuration 
 Step 5: select specific voucher type and click on add button crete new series . 
 Step 6 : go to cloud sync configuration 
 Step 7: tag particular new series 
 Step 8: save the configuration

I want to check if discounts have been applied correctly The discount amount is not reflecting properly in the party ledger, please check following steps 
 Step 1: Check your voucher configuration settings.
 Step 2: Ensure that you have the necessary user permissions to apply discounts.
 Step 3: The availability of discounts might vary depending on the invoicing method you are using 
 Step 4: During Voucher Entry, Discount window will popup for each Item.
 For Voucher Level : Apply the Discount bill sundry in voucher.

To enter order number and order date in sales vouchers, you can use voucher optional field feature in BUSY. To configure it follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Voucher Series Configuration and choose Sales.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Mention the No of optional field as 2 and configure it with the field name as you want then save.
Now, when you enter the voucher can enter order no. and date in the optional field.

There are some tips to make navigation and workflow faster in BUSY
1: Using keyboard shortcuts instead of relying solely on the mouse. This can save time and make the process more efficient. moreover,
2: You can use POS Billing for dual voucher entry (Sales, Purchases, Sales Returns and Purchase Returns). Through this we can fix some field/column data (date, item price, MC name etc.) as per your requirement so that your mouse does not stop on unnecessary columns/fields.This can save time and make the process more efficient.