Frequently Asked Questions

Solutions to common issues related to Data Conversion — Voucher Import Export.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The Excel exports from BUSY are not formatting properly. The columns seem misaligned. How can I fix this? 

if the formatting is not shown correctly after exporting the report
If you experience any formatting-related problems, check the Excel version; BUSY will suggest Office 365.Install Office 365 on your computer.

Is there an option to export data to third party business intelligence or data visualization tools? 

From BUSY you can you export the data in various formats such as Excel, PDF, Google Sheet, CSV, etc. There is no specific option to export for any particular tool.

How do I change or update billing details like billing period, method etc? 

TO update billing details, you can follow these steps :
Step 1 : Click on administration
Step 2 : Data export import
Step 3 : Update import voucher from excel in bulk modification

How can I export TDS/TCS deduction details from BUSY for government filing? 

To export report of tds/tcs deduction details:
Step 1 : CLick on display
Step 2 : Open tds/tcs deductions details you want to export
Step 3 : Export it in pdf or excel

Export data from BUSY and recommended formats. 

To export data from BUSY , you can use the Quick Excel utility to export the data into Excel format. This is the recommended format for exporting data from BUSY.

I'm getting an error while importing the General Voucher from Excel. It says "Invalid Account Name". What could be causing this? 

The "Invalid Account Name" error when importing General Voucher from Excel can be caused by an incorrect account name or an account that does not exist in the software.

I am not able to overwrite an existing voucher voucher, while importing from excel how to resolve this? 

If you are not able to overwrite the existing voucher while importing from excel then make sure to tick on the modify existing voucher option while importing in BUSY.

Where can I find videos on using Excel to import or export vouhcer or master in BUSY? 

To find video for using excel to import or excel voucher or master in BUSY, please refer to our YouTube video or contact the BUSY help desk at 8282828282.

I imported some data into BUSY but it does not look right. What could have gone wrong? 

If the imported data seems to be incorrect then cross verify the data configured in excel sheet and the excel column configure in BUSY with related field for data.

What is the maximum data size that can be exported from BUSY to Excel/CSV files? 

There is no specific maximum data size limit for exporting files in excel/csv from BUSY but time taken to export depends upon size of report and entries in it
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