Frequently Asked Questions

To create different invoice series in BUSY for enabling e-invoicing, follow these steps.
 Step 1. Go to Administration and click on Configuration.
 Step 2. Select Voucher Series Configuration.
 Step 3. Choose the voucher type as sale and then click on Add New Series.
 Step 4. Now, mention the series name and save it. 
 Step 5. Now add a voucher and select the series in which you want to generate it.

From Voucher Series Configuration, We can customize it if not required such field which are Quantity, Unit, Price during voucher entry.
Please Follow the Below Steps :
Step 1: Go to Administration menu 
Step 2: And select Configuration tab 
Step 3: After then Voucher Series Configuration option
Step 4: And then Select required voucher type and Series 
Step 5: Choose Voucher Series option 
Step 6: And then Enable option skip quantity, Unit and Price.

If you are unable to print two copies of invoice document for 
each party then you have to follow the steps 
1 go to administration menu and click on configuration
2 click on voucher series configuration and select voucher type
3 select the series and click on voucher configuration
4 goto print sale invoice after saving option and click on configure
5 remove number of copies from 1 to 2 and disable freeze Invoice Format

To print item-wise descriptions in the Invoice Summary, you can try the following steps:
 Step 1: Go to the Administration menu and select Voucher Series Configuration.
 Step 2: Select the Voucher type as sales, then choose the series and click on Voucher Configuration.
 Step 3: Enable item-wise description and enter the description while entering items in sales transactions; it will appear on the printout after saving the voucher in standard format.

If you are unable to open the voucher configuration there could be the many reasons of this you need to check:
Step 1: Make sure you are logged in with main user
Step 2: If not logged in with main user then logged in with main user
Step 3: Then give appropriate rights to that user who is unable to open voucher series configuration
Step 4: After giving rights relogin company with subuser and check

To add more than two lines of item description in sales invoice, you can follow the below steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the sales voucher then select its series.
Step 3: Now, Click on voucher configuration tab then enable item wise description and click on configure tab.
Step 4: Specify the number of lines for item description and save it.

If you are unable to add short narration in journal voucher, follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Choose voucher series configuration then select journal voucher.
Step 3: Select series of journal voucher then click on voucher configuration tab appear on right side of screen and Set N to skip short narration.
Step 4: Now, save the configuration then create the journal voucher and add short narration.

In voucher numbering prefix refers to the value or format which you want to mention in your voucher number at starting point. Suffix refers to the value or format which you want to mention in your voucher number at ending point. Starting number refers to the value or number from where you want to start your voucher number.
Note: Take latest backup before making any changes in the voucher numbering. 

To enable e-way bill option from voucher sereis configuration in BUSY :
Step 1: Go to Administration menu 
Step 2: Click on configuration 
Step 3: Then click on vopucher series configuration and select voucher 
Step 3: Then click on Voucher configuration option 
Step 4: enable generate e-way bill after saving as Y then save the configuration 
Note: Currently, there is no provision for creating e-way bill transaction in BUSY mobile app

To disable transport details window during voucher entry in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Select Voucher Series Configuration then select the voucher type such as Sales, Purchase, etc.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Here, you can disable the Input Transport Details feature and save changes.
Note: Take backup of your data before making any changes.