Frequently Asked Questions

To enable optional fields for sale invoice in a new company in BUSY follow below steps:
Step1: Go to Administration menu and click on configuration submenu.
Step2: Then click on voucher series configuration and select sale invoice and series then click on voucher configuration
Step3: Specify number of optional field as required then click on configure box
Step4: After that mention field name and select text in the type section and press on save option to save the configuration.

To enable the optional field for the vouchers then you need to follow the below steps.
Step 1: Click on Administration and sub menu configuration
Step 2: Then voucher series configuration and choose the sale and series
Step 3: Then voucher configuration after that enter the required number of optional fields.click on configure tab, here mention the field name,type should be text to enter the either text or numeric value and enable the master database option if required. 

If you are unable to enter short narration in the credit note, then might be the option is disabled. To enable this follow these steps:
Step 1: Open your company then go to administration menu and click on configuration sub menu.
Step 2: Select voucher series configuration then select the credit note voucher and choose series as main or etc.
Step 3: After that click on voucher configuration then set N on skip short narration option and save.

To maintain different series for desktop and mobile app you can follow the steps 
 Step 1. Go to administration click 
 Step 2. Configuration Click 
 Step 3. Go to voucher series configuration click 
 Step 4. Select relevant voucher click 
 Step 5. Then In right side click on add new 
 Step 6. Create another series for mobile app 
 Step 7. Then In Mobile app user you need to tag series.

Yes, you can change the voucher number format from automatic to manual
To change the format from automatic to manual follow the below mentioned steps: 
Step 1: Press CTRL + F and select and then select Voucher Series Configuration
Step 2: Select the voucher type and then select Series
Step 3: Click on Voucher Numberning 
Step 4: Select Manual and click on Save or Press F2
Note: We recommend to take Backup before change the formate of Voucher numbering

Yes, you can configure the item description in purchase order by follow these steps:
Step 1: Go to administration section then click on configuration option.
Step 2: Choose voucher series configuration then select the purchase order voucher type.
Step 3: Select the series of voucher then click on voucher configuration tab which appear in right side for screen.
Step 4: Enable item wise description then configure it by specify the number of line required for description and save it.

UPI data is showing in Bank Ledger and Cash is showing in cash ledger.
UPI refer to that amount which we receive in our bank account.
Cash refer to cash in hand received from customer.
you need check report by follow these steps:
Step 1: Go to Display.
Step 2: Click on Account Summary.
Step 3: Select Settlement Summary.
Step 4: Series wise or user wise as per your requirement select.
Step 5: Specify voucher type and voucher series then date range Select.

If wants to change delivery details then BUSY have option Bill to ship to. Please follow below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Configration 
 Step 3:- Voucher Series Configration 
 Step 4:- Select series and then click on Voucher Configration
 Step 5:- Enable Separate Billing/Shipping Details option 
 After enable this option you are able to change delivery address at the time of billing which is not mention in party master.

If facing an issue with invoice or voucher numbering in BUSY, follow these steps: 
Step 1 : Go to Administration and Select Configurations 
Step 2 : Choose Voucher Series Configurations 
Step 3 : Select the voucher type and series you want to edit 
Step 4 :  Click on Voucher Numbering 
Step 5 : Select the desired numbering type (Manual or Automatic) 
Step 6 : Save the changes with re numbering option as No.

You can use settlement feature to settle invoice amount during voucher entry in BUSY. To disable it follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Voucher Series Configuration and select the voucher type such as Sales, Purchase, etc.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Here, you can disable the feature of Settlement Details and save changes.
Note: Take backup of your data before making any changes.