Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can i see only one group of parties during voucher entry in BUSY?

To see only one of parties during voucher entry in BUSY, you need to follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select the voucher type and choose the voucher series.
Step 3: On right side click on voucher configuration tab and at bottom set Y on filter value for party dropdown.
Step 4: Specify the group name then save. Now when you add voucher you will see only that group parties in dropdown.

How to change billing and shipping address for automatic billing in BUSY ?

To change the billing and shipping address in BUSY, follow these steps: 
Step 1: Go to the Administration menu and then click on Configuration.
Step 2: Select Voucher Series Configuration, then choose the voucher type and click on Voucher Configuration.
Step 3: Click on Separate Billing/Shipping Details.
Step 4: Open the voucher, place your cursor on the Party Name, and then press the Enter key. The billing and shipping window will appear, allowing you to change the address accordingly.

How can I enable the description option for items in BUSY Accounting Software?

To enable the description option for items in BUSY Accounting software, follow these steps 
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type of which you want to enable item description feature, such as sale, purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Specify-Y in item wise description feature and then click on configure button and select number of description as required in voucher.

How do I set up separate voucher series in BUSY?

If you want to Create Separate Voucher Series follow these steps:
Step 1: Go to Administration, select Configuration, and click on Voucher Series Configuration.
Step 2: Select the Voucher Type, then Click on Add New or enter your series name & save.
Step 3: If you want to create the same name series for multiple voucher types, click on the Multiple Series Creation option.
Step 4: Then select the voucher type, and on the right-hand side in specify the series/group name. Enter your series name and save.

I want to edit the invoice number. Is it possible?

Yes, it is possible to edit the invoice number in BUSY only in case of manual invoice number but if you are using automatic invoice number first you have to convert in manual invoice number 
For change invoice number from automatic to manual please follow these steps:
1. Go in Administration then Go in configuration
2. Then Go in voucher series configuration and select voucher type
3. Then select series and go in voucher numbering
4. Then choose numbering type manual and click on ok

How can I use the POS billing in BUSY?

To use POS billing in BUSY, you need to follow these steps:
Step 1: Open your company then go to administration menu and click on configuration sub menu.
Step 2: Select voucher series configuration and choose the voucher type such as sales, purchase, etc.
Step 3: Select the voucher series and click on voucher configuration then set Y on enable advanced pos data entry option at right side bottom.
Step 4: Click on configure advanced pos option button and configure it as per the requirements then save.

The invoice number prefix in BUSY currently shows which is causing issues. How can I modify the invoice number prefix correctly?

If the invoice number prefix in BUSY currently shows 00 which is causing issues,to mofigy the invoice number prefix correctly,follow these steps:
Step 1:Go to the Administration menu,
Step 2:Click on Configuration,
Step 3:Click voucher series configuration,
Step 4:Click on sales and select series,
Step 5:Click voucher numbering,here you can check what you are mention in prefix or padding characters,modify it according
to your requirement,save this configuration,
Step 6:Now you can go to the voucher and check it,issue will be resolve.

How can I enter different the shipping address location and billing address location during voucher entry in BUSY?

In BUSY, the bill address will the be the address mentioned in party master and for shipping, you need to enable the separate billing shipping feature by follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the required voucher type with series.
Step 3: Now, Click on voucher configuration tab then enable separate billing shipping feature and save it.
Step 4: Next, add the voucher and update shipping addressin billing and shipping window.

Why is the accounting software not allowing me to generate invoices with certain billing and shipping address combinations?

If you Want To Generate invoices with certain billing and shipping address combinations in BUSY Follow These Steps: 
1.Then Go to the Administration Select Configuration Then click on Voucher Series Configuration.
2.Then Select The Voucher Type & Click on the Series Then Click on Voucher Configuration.
3.Then Press Y on Seperate Billing/Shipping Details & save the Page.
4.Then Add Invoice in the Series You Enabled Billing/Shipping Details.
5.From This You able to Generate Invoices with Billing/Shipping Deatils.

How can I change my series from manual to automatic or vice versa without affecting my data?

To change your series voucher numbering from manual to automatic or vice versa without affecting your data in BUSY, follow these steps: 
Step 1 : Go to Administration and Select Configurations
Step 2 : Choose Voucher Series Configurations
Step 3 : Select the voucher type and series you want to edit
Step 4 : Click on Voucher Numbering
Step 5 : Select the desired numbering type (Manual or Automatic)
Step 6 : Save the changes with re numbering option as No.
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