Frequently Asked
Questions

Q: How do I back up data or migrate data from old software?

To back up or migrate data from old software in BUSY, you can follow these steps: Step 1. Open the old software and export the data in a compatible format, such as CSV or Excel. Step 2. In BUSY, select "Data Import/Export." Step 3. Choose the option to import data from the old software. Step 4. Select the file containing the exported data and map the fields to the corresponding fields in BUSY. Step 5. Review the data mapping and make any necessary adjustments. Step 6. Start the data import process and wait for it to complete. Step 7. Once the import is finished, verify that the data has been successfully migrated to BUSY.

Q: Can I export e-invoice audit reports from BUSY to Excel/PDF?

You can export e invoice audit report to excel or pdf format by following these steps Step 1 Go to transactions Step 2 Select GST misc. utilities option Step 3 Then E way bill & e invoice management and select e invoice audit report Step 4 Select date range and open the report Step 5 Then on top of report select export and select format as excel and export on selected path in local drive or you can change the path Step 6 And to export in pdf,select on print and select from BUSY or as it is from grid Step 7 Select export and then format as pdf and export on selected path

Q: Troubleshooting steps for failed BUSY exports?

To troubleshoot failed exports in BUSY, you can try the following steps: 1. Check your internet connection to ensure it is stable and working properly. 2. Verify that you have the necessary permissions and entitlements to export data. 3. Make sure you are using the latest version of BUSY. 4. Check if there are any error messages or notifications related to the export process. 5. Restart your computer and try exporting again. 6. If exporting to a specific file format, ensure that you have the required software or application installed on your computer. 7. Double-check the settings and configurations for the export process. 8. If the issue persists, contact BUSY customer support for further assistance.

Q: Best practices for error-free exporting from BUSY?

Some best practices for error-free exporting from BUSY include: 1. Double-checking the export settings and configurations before exporting. 2. Ensuring that the data being exported is accurate and up-to-date. 3. Verifying that the file format selected for export is compatible with the intended use. 4. Checking for any error messages or warnings during the export process and addressing them promptly. 5. Testing the exported file to ensure that it contains all the necessary information and is formatted correctly. 6. Keeping track of any troubleshooting steps taken in case issues arise in the future. 7. Regularly updating BUSY software to the latest version to benefit from bug fixes and improvements related to exporting.

Q: I am trying to import transactions from Excel but keep getting an error message. How can I resolve this?

To correct error when import data from excel , you can follow the below steps: Step 1:Check the fields mention in format created for import voucher is matched the data mention in excel sheet Step 2: Column mention in field and in excel column name should match Step 3: Masters should be created in BUSY already which are mentioned in excel sheet Step 4: Excel sheet path, sheet number , starting row and ending row number should be correct After correcting them you can import vouchers. Note:Importing large fresh data in BUSY from excel,it may be chargeable basis

Q: Why am I unable to import excel last year's data into the new version of BUSY?

You can export import data through Excel, we need to configure the excel format as per the BUSY then we can import it from data export import option under administration menu. Pls Follow the Below Steps for Excel : Step 1: Click on Administration Step 2: Then Data Export Import Step 3: Then Import Vouchers from Excel Step 4: Select the required Voucher Type Step 5: Create Format Step 6: Configure Format of data field as per excel column Step 7: Specify the Excel data sheet & Import it. Also can contact to the channel partner and will be done on chargeable basis.

Q: Can I export reports data to Excel or other files?

You can export data or report in excel or pdf by following these steps Step 1 Go to dispaly Step 2 Go to relevant report you want to export like sale register and open the report Step 3 Then on top of report select export and select format as excel and export on selected path in local drive or you can change the path Step 4 And to export in pdf,select on print and select from BUSY or as it is from grid Step 5 Select export and then format as pdf and export on selected path And from BUSY you can generate report in csv,html,xml etc. by following same steps

Q: How do I configure the import voucher format in BUSY?

To configure the import voucher format in BUSY, you need to follow these steps: Step 1: Go to the Administration tab and click on the Data Export Import. Step 2: Choose the Import Vouchers from Excel option then click on add voucher option and select the type of voucher that you want to import, such as sales , purchase etc Step 3: After selecting the voucher type, click on the configure button and create a format for the voucher. Step 4: Then, map the fields in BUSY with the columns in Excel. You can select the fields from the drop-down list and match them with the Excel columns.

Q: I am having trouble imporitng invoice data to BUSY from Excel.What should I do?

If you are facing the issue while importing the data from excel to BUSY then check the below steps. Step 1: Make sure that you have properly configured the excel format as per the BUSY. Step 2: Ensure that in BUSY you have mention the correct excel column in the required voucher type format. Step 3: The system date format should be to properly importing the data. Step 4: Mention the voucher number column in excel so that the voucher get import accordingly. Step 5: If still same issue coming then can shift the data in new excel sheet then try to import it.

Q: I'm getting an error when exporting reports. How can I resolve this?

If you are getting error while exporting report to excel then you should follow the steps 1 make sure you have installed BUSY in BUSYwin folder 2 If there is showing cant export require 97 or higher of miscrosoft office then close BUSY and go to control panel then click on program and feature option and then select the microsoft office and right click on it then click on repair then wait for the process untill its finish later then restart computer and open BUSY and try again 3 if still the issue persist then install microsoft office 2019 if you are using windows 11

Find Solutions to Common Issues Related to data-conversion - voucher import export

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I back up data or migrate data from old software?

