Frequently Asked Questions

Yes, you can automate data backup in BUSY installing BUSY Agent app in your system.
 Here are the steps below to update your BUSY in latest release:
 Step 1: Open your existing BUSY.
 Step 2: Then in Company menu click on check BUSY update option.
 Step 3: Then click on download updates option.
 Step 4: You will get two setup for update i.e. Product Update and Statutory update.
 Step 5: Install both setups one by one in the same drive in which your existing BUSY installed.
 Then your BUSY release will be updated.

You are facing issue while restoring backup in BUSY due to these possible reasons:
1. The folder you have selected for restoring backup doesn't contains the proper backup files.
2. Might be the backup files belongs to sql database and you are restoring in access database or visa versa.
3. You are restoring the same company with overwrite yes and the company is already opened so you can not restore it.
4. You are restoring the same company with overwrite yes option and the username and password you have entered doesn't have the rights to do so.

Before making any changes in configuration of BUSY, we recommend to take backup of your data to avoid data loss. To take backup follow these steps:
Step 1: Open BUSY and select Backup Data option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.

To take backup of single financial year in BUSY then follow these steps:
Step 1: Open BUSY Software and go to company menu
Step 2: Then click on backup data option and then select particular company and specify user name and password if required
Step 3: Now specify path where you want to take backup by browsing there and then select target financial year as per your requirement 
Step 4: Then click on Ok and it will take few minutes to take backup and after completing the process a confirmation message will appear on the screen.

You are facing issue while restoring backup in BUSY due to these possible reasons:
1. The folder you have selected for restoring backup doesn't contains the proper backup files.
2. Might be the backup files belongs to sql database and you are restoring in access database or visa versa.
3. You are restoring the same company with overwrite yes and the company is already opened so you can not restore it.
4. You are restoring the same company with overwrite yes option and the username and password you have entered doesn't have the rights to do so.

There are steps you can take to potentially recover your lost data. Here's what you can do:
 Step 1 : Open the BUSY on your computer.
 Step 2 :In the BUSY software, look for the option to restore data.This is usually found in the Company menu often labeled as Restore Data .
 Step 3 : In the restore data window, you have two options
 :Option 1: Copy and Paste the Path (Folder Location) If you know the exact path to the folder where your backup files are stored, simply copy the path.

To take the complete backup of all financial year in BUSY you need to follow the 
 steps 
 Step1 Open BUSY click on backup data and select the company 
 Step2 fill the username and password and select the backup path 
 need to ensure that the backup path you select is exist or got the permission 
 Step3 you can also create a new folder for backup and then set the path of it 
 Step4 after selecting backup path select financial year as all FY and click on ok

If you have a pendrive, please provide its path,so that you can take a backup on This way, after formatting the system, you can restore the backup by connecting the pendrive.
 If you wants to take backup before format your system,you can follow given steps:
 Step 1:Open the BUSY Software,
 Step 2:In the list,you can see the option is Backup Data,click on it.
 Step 3:Select Company,and please provide the pendrive path to take the backup.
 Step 4:Then,Click ok to take backup,the backup will be successfully done.
 Now you can format your system.

To take a backup of data before updating HSN codes in BUSY, you can follow these steps:
 Step 1: Open the BUSY.
 Step 2: Go to backup data option and then select the company for which you want to take backup.
 Step 3: Then specify the path for backup and make sure to select the all F.Y.
 Step 4: Then click on ok button to start the backup process.
 By following these steps, you will be able to take a backup of your data before updating HSN codes in BUSY.

When unable to take backup in the BUSY 21 version, Pls Follow the Below Steps :
 Step 1: Make sure that the backup folder should have everyone rights.
 Step 2: If still issue presists, Then change the backup folder path and check
 Step 3: If still issue presists, Then after backup do the reindex database from Houskeeping Menu.
 When we take the BUSY backup then two files will get create of your database either access and sql database. To put it in zip ,we need to manually zip the backup folder.