Frequently Asked Questions

To update the prefix and suffix in voucher numbering for sales invoice in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to administration section then click on configuration tab.
Step 3: Choose voucher series configuration and select sales voucher.
Step 4: Select series of sales voucher then click on voucher numbering tab.
Step 5: Select automatic in numbering type and update the prefix and suffix for voucher numbering.
Step 6: Select yes to save the numbering and Click on no for renumber voucher option.

To add optional fields in your invoices in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Voucher Series Configuration and choose the voucher type such Sales, Purchase, etc.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Mention the No of optional field as 1 and configure it with the field name as Pending Amount, then save.
Now, when you create invoice you need to manualy enter the amount in it, no feed automatically the pending amount.

If the cursor skipping the field at data entry in BUSY thats mean you have configures for advance POS. To resolve the issue, follow these steps:
Step 1: Go to administration menu and select configuration option.
Step 2: Choose the voucher series configuration option and select the required voucher type with its series.
Step 3: Now, Click on voucher configuration then seect configure advanced POS option.
Step 4: In body configuration, select variable in field type for those field in which you are facing the issue and save the configuration.

If the tax amount is not calculating properly in your sales invoice in BUSY ,Here are steps to help you resolve the problem:
 Step 1 : Ensure that you have configured the correct tax rates and tax codes for your products or services. 
 Step 2: Ensure that each item or service in your sales invoice is marked as taxable or non-taxable as appropriate.
 Step 3: Verify the price and quantity of each item in your invoice
 Step 4: Check the total amount of your invoice

If you want to create an E-Invoice for Sales Return, follow these steps:
 Step 1: After E-Invoice configuration, enable E-Invoice for Sales Return.To do this
 Step 2: Go to Administration, select Configuration, and click on Voucher Series Configuration.
 Step 3: Select the Voucher Type as Sales Return, then choose the series and enable E-Invoice. Press 'Y' for Input Transaction Details and generate the E-Invoice after saving.
 Step 4: Then enter the Sales Return voucher in the series You Enabled E-Invoice and Generate E-Invoice For Sales Return.

To enter item wise discount in BUSY :
Step 1: Go to Administration Menu
Step 2: Click on configuration Menu
Step 3: Then click on Voucher series configuration
Step 4: Then click on voucher and series and click on voucher configuration
Step 5: Enable item-wise discount option as Y and specify the discount structure then save the configuration
Step 6: While creating a voucher, you are specify item wise discount in the respective window 
Step 7: Afterward, you may also specify discount in bill sundry for whole voucher then save the voucher

To fix the issue of invoice numbers not sequencing properly, you can check the configuration of Voucher numbering
1. Go to Administration and then confguration 
2. Click in voucher series configuratin 
3. Select the voucher type and then select series 
4. Click on voucher numbering
5. Check the voucher numbering configuration that should be Automatic and then check other configuration if all is correct 
6. If all the configuration is correct then there is possibility that you add some voucher number manually so sequence is not show properly

I want to check if discounts have been applied correctly The discount amount is not reflecting properly in the party ledger, please check following steps 
 Step 1: Check your voucher configuration settings.
 Step 2: Ensure that you have the necessary user permissions to apply discounts.
 Step 3: The availability of discounts might vary depending on the invoicing method you are using 
 Step 4: During Voucher Entry, Discount window will popup for each Item.
 For Voucher Level : Apply the Discount bill sundry in voucher.

To send an invoice to the customer through Email follow the below steps : 
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select your required voucher type & series and click on Voucher Configuration.
Step 3: Select Y on Send E- Mail After Saving and click on Configure Tab.
Step 4: Select your printing format in “E-Mail Format 1”
Step 5: If you want a copy on your mail then select Y on BCC to Self and mention your mail id in Self E-Mail ID.

If you want to enter manual voucher numbers in BUSY, you need to follow these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and then select the voucher type of which voucher you want set manual voucher numbering such as Sales, Puchase, etc.
Step 3: Select the series and click on Voucher Numbering.
Step 4: Choose Numbering Type as Manual and set warning for duplicate and blank voucher numbers as the requirements.
Note: Take backup of your data before making any changes.