Frequently Asked
Questions

Q: How do I fill the voucher number automatically?

To fill the voucher number automatically in voucher, you need to follow these steps: Step 1: Go to administration menu then click on configuration sub menu. Step 2: Choose voucher series configuration then select the required voucher type like sales, purchase etc. Step 3: Select the series of voucher then click on voucher numbering tab which appear in right side of screen. Step 4: Select the numbering type as automatic and set renumbering frequency as required. Step 5: Configure the prefix, suffix and starting number as per the requirements then save.

Q: Is it possible to change the year on a bill/invoice number?

Yes, it is possible to change the bill/invoice number in BUSY by following below steps: Step 1: Take a latest backup of the data. Step 2: Then go to administration menu then select configuration option. Step 3: Then select voucher series configuration option and then select the relevant voucher type. Step 4: After selecting the relevant voucher type select series then click on voucher numbering option. Step 5: Now you can configure voucher numbering according to your need mannual or automatic then can select the year as suffix or prefix.

Q: How do I create a new Voucher series in BUSY?

To create a new voucher series in BUSY, follow the below steps: Step 1: Administration Step 2: Configuration Step 3: Voucher series configurations Step 4: Keep the cursor on the required voucher series. Step 5: Click to Add-new Step 6: Specify the series name. Step 7: Save Step 8: Configure the required settings in the voucher configuration screen. Step 9: Save. If you need assistance, you can contact us on our centralized 24*7 support helpline number, i.e., 8282828282 or 011-40964096. For email support, you can also ask your query by sending an email to support@busy.in.

Q: Why is the BUSY rounding off my bill value automatically?

The BUSY is rounding off the bill value automatically because the auto round off feature is enabled in the voucher configuration. If you want to disable it follow the below steps: Step 1: Go to administration menu then select configuration sub menu. Step 2: Select voucher series configuration then select the voucher type such as sales, purchase, etc as required. Step 3: Choose then voucher series then click on voucher configuration tab. Step 4: Here, on right side set N on auto round off final amount option then save.

Q: How can I add my bank account in settlement details?

To add your bank account in settlement details, you need to follow these steps: Step 1: Go to administration menu then select configuration sub menu. Step 2: Select voucher series configuration then select the voucher type and choose the voucher series as main or etc. Step 3: On right side click on voucher configuration tab and here click on configure button next to the enable settlement details option. Step 4: Tick on the available modes and specify your bank account as account name then enter the caption and save.

Q: How do I enter a sale in the settlement window?

You can enter a Sale in the settlement window by follow these steps: Step 1: Go to Administration. Step 2: Click on Configuration. Step 3: Go to voucher series configuration. Step 4: Select Sale invoice series Go to voucher configuration. Step 5: Enable Settlement Details yes. Step 6: Click on configure enable cash and Credit card1 mention account name define caption save. Step 7: Go to Transaction menu. Step 8: While saving voucher there will window appear of Amount Settlement Details. Step 9: Mention in cash or bank account click on OK and save.

Q: What options are available for billing and shipping details configuration?

If you want to configure for enter separate Billing / Shipping Address in sales order, you can follow these steps: Step 1: Go to Administration and click on configuration. Step 2: Choose the Voucher Series Configuration option and select the voucher type as Sales Order, Then, select the voucher series and click on Voucher Configuration. Step 3: You will see the "separate Billing/Shipping Details" feature. Set it to Y to enable it and save. Step 4: Now, when you generate sales order can mention Billing and shipping address separately.

Q: Can we send vouchers through BUSYBNS ?

We use the BUSYBNS option for sending invoices in PDF from BUSY through the BUSYBNS app. Yes, we can send it through BUSY. Step 1: Company Menu>Edit Company> Mention the Short Name. Step 2: Administration>Configurations>Voucher series Configuration. Step 3: Select required voucher type & series then click on voucher configuration option. Step 4: Enable the option ‘send notifications to BUSYBNS after saving’ & save it. Step 5: Download & Install the BUSYBNS app from Play store( Android) or App store (IOS). Step 6: When saving the voucher then select the BUSYBNS option.

Q: Could you provide step-by-step instructions for enabling Disallow Voucher Quantity and Disallow Voucher Amount Zero in Voucher Series Configurations for Sale Voucher Configurations?

Yes, BUSY can provide step-by-step instructions for enabling Disallow Voucher Quantity and Disallow Voucher Amount Zero in Voucher Series Configurations for Sale Voucher Configurations. Here are the steps: Step 1: Go to Administration and click on Configurations. Step 2: Select Voucher Series Configurations and choose the Sale voucher type and select voucher series then go to Voucher Configurations. Step 3: Click on zero value validation and tick on Disallow Voucher Quantity . Step 4: Tick on Disallow Voucher Amount Zero. Step 5: Click on Save to apply the changes.

Q: I am unable to see certain options like vehicle number in BUSY. Why are some options not visible?

If you wants to enable to mention vehicle number in BUSY,To enable it you can follow given steps: Step 1:Go to the Administration menu, Step 2:Click on Configuration, Step 3:Click Voucher series Configuration, Step 4:Click sales and select series, Step 5:Click voucher configuration,Here you can find an option is Input Transport Details,Specify Y,then save. Step 6:Now you can go and add transaction,while saving a voucher the transport window will appear,here you can enter vehicle number and other transport Details.

