Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

How can I disable the item additional field in voucher series configuration?

If you want to disable item additional field in voucher series configuration please follow these steps:
Step 1: Take a backup of your data then Go to administration menu then click on configuration submenu
Step 2: After that click on voucher series configuration and select the voucher such as sale,purchase etc
Step 3: Select the series and then click on voucher configuration
Step 4: Then select additional field with item option as N to disable it and save the changes

How can I change the invoice number manually in BUSY?

To configure the voucher numbering as manual in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to Administration and click on configuration.
Step 3: Choose the Voucher Series Configuration option and select the voucher type of which you want to change voucher numbering, such as sale, purchase, etc.
Step 4: Then, select the voucher series and click on Voucher Numbering.
Step 5: Choose the Numbering Type as manual then save the configuration.

How can i specify settlement detail for sale invoice?

To specify settlement detail for sale invoice follow below steps:
Step1: Go to Administration menu and click on configuration submenu
Step2: Then click on voucher series configuration and select sale invoice and series and select voucher configuration option
Step3: Now enable settlement detail option as Y shown in the right side of the screen and click on configure box
Step4: here you are specify account and payment mode name in the caption field and press ok then save the configuration

When creating a sales invoice in BUSY, why is the "Bill to Ship to" window enabled by default? How can I remove this to only have a single "Ship to Party" address?

If you have only single "ship to party" address, So can disable "Bill to ship to" window by following below steps: 
Step 1: Go in administration.
Step 2: Select configuration.
Step 3: Click on voucher series configuration.
Step 4: Select desired series in which you want to disable the option of "BIll to Ship to".
Step 5: Click on voucher configuration.
Step 6: Disable the option of seperate Billing/Shipping.

I am unable to find the option to enter the destination state and PIN code while generating an e-way bill. Where can I enter these details?

To find the destination state and PIN code while generating an e-way bill . you have entered pincode and station name in transportation window .for enable transportation window follow these step: 
step 1: Go to adminstration menu
Step 2: click on configuration Option
Step 3: then click on voucher series configuration.
Step 4: then click on Sales voucher and then select series and then click on voucher configuration.
Step 5: then enable input transportation details.

What is the difference between variable, semi-variable, and fixed settings in the Advanced POS Data Entry configuration?

In BUSY Advanced POS Data Entry configuration, variable settings in this case the cursor will go on that column and you can mention field on your own, semi-variable settings in this case the cursor will not go on that column but you can manually put cursor on that field on your own, and fixed settings in this case cursor will not go and also you cannot change the field it will show in red color.

Is there any option to merge same items, if mentioned multiple times while voucher entry.

In retail counters, while picking an item, one item can be mentioned multiple times for that we have a feature to consolidate all the similar items. 
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select your required voucher type & series and click on Voucher Configuration.
Step 3 : Click on Configure advance POS option tab.
Step 4 : Enable “consolidate item while saving” option.
Step 5: This will merge all similar item’s quantities.

I want to check if discounts have been applied correctly. What should I do?

I want to check if discounts have been applied correctly, please check following steps 
Step 1: Check your voucher configuration settings.
Step 2: Ensure that you have the necessary user permissions to apply discounts.
Step 3: The availability of discounts might vary depending on the invoicing method you are using
Step 4: During Voucher Entry, Discount window will popup for each Item.
For Voucher Level : Apply the Discount bill sundry in voucher.

Why is my invoice printing in two copies instead of one original copy?

If you Want to print invoice only original copy:- 
1.Go to the Administration Select Configuration Then click on Voucher Series Configuration.
2.Then Select Voucher Type Then Series i.e If want To set In sales Invoice Click on sales then Select Series.
3.Then Click on Voucher Configuration Then Click on Configuration in Print Sales Invoice After Saving.
4.Then Press 'N' On Specify Default No. of Copies. Then Save The Configuration & Page.

How can I allocate cash and bank transactions in the same voucher number?

To allocate cash and bank transactions in the same voucher number, you need to follow these steps :
Step 1 : Go to administration then configuration
Step 2 : Click on voucher series configuration then select voucher type and voucher series
Step 3 : Then go to voucher configuration and enable settlement details and configure cash and bank.
Step 4 : Now go to transaction under same voucher number in settlement details define both cash and bank amount
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