Frequently Asked Questions

Steps should I follow to take a backup, update the software version , please follow :
 Backup Data: To take backup of your data from BUSYfollow these steps:
 Step 1: Open BUSYand select Backup Data option from Company tab.
 Step 2: choose the company that you want to backup.
Step...

Find out the steps to take backup in BUSY data 
 Step 1: Open BUSY and select Backup Data option from Company tab.
 Step 2: Choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save...

Yes, it is recommended to take backup of your data before making any changes in BUSY for taking backup below are the steps to follow:-
Step 1: Open the BUSY and click on the backup data option under the company menu.
Step 2: Then select the company in which want...

To take backup or restore data of companies in BUSY follow these steps
 Step 1 Open BUSY and then in main menu/home page options will be displayed
 Step 2 Select the option Backup data and then comapanies will be loaded in list
Step 3 Select then company for which you...

To troubleshoot data discrepancies after migrating or restoring backups in BUSY, you can follow these steps:
 1. Check the backup file: Ensure that the backup file you are restoring is not corrupted and is compatible with the version of BUSY you are using.
2. Restore the backup: Use the appropriate...

If the auditor is a BUSY user then send the Data backup files on the email. And If not an BUSY user then provide him a excel filles of data reports on the email.
Please follow the below process of export data and Take a backup of data. 
To backup...

The frequency of the backup of the BUSY depends on the user’s preference and settings. However, it is recommended to backup the data regularly to avoid any data loss or corruption due to unforeseen circumstances. There are different ways to backup the data in BUSY, such as:
Step 1:Using the Backup option in the software, which allows the user to take a backup of the current year or all years data in a specified location. The user can also schedule the backup at a certain time interval using the Auto Backup option.
Step 2: Using the BUSY Agent utility, which automatically does scheduled background activities such as automatic data backup and cloudsync. The user can download the BUSY Agent utility from the official website of BUSY and install it on their system. The user can then configure the BUSY Agent utility to backup the data to a local folder or a Google Drive account.
The data recovery process in BUSY depends on the type and extent of data corruption.
Further if you have a recent backup then you can restore in BUSY else you can concern in BUSY customer support helpline or reach to your channel partner.

To restore the old data backup in BUSY, you can follow these steps:
Method 1: If your ACCESS or SQL data is in a .rar or .zip file.
Step 1: Open BUSY or go to the Company menu.
Step 2: Select the 'Restore data' option.
Step 3: Specify the path of your backup data in 'Path for Restoration.'
Step 4: Click OK, and the restore process will start.
Step 5: A data overwrite window will appear. Simply click on NO if you don't want to overwrite.
Step 6: Data will be restored successfully.
Method 2: If your ACCESS data is in db. files in COMP000x.
Step 1: Check the data path, create a COMP000x folder, and paste all db. files in the COMP000x folder.
Step 2: Specify the COMP000x folder where your data is running.
Method 3: If your data is SQL database.
Step 1: Open your SQL Server Management Studio.
Step 2: In SQL Server Management Studio Object Explorer, connect to an instance of SQL Server Database Engine, and then select to expand that instance view in SSMS.
Step 3: Right-click Databases and select Attach.
Step 4: In the Attach Databases dialog box, to specify the database to be attached, select Add

As there is two method to transfer your existing data to a new computer system:
Method 1: Through backup and restore the data
Step 1: Open BUSY and select the option of backup data.
Step 2: Then specify the folder where you want to take the backup.
Step 3: Then select the financial year.
Step 4: Save the backup then install BUSY in new system.
Step 5: Then open BUSY and click on restore data.
Step 6: Specify the folder of backup and save the data.
Method 2: Through Copy the data folder and set it in data directory.
Step 1: Open your BUSY.
Step 2: Then select the open of set directory.
Step 3: A data directory will be define there,e.g C:\BUSYWin\DATA
Step 4: Then go in local drive and check the folder of BUSYwin and under it select data folder.
Step 5: Then you will found a folder like, COMP0001 then copy that complete folder.
Step 6: Then go in another system and pate the data in desired drive.
Step 7: Install the BUSY set up.
Step 8: Then open BUSY and go in set data directory option.
Step 9: Define the folder path location.
Step 10: Select ok and check through open company.

In BUSY situations, you have a multi-layer of backups. 
1. Manual Backup 
2. BUSY agent auto-local drive/Google Drive backup 
3. Backup when you close the company. 
Follow the steps to take a manual backup. 
Step 1: Company 
Step 2: Backup data 
Step 3: Select the company to take backups and specify the user name and password. 
Step 4: Specify the path for the backup. 
Step 5: Ok 
Follow the steps to configure BUSY Agent's auto-backup. 
Step 1: Install the BUSY agent exe for the BUSY installed folder. Step 2: Configure the BUSY agent. 
Step 3: Configure auto-backup to Google Drive and local drives, if required. 
Step 4: Specify the timing for the backup. 
Step 5: Add BUSY Agent to Startup 
Step 6: Then the BUSY agent starts to perform the auto backup. 
Follow the steps to configure backup while closing the company. 
Step 1: Administration 
Step 2: Configuration 
Step 3: Backup Configuration 
Step 4: Specify the backup folder path [day-wise]. 
Step 5: Enable the setting "Prompt backup at the time of closing the company." 
Step 6: Enable the setting "Enforce backup at the time of closing the company."