Frequently Asked Questions

To add more than two lines of item description in sales invoice, you can follow the below steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the sales voucher then select its series.
Step 3: Now, Click on voucher configuration tab then enable item wise description and click on configure tab.
Step 4: Specify the number of lines for item description and save it.

If you are unable to add short narration in journal voucher, follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Choose voucher series configuration then select journal voucher.
Step 3: Select series of journal voucher then click on voucher configuration tab appear on right side of screen and Set N to skip short narration.
Step 4: Now, save the configuration then create the journal voucher and add short narration.

Yes, we recommend to take backup before cancelling a bill to retain the bill 
but there is option available to check the cancle bills 
 To check the cancel bills follow the below mentioned steps:
Step 1: Go to Display and then Check list 
Step 2: Click on Voucher Numbering Reports
Step 3: Click on Cancel Voucher No, and then select voucher type and then series then can check the all cancelled vouchers

If you dont want to generate the voucher with the zero value then you have to set the validation.
Pls follow the below steps.
Step 1: Click on Administration and then configuration
Step 2: Then voucher series configuration and select the required voucher type and series 
Step 3: Then voucher configuration and enable the option of zero value validation
Step 4: Click on configure tab and tick the disallow zero voucher amount then save it.

To manage discount while making a voucher, follow these steps:
Step 1: Go to administration then configuration.
Step 2: Click on voucher series configuration and select voucher type as needed and select voucher series in which want to enable dicount.
Step 3: Now go to voucher configuration and enable item wise discount and save.
Step 4: Now in transaction apply discount item wise.
Step 5: And if need at voucher level, apply discount in bill sundry.

For use billing shipping feature follow these steps : 
step 1: Go in administration then go in configuration 
step 2: Go in voucher series configuration and select voucher type
step 3: Select series and click on voucher configuration 
step 4: Enable separate billing shipping feature and save configuration 
step 5: When you add voucher after party name you will get billing shipping window in this window you can mention shipping detail .

to maintain item wise narration then follow these steps 
1. go to the configuration under administration menu 
2. open voucher series configuration 
3. then select voucher type and series 
4. click on voucher configuration tab
5. then enabled item wise description option 
6. mentioned number of description lines
7. save the configuration 
8. after that open invoice and select item description window will be appeared, there you can entered information and save voucher.

In voucher numbering prefix refers to the value or format which you want to mention in your voucher number at starting point. Suffix refers to the value or format which you want to mention in your voucher number at ending point. Starting number refers to the value or number from where you want to start your voucher number.
Note: Take latest backup before making any changes in the voucher numbering. 

To enable e-way bill option from voucher sereis configuration in BUSY :
Step 1: Go to Administration menu 
Step 2: Click on configuration 
Step 3: Then click on vopucher series configuration and select voucher 
Step 3: Then click on Voucher configuration option 
Step 4: enable generate e-way bill after saving as Y then save the configuration 
Note: Currently, there is no provision for creating e-way bill transaction in BUSY mobile app

To disable transport details window during voucher entry in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Voucher Series Configuration then select the voucher type such as Sales, Purchase, etc.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Here, you can disable the Input Transport Details feature and save changes.
Note: Take backup of your data before making any changes.