Frequently Asked Questions

If showing account is not allowed in this voucher series error message while entering receipt and payment vouchers then might be you have apply master controls. To check and remove this follow the below steps:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select voucher series configuration then select receipt or payment and choose the voucher series.
Step 3: On right side click on masters controls button and check if any control applied, if found remove this and save then check.

If you want to enter Billing / Shipping Address of customer when recording transactions , you can follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type such as Sales, Purchase,etc, Then, select the voucher series and click on Voucher Configuration.
Step 3: You will see the "Seperate Billing/Shipping Detailsfeature. Set it to Y to enable it and save.
Step 4: Now, when you generate vouchers can mention Billing and shipping address seperately.

To fix the issue of voucher numbering not generating properly in BUSY you can follow given steps:
Step 1: Take a latest backup of the data.
Step 2: Go to administration menu and select configuration from it.
Step 3: In configuration option select voucher series configuration.
Step 4: Then select the relevant voucher type and series and then click on voucher numbering option.
Step 5: Now in voucher numbering window select the numbering frequency and configure according to need.
Step 6: While saving the configuration renumbering option should be no.

If you want to chage address deatils for invoice for a customer outside the home state in BUSY then follow these steps 
 step 1: first we need to enabled Billing and shipping deatils from voucher series configurations 
 step 2: then while creating invoice after selecting date , sales or purchase type and party, one window appeared called billing and shipping details you can set other address details for outside home state 
 step 3: then entered item details and save invoice .

You can mention item information in item description or in item additional field.
For enable Item description or item additional field follow these steps:
step 1: Go in administration then go in configuration 
step 2: Go in voucher series configuration select voucher type like sales
step 3: Select series and click on voucher configuration 
step 4: Enable item description or additional field with item as per your requirement
step 5: When you pass voucher you can mention item information in item description window or additional field with item.

We can apply discount at item level then the discount window get option in each item for entering the discount.
Pls follow the steps for Item Level :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher Series Configuration
Step 4: Then Select Voucher Type and Series
Step 5: Then Voucher Configuration
Step 6: Then enable the Item Wise Discount and save it.
Step 7:- During Voucher Entry, Discount window will popup in each Item.
For Voucher Level : The Discount you have to apply in the Bill sundry..

To change voucher number from automatic to manual in BUSY, follow the steps below:
Step 1: Take latest backup of your company
Step 2: After that open company and go to Administration menu then select Configuration submenu.
Step 3: Then select voucher series configuration option and then voucher type such as sale, purchase
Step 4: After that select series in which you want to change voucher numbering and then select voucher numbering option and change numbering type to manual
Step 6: Proceed with modifications and confirm by selecting OK.

When you billing and shipping state details are different then you need to maintain the billing and shipping details in the voucher.
Pls Follow the below steps for enabling the Billing and Shipping Details :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher Series Configuration
Step 4: Then select the required voucher type and series
Step 5: Click on voucher configuration
Step 6: Then enable the option of seperate billing/shipping details
Step 7: During voucher entry, the billing/shipping window will get open then mention the shipping details.

If automatic invoice number not showing in sequence you need to perform re numbering, you need to follow these steps :
Step 1: Take data backup from company menu backup data option 
Step 2 : Go to administration then configuration
Step 3 : Click on voucher series configuration then select voucher type and voucher series
Step 4 : Now go to voucher numbering and set type as automatic while save it ask re numbering click on yes and save button.
Make sure to take backup before this process.

In BUSY, there are three different type of voucher number format:
1.Automatic: When configured as automatic, voucher numbers are generated automatically at the time of entering the vouchers. You have the flexibility to set the suffix and prefix for voucher numbering according to your preferences.
2.Manual: If you configure voucher numbering in the manual mode, voucher numbers must be entered manually each time a voucher is created.
3.Not Required: Configuring voucher numbering as Not Required means you can create vouchers without the need to enter voucher numbers.