To back up or migrate data from old software in BUSY, you can follow these steps:
Step 1. Open the old software and export the data in a compatible format, such as CSV or Excel.
Step 2. In BUSY, select "Data Import/Export."
Step 3. Choose the option to import data from the old software.
Step 4. Select the file containing the exported data and map the fields to the corresponding fields in BUSY.
Step 5. Review the data mapping and make any necessary adjustments.
Step 6. Start the data import process and wait for it to complete.
Step 7. Once the import is finished, verify that the data has been successfully migrated to BUSY.

Can I export e-invoice audit reports from BUSY to Excel/PDF?

You can export e invoice audit report to excel or pdf format by following these steps
Step 1 Go to transactions
Step 2 Select GST misc. utilities option
Step 3 Then E way bill & e invoice management and select e invoice audit report
Step 4 Select date range and open the report
Step 5 Then on top of report select export and select format as excel and export on selected path in local drive or you can change the path
Step 6 And to export in pdf,select on print and select from BUSY or as it is from grid
Step 7 Select export and then format as pdf and export on selected path

Troubleshooting steps for failed BUSY exports?

To troubleshoot failed exports in BUSY, you can try the following steps:
1. Check your internet connection to ensure it is stable and working properly.
2. Verify that you have the necessary permissions and entitlements to export data.
3. Make sure you are using the latest version of BUSY.
4. Check if there are any error messages or notifications related to the export process.
5. Restart your computer and try exporting again.
6. If exporting to a specific file format, ensure that you have the required software or application installed on your computer.
7. Double-check the settings and configurations for the export process.
8. If the issue persists, contact BUSY customer support for further assistance.

Best practices for error-free exporting from BUSY?

Some best practices for error-free exporting from BUSY include:
1. Double-checking the export settings and configurations before exporting.
2. Ensuring that the data being exported is accurate and up-to-date.
3. Verifying that the file format selected for export is compatible with the intended use.
4. Checking for any error messages or warnings during the export process and addressing them promptly.
5. Testing the exported file to ensure that it contains all the necessary information and is formatted correctly.
6. Keeping track of any troubleshooting steps taken in case issues arise in the future.
7. Regularly updating BUSY software to the latest version to benefit from bug fixes and improvements related to exporting.

I am trying to import transactions from Excel but keep getting an error message. How can I resolve this?

To correct error when import data from excel , you can follow the below steps: 
 Step 1:Check the fields mention in format created for import voucher is matched the data mention in excel sheet 
 Step 2: Column mention in field and in excel column name should match 
 Step 3: Masters should be created in BUSY already which are mentioned in excel sheet 
 Step 4: Excel sheet path, sheet number , starting row and ending row number should be correct 
 After correcting them you can import vouchers.
 Note:Importing large fresh data in BUSY from excel,it may be chargeable basis

Why am I unable to import excel last year's data into the new version of BUSY?

You can export import data through Excel, we need to configure the excel format as per the BUSY then we can import it from data export import option under administration menu.
 Pls Follow the Below Steps for Excel :
 Step 1: Click on Administration
 Step 2: Then Data Export Import
 Step 3: Then Import Vouchers from Excel
 Step 4: Select the required Voucher Type 
 Step 5: Create Format 
 Step 6: Configure Format of data field as per excel column
 Step 7: Specify the Excel data sheet & Import it.
 Also can contact to the channel partner and will be done on chargeable basis.

Can I export reports data to Excel or other files?

You can export data or report in excel or pdf by following these steps
Step 1 Go to dispaly
Step 2 Go to relevant report you want to export like sale register and open the report
Step 3 Then on top of report select export and select format as excel and export on selected path in local drive or you can change the path
Step 4 And to export in pdf,select on print and select from BUSY or as it is from grid
Step 5 Select export and then format as pdf and export on selected path
And from BUSY you can generate report in csv,html,xml etc. by following same steps

How do I configure the import voucher format in BUSY?

To configure the import voucher format in BUSY, you need to follow these steps:
Step 1: Go to the Administration tab and click on the Data Export Import.
Step 2: Choose the Import Vouchers from Excel option then click on add voucher option and select the type of voucher that you want to import, such as sales , purchase etc
Step 3: After selecting the voucher type, click on the configure button and create a format for the voucher. 
Step 4: Then, map the fields in BUSY with the columns in Excel. You can select the fields from the drop-down list and match them with the Excel columns.

I am having trouble imporitng invoice data to BUSY from Excel.What should I do?

If you are facing the issue while importing the data from excel to BUSY then check the below steps.
 Step 1: Make sure that you have properly configured the excel format as per the BUSY.
 Step 2: Ensure that in BUSY you have mention the correct excel column in the required voucher type format.
 Step 3: The system date format should be to properly importing the data.
 Step 4: Mention the voucher number column in excel so that the voucher get import accordingly.
 Step 5: If still same issue coming then can shift the data in new excel sheet then try to import it.

I'm getting an error when exporting reports. How can I resolve this?

If you are getting error while exporting report to excel then you should follow the steps 
1 make sure you have installed BUSY in BUSYwin folder 
2 If there is showing cant export require 97 or higher of miscrosoft office then 
close BUSY and go to control panel then click on program and feature option and then 
select the microsoft office and right click on it then click on repair then wait for the process 
untill its finish later then restart computer and open BUSY and try again
3 if still the issue persist then install microsoft office 2019 if you are using windows 11

Frequently AskedQuestions