Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
When trying to print bills, I find that the IOM number does not appear even though it should. How can I fix this issue?
When trying to print bills, I find that the IOM number does not appear, even though it should. How can I fix this issue?
To appear, IOM number your in bill from the BUSY. You need to check the below steps:
Step 1: In BUSY, it does not have any...
Configuring email settings to stop the auto sending of emails on invoice generation in BUSY and steps to disable the feature?
In BUSY, if you want to disable the automatic sending of invoices to customers via email, you can typically configure this setting in the voucher series configuration for a particular voucher type. Follow these steps to disable the option to send an email after saving:
Step 1 : Launch the...
Why am I unable to see my invoice in party ledger ?where can i go to check?
If you are unable to see your invoices in party's ledger you can check these things:
Step 1:Check If you use the settlement feature in your BUSY Software,you will need to go to the invoice and check which account the settlement has been tag in the settlement window.It will be...
I am unable to print my bill from the BUSY. It does not show my IOM number on the printed bill. How can I resolve this?
To print your bill from the BUSY with the IOM number on the bill, You need to check the below steps:
Step 1: In BUSY, it does not have any specific number of IOMs.
Step 2: If you want to add a printed bill, you need to configure it in the optional field of the particular sales invoice voucher.
Step 3: To enable this option, go to Administration, then Configuration, then Voucher Series Configuration.
Step 4: After the Voucher Series configuration, select the sale option, go to the particular series, select the Voucher configuration, and enable the optional field for the IOM number.
Step 5: Specify the relevant information about the data filed and save the information and configuration settings.
Step 6: And then it will come automatically in your standard format.
or
If its design format is something you need to change in your designed advance format, you need to follow the below option:
1. To change the setting in the exiting advance format, you need to contact your local partner or dealer of BUSY because its chargeable setting is BUSY. If the local partner or dealer of BUSY is not able to do this,
2. Then we can do it while BUSY on a chargeable basis.
The voucher numbers in my BUSY are not in the format I want (e.g. /-). How can I customize and set the voucher number format?
To set the voucher number for a particular voucher series, follow these steps.
Step 1. Go to Administration menu and then click on Configuration option.
Step 2. Now click on Voucher Series Configuration and choose the series under voucher type for which you want to set numbering.
Step 3. Click on Voucher Numbering and select the numbering type Automatic, Manual, or Not Required.
Step 4. For Automatic numbering, voucher numbers will be generated automatically when entering the vouchers.
Step 5. For Manual numbering, you can enter the voucher number manually when entering a voucher.
Step 6. For Not Required numbering, you can skip entering a voucher number.
Step 7. Choose the renumbering frequency from the options Daily, Monthly, or Yearly accordingly.
Step 8. Embed Date/Month/Year in the Voucher Number as needed.
Step 9. Specify the Date/Month/Year & Voucher Number Separator.
Step 10. Define the correct Prefix and suffix.
Step 11. Mention the Starting Number and Specify the Ending Number.
Step 12. Set a Warning message for when the specified number of vouchers is about to run out.
Step 13. Maintain Book Number and Specify the Book Size (fixed length of the numeric part).
Will changing special characters in existing invoice numbers impact the invoices already generated?
To changing Invoice Numbering in BUSY, You can follow the given steps :
Step 1. Go to Administration menu and then click on Configuration
Step 2. Select Voucher Series Configuration and select voucher series
Step 3. Click on Voucher Numbering and then select Voucher Numbering type, The options in the list are:
Step 4. Then select Voucher Numbering type, The options in the list are:
·Automatic
·Manual
·Not Required
Step 5. If you add Special character in numbering then at the time of saving numbering the given window will be appear:
Re-Numbering all voucher for the series
Step 6. click on NO if you don't wants to impact existing voucher numbering.
Important Note : Took the backup first before changing voucher numbering.
If you configure a voucher series for a voucher type for which there are existing vouchers, then the renumbering of vouchers can disturb the existing voucher numbering. Thus, you should avoid configuring the voucher series for existing vouchers.
