Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
Why is my invoice printing in two copies instead of one original copy?
If you Want to print invoice only original copy:-
1.Go to the Administration Select Configuration Then click on Voucher Series Configuration.
2.Then Select Voucher Type Then Series i.e If want To set In sales Invoice Click on sales then Select Series.
3.Then Click on Voucher Configuration Then Click on Configuration in Print Sales Invoice After Saving.
4.Then Press 'N' On Specify Default No. of Copies. Then Save The Configuration & Page.
How can I allocate cash and bank transactions in the same voucher number?
To allocate cash and bank transactions in the same voucher number, you need to follow these steps :
Step 1 : Go to administration then configuration
Step 2 : Click on voucher series configuration then select voucher type and voucher series
Step 3 : Then go to voucher configuration and enable settlement details and configure cash and bank.
Step 4 : Now go to transaction under same voucher number in settlement details define both cash and bank amount
How can I enable optional fields for sale invoice in a new company?
To enable optional fields for sale invoice in a new company in BUSY follow below steps:
Step1: Go to Administration menu and click on configuration submenu.
Step2: Then click on voucher series configuration and select sale invoice and series then click on voucher configuration
Step3: Specify number of optional field as required then click on configure box
Step4: After that mention field name and select text in the type section and press on save option to save the configuration.
From where can I enable the optional field for the sales voucher?
To enable the optional field for the vouchers then you need to follow the below steps.
Step 1: Click on Administration and sub menu configuration
Step 2: Then voucher series configuration and choose the sale and series
Step 3: Then voucher configuration after that enter the required number of optional fields.click on configure tab, here mention the field name,type should be text to enter the either text or numeric value and enable the master database option if required.
Why am i unable to enter short narration in the credit note?
If you are unable to enter short narration in the credit note, then might be the option is disabled. To enable this follow these steps:
Step 1: Open your company then go to administration menu and click on configuration sub menu.
Step 2: Select voucher series configuration then select the credit note voucher and choose series as main or etc.
Step 3: After that click on voucher configuration then set N on skip short narration option and save.
How to Maintain separate invoice series for desktop and mobile in BUSY?
To maintain different series for desktop and mobile app you can follow the steps
Step 1. Go to administration click
Step 2. Configuration Click
Step 3. Go to voucher series configuration click
Step 4. Select relevant voucher click
Step 5. Then In right side click on add new
Step 6. Create another series for mobile app
Step 7. Then In Mobile app user you need to tag series.
Can I change the voucher number format from automatic numbering to manual?
Yes, you can change the voucher number format from automatic to manual
To change the format from automatic to manual follow the below mentioned steps:
Step 1: Press CTRL + F and select and then select Voucher Series Configuration
Step 2: Select the voucher type and then select Series
Step 3: Click on Voucher Numberning
Step 4: Select Manual and click on Save or Press F2
Note: We recommend to take Backup before change the formate of Voucher numbering
What is the correct way to change delivery details in an invoice if party master does not contain it?
If wants to change delivery details then BUSY have option Bill to ship to. Please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Voucher Series Configration
Step 4:- Select series and then click on Voucher Configration
Step 5:- Enable Separate Billing/Shipping Details option
After enable this option you are able to change delivery address at the time of billing which is not mention in party master.
What should I do if there is an issue with invoice or voucher numbering in the software?
If facing an issue with invoice or voucher numbering in BUSY, follow these steps:
Step 1 : Go to Administration and Select Configurations
Step 2 : Choose Voucher Series Configurations
Step 3 : Select the voucher type and series you want to edit
Step 4 : Click on Voucher Numbering
Step 5 : Select the desired numbering type (Manual or Automatic)
Step 6 : Save the changes with re numbering option as No.
I want to stop settlement vouchers from being generated in BUSY. How can I do this?
You can use settlement feature to settle invoice amount during voucher entry in BUSY. To disable it follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Voucher Series Configuration and select the voucher type such as Sales, Purchase, etc.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Here, you can disable the feature of Settlement Details and save changes.
Note: Take backup of your data before making any changes.