Find Solutions to Common Issues Related to configurations - voucher series configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I fill the voucher number automatically?

To fill the voucher number automatically in voucher, you need to follow these steps:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Choose voucher series configuration then select the required voucher type like sales, purchase etc.
Step 3: Select the series of voucher then click on voucher numbering tab which appear in right side of screen.
Step 4: Select the numbering type as automatic and set renumbering frequency as required.
Step 5: Configure the prefix, suffix and starting number as per the requirements then save.

Is it possible to change the year on a bill/invoice number?

Yes, it is possible to change the bill/invoice number in BUSY by following below steps:
Step 1: Take a latest backup of the data.
Step 2: Then go to administration menu then select configuration option.
Step 3: Then select voucher series configuration option and then select the relevant voucher type.
Step 4: After selecting the relevant voucher type select series then click on voucher numbering option.
Step 5: Now you can configure voucher numbering according to your need mannual or automatic then can select the year as suffix or prefix.

How do I create a new Voucher series in BUSY?

To create a new voucher series in BUSY, follow the below steps:
Step 1: Administration
Step 2: Configuration
Step 3: Voucher series configurations
Step 4: Keep the cursor on the required voucher series.
Step 5: Click to Add-new
Step 6: Specify the series name.
Step 7: Save
Step 8: Configure the required settings in the voucher configuration screen.
Step 9: Save.
If you need assistance, you can contact us on our centralized 24*7 support helpline number, i.e., 8282828282 or 011-40964096. 
For email support, you can also ask your query by sending an email to support@busy.in.

Why is the BUSY rounding off my bill value automatically?

The BUSY is rounding off the bill value automatically because the auto round off feature is enabled in the voucher configuration. If you want to disable it follow the below steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select the voucher type such as sales, purchase, etc as required.
Step 3: Choose then voucher series then click on voucher configuration tab.
Step 4: Here, on right side set N on auto round off final amount option then save.

How can I add my bank account in settlement details?

To add your bank account in settlement details, you need to follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select the voucher type and choose the voucher series as main or etc.
Step 3: On right side click on voucher configuration tab and here click on configure button next to the enable settlement details option.
Step 4: Tick on the available modes and specify your bank account as account name then enter the caption and save.

How do I enter a sale in the settlement window?

You can enter a Sale in the settlement window by follow these steps:
Step 1: Go to Administration.
Step 2: Click on Configuration.
Step 3: Go to voucher series configuration.
Step 4: Select Sale invoice series Go to voucher configuration.
Step 5: Enable Settlement Details yes.
Step 6: Click on configure enable cash and Credit card1 mention account name define caption save.
Step 7: Go to Transaction menu.
Step 8: While saving voucher there will window appear of Amount Settlement Details.
Step 9: Mention in cash or bank account click on OK and save.

What options are available for billing and shipping details configuration?

If you want to configure for enter separate Billing / Shipping Address in sales order, you can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type as Sales Order, Then, select the voucher series and click on Voucher Configuration.
Step 3: You will see the "separate Billing/Shipping Details" feature. Set it to Y to enable it and save.
Step 4: Now, when you generate sales order can mention Billing and shipping address separately.

Can we send vouchers through BUSYBNS ?

We use the BUSYBNS option for sending invoices in PDF from BUSY through the BUSYBNS app.
Yes, we can send it through BUSY.
Step 1: Company Menu>Edit Company> Mention the Short Name.
Step 2: Administration>Configurations>Voucher series Configuration.
Step 3: Select required voucher type & series then click on voucher configuration option.
Step 4: Enable the option ‘send notifications to BUSYBNS after saving’ & save it.
Step 5: Download & Install the BUSYBNS app from Play store( Android) or App store (IOS).
Step 6: When saving the voucher then select the BUSYBNS option.

Could you provide step-by-step instructions for enabling Disallow Voucher Quantity and Disallow Voucher Amount Zero in Voucher Series Configurations for Sale Voucher Configurations?

Yes, BUSY can provide step-by-step instructions for enabling Disallow Voucher Quantity and Disallow Voucher Amount Zero in Voucher Series Configurations for Sale Voucher Configurations. Here are the steps: 
Step 1: Go to Administration and click on Configurations.
Step 2: Select Voucher Series Configurations and choose the Sale voucher type and select voucher series then go to Voucher Configurations.
Step 3: Click on zero value validation and tick on Disallow Voucher Quantity .
Step 4: Tick on Disallow Voucher Amount Zero.
Step 5: Click on Save to apply the changes.

I am unable to see certain options like vehicle number in BUSY. Why are some options not visible?

If you wants to enable to mention vehicle number in BUSY,To enable it you can follow given steps: 
 Step 1:Go to the Administration menu, 
 Step 2:Click on Configuration, 
 Step 3:Click Voucher series Configuration, 
 Step 4:Click sales and select series, 
 Step 5:Click voucher configuration,Here you can find an option is Input Transport Details,Specify Y,then save. 
 Step 6:Now you can go and add transaction,while saving a voucher the transport window will appear,here you can enter vehicle number and other transport Details.

Frequently AskedQuestions