If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
Restoring deleted vouchers and fixing voucher numbering?
If any voucher is deleted and you want to fix the voucher numbering also, then follow the given steps
Step 1 Take the back up of BUSY software data
Step 2 Go on administration
Step 3 Click on configuration
Step 4 Click on Features options
Step 5 Click on general and check Audit trial, show user details in voucher master, User activity log must be enabled
Step 6 Go on display
Step 7 Click on checklist then user activity log
Step 8 Find here delete work in action column and check which voucher is deleted
Step 9 After find details re enter the same voucher
Step 10 To fixing the same voucher number go on administration
Step 11 Click on configuration
Step 12 Click on voucher series configuration
Step 13 Click on transaction type and select series
Step 14 Click on voucher numbering
Step 15 Select here numbering type MANUAL and enter the transaction and mention voucher number manually
Step 16 After enter transaction do this option automatic
Step 17 At time of doing voucher numbering automatic it will ask for renumber, select click there NO
How can I add some code with billing number in BUSY?
To add some code with billing number in BUSY,it is possible through Voucher numbering. you can specify code manually during voucher entry in the field of voucher no.and if want automatic then you have to use Automatic voucher numbering feature and for this you can follow some steps:
Step 1: Go to administration and then click on configuration.
Step 2: Now click on Voucher series configuration and then click on required Voucher Type and then click on voucher series.
Step 3: Now click on Voucher Numbering and then Select voucher numbering type as Automatic.
Step 4: Now select Voucher Numbering Frequency and select Year Embeded as per your requirement.
Step 5: Now you can enter you code in voucher numering in Prefix or Suffix Field.
and enable other Feature as per you requirement.
Step 6: Now click on OK Option then renumber vocher window will be prompt,you have to select the No Option to not disturb your prvious voucher if exist.
Step 7: Now select your voucher and it will show you voucher numbering automatically with specify code.
What is the process for creating voucher series in BUSY?
To create a voucher series in BUSY, you can follow these steps:
Step 1: Go to Administration Menu.
Step 2: Click on Configuration option
Step 3: Click on Voucher Series Configuration option
Step 4: On voucher series Configuration window choose the voucher which you want to create or configure voucher series.
Step 5: Example you want to create voucher series for sales.
Step 6: Select sales option and click on Add New option
Step 7: voucher Series window will open give the name for series.
Step 8: Again click on sales and then click on new created voucher series.
Step 9: once you click on new created voucher series will get option to configure Voucher Numbering, Voucher Configuration, optional Fields printing masters controls
Step 10: click on Voucher Numbering for configure voucher numbering.
Step 11: Select Numbering Type Automatic, Manual, Not Required,
Step 12: Select Auto Numbering Info Renumbering Frequency, prefix suffix starting no. and click on OK.
Step 13: Click on Voucher configuration window you can select required option like item-wise description, Item-wise discount, separate billing/shipping details, auto round off. print sales invoice after saving, generate e-way bill, e-invoice after saving.
Step 14: Click on Save.
How can i configure optional field for transaction and also for printing?
To add voucher optional field in BUSY, follow these steps:
Step 1: Go again to administration section then click on configuration option.
Step 2: Choose the voucher series configuration then select the required voucher type like sales, purchase, sales return etc.
Step 3: After select the voucher type , choose its series and click on voucher configuration option appear in right side of screen.
Step 4: Specify number in No. of optional fields then click on configure tab and specify the field name, type, maintain data base field and save the configuration.
To print the optional field on print in standard format , follow these steps:
Step 1: Go again to administration section then click on configuration option.
Step 2: Select the invoice document printing then choose standard format.
Step 3: Now, select the required format and click on optional fields/transport details printing.
Step 4: Tick on optional fields required for printing and save the configuration.
Note- To configure optional fields in advance format, you can contact your local channel partner or in customer support helpline at 8282828282. Format designing and modification is a chargeable process.
