Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

How can I enable invoice printing after saving the invoice?

To enable invoice printing after saving the invoice in BUSY by follow these steps:
Step 1: Go to Administration menu and then submenu configuration
Step 2: After that select Voucher series configuration
Step 3: Now select the voucher type such as sale purchase or journal and then select the voucher series
Step 4: Then go to voucher configuration and enable print invoice after saving
Step 5: then click on save button to save the changes.

How can I enable item wise description in BUSY?

To enable item wise description in BUSY, follow below steps:
Step 1: Go to Administration menu and then submenu configuration after that select Voucher series configuration option
Step 2: Now select the voucher type such as sales, purchase, etc and select voucher series
Step 3: Then go to voucher configuration option and then enable item wise description and click on configure tab.
Step 4: Specify the number of lines for item description and save it

How can i create multiple voucher series in BUSY?

If you want to create the series for the multiple vouchers in single command please follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Then click on voucher series configuration
Step 3: After that click on multiple series creation
Step 4: Then tick the voucher type for which you want to create a new series then specify the series name and then click on ok to create the series

Voucher management and renewal of BUSY license?

To manage vouchers in BUSY, please follow the given steps
Step 1 Go on administration
Step 2 Click on configuration
Step 3 Click on voucher series configuration
Step 4 Select here voucher type and select series
Step 5 Click on voucher configuration, from here you can manage or configure voucher settings
To the renewal of BUSY software licence you can contact to your BUSY partner or contact to our customer support helpline

What are the different invoice series in BUSY I need to enable e-invoicing for? I want to make sure it works for all invoice types.

To create different invoice series in BUSY for enabling e-invoicing, follow these steps.
Step 1. Go to Administration and click on Configuration.
Step 2. Select Voucher Series Configuration.
Step 3. Choose the voucher type as sale and then click on Add New Series.
Step 4. Now, mention the series name and save it.
Step 5. Now add a voucher and select the series in which you want to generate it.

What are the different invoice series available in BUSY and how do I select the right one for my business?

To create different invoice series in BUSY for enabling e-invoicing, follow these steps.
Step 1. Go to Administration and click on Configuration.
Step 2. Select Voucher Series Configuration.
Step 3. Choose the voucher type as sale and then click on Add New Series.
Step 4. Now, mention the series name and save it.
Step 5. Now add a voucher and select the series in which you want to generate it.

How can I add a bill to the list when the item quantity unit price amount fields are not working?

From Voucher Series Configuration, We can customize it if not required such field which are Quantity, Unit, Price during voucher entry.
Please Follow the Below Steps :
Step 1: Go to Administration menu
Step 2: And select Configuration tab
Step 3: After then Voucher Series Configuration option
Step 4: And then Select required voucher type and Series
Step 5: Choose Voucher Series option
Step 6: And then Enable option skip quantity, Unit and Price.

Why I am getting print one copy of invoice document though I am trying to print two copies ?

If you are unable to print two copies of invoice document for 
each party then you have to follow the steps
1 go to administration menu and click on configuration
2 click on voucher series configuration and select voucher type
3 select the series and click on voucher configuration
4 goto print sale invoice after saving option and click on configure
5 remove number of copies from 1 to 2 and disable freeze Invoice Format

I am unable to print the item description on the invoice summary. How can I resolve this?

To print item-wise descriptions in the Invoice Summary, you can try the following steps:
Step 1: Go to the Administration menu and select Voucher Series Configuration.
Step 2: Select the Voucher type as sales, then choose the series and click on Voucher Configuration.
Step 3: Enable item-wise description and enter the description while entering items in sales transactions; it will appear on the printout after saving the voucher in standard format.

I'm unable to open the voucher configuration window in BUSY. What should I do?

If you are unable to open the voucher configuration there could be the many reasons of this you need to check:
Step 1: Make sure you are logged in with main user
Step 2: If not logged in with main user then logged in with main user
Step 3: Then give appropriate rights to that user who is unable to open voucher series configuration
Step 4: After giving rights relogin company with subuser and check
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