Frequently Asked Questions

To create a copy of a company in BUSY need to take a backup and restore the backup in the same folder . Please Follow the Below Steps :
Step 1: Open BUSY and go to the Company Menu.
Step 2: From the Company menu click on submenu Backup Data
Step 3: In the populated window Company name list will be shown. 
Step 4: Now you can Select the company for data backup
Step 5: And then you have to Mention the User and Password of the same company in the given field  space.
Step 6: And specify the backup folder path in the given space . You can browse the folder path of use copy paste the folder path. 
Step 7: After selecting backup location, now you can select financial year according to your requirement. Either all year of a single year..
Step 8: And then click on the Okay button and start the process. 
Restore Data :
Step 1: Company Menu
Step 2: Restore Data
Step 3: Specify the backup folder path
Step 4: Restore it with Overwrite No option.

To create a folder for today's date to save a backup of your company data in BUSY Accounting software, you can follow these steps: 
 Step 1: Open BUSY Accounting software.
 Step 2: Go to the 'Backup' option from the main menu.
 Step 3:  Click on the 'Browse' button to select the location where you want to save the backup.
 Step 4:  In the 'Backup Path' window, type the folder name of which name you want create with date eg. if you take the backup on desktop then select the desktop location C:\Users\lenovo\Desktop & then type \ after the desktop in file path & then we have to enter the name of the folder along with today's date like : C:\Users\lenovo\Desktop\BUSY Backup 12.2.24 and press ok to proceed 
 Step 5: Then BUSY will ask you that you have to create this folder because folder is not exist then click on Ok button to create a folder. 
 Step 6: And save the backup in the newly created folder.

Here is the steps for transfer dfata to another system:
 Step 1: Open BUSY Software
 Step 2: Go to Company Menu
 Step 3: If you want to take backup of particular company then, Click on Backup Data 
 Step 4: Select company and mention login user name and password
 Step 5: Specify Path from which you would like to create a backup of the company.
 Step 6: Select ALL financial year then click on start button, it will take few seconds to take backup 
 Note : If you want to take backup of all data then follow the given steps: 
 Step 7: Open BUSY software 
 Step 8: Click on Set Data Directory and check the Data Path
 Step 9: Go to the same location then Copy Data folder and then Paste in Pendrive 
 Step 10: Plug the same pendrive into another system.
 Step 11: Copy the data folder from the pendrive.
 Step 12: Paste the copied data folder into the directory mentioned in BUSY.

In BUSY, you have a multi-layer of backups. 
1. Manual Backup
2. BUSY agent auto-local drive/Google Drive backup
3. Backup when you close the company.
Follow the steps to take a manual backup.
Step 1: Company
Step 2: Backup data
Step 3: Select the company to take backups and specify the user name and password.
Step 4: Specify the path for the backup.
Step 5: Ok
Follow the steps to configure BUSY agent auto backup.
Step 1: Install the BUSY agent exe for the BUSY installed folder. Step 2: Configure the BUSY agent. 
Step 3: Configure auto-backup to Google Drive and local drives, if required. 
Step 4: Specify the timing for the backup.
Step 5: Add BUSY Agent to Startup
Step 6: Then the BUSY agent starts to perform the auto backup.
Follow the steps to configure backup while closing the company.
Step 1: Administration
Step 2: Configuration
Step 3: Backup Configuration 
Step 4: Specify the backup folder path [Day-wise]
Step 5: Enable the setting "Prompt backup at the time of closing the company"
Step 6: Enable the settings " Enforce backup at the time of closing the company"

To protect your BUSY data from loss or damage, you can follow these steps:
Step 1: Install and update an antivirus software on your system that can scan and remove any suspicious or malicious activities that might harm your data.
Step 2: Set the permissions for your drives and data folder so that only you or authorized users can access, modify, or delete them. You can use the Windows security settings or a third-party software to do this.
Step 3: In BUSY, create a strong username and password for your data that is hard to guess or crack. Do not share your Super or Admin credentials with anyone else. If you have multiple users working on the same data, create sub-users and assign them limited rights according to their roles and responsibilities.
Step 4: Backup your data regularly, either manually or automatically, to a safe location such as a hard disk, a pen drive,etc. You can use the "BUSY Agent" application, which allows you to store your backup files on Google Drive as well.

To protect your BUSY data from loss or damage, you can follow these steps:
Step 1: Install and update an antivirus software on your system that can scan and remove any suspicious or malicious activities that might harm your data.
Step 2: Set the permissions for your drives and data folder so that only you or authorized users can access, modify, or delete them. You can use the Windows security settings or a third-party software to do this.
Step 3: In BUSY, create a strong username and password for your data that is hard to guess or crack. Do not share your Super or Admin credentials with anyone else. If you have multiple users working on the same data, create sub-users and assign them limited rights according to their roles and responsibilities.
Step 4: Backup your data regularly, either manually or automatically, to a safe location such as a hard disk, a pen drive,etc. You can use the "BUSY Agent" application, which allows you to store your backup files on Google Drive as well.

To take a backup in BUSY before updating the release, follow these step-by-step instructions: 
 Step 1: Open BUSY. 
 Step 2: Go to the 'Company' menu. 
 Step 3: Select the 'Backup/Restore' option. 
 Step 4: Click on 'Backup' to create a backup of your company data. 
 Step 5: Choose the location where you want to save the backup file. It's a good idea to save it in a safe and easily accessible location. 
 Step 6: Click 'OK' to start the backup process. BUSY will create a copy of your data to ensure it's safe. 
 Step 7: Optionally, you can also take a backup from BUSY's agent. To do this, click on 'Backup Now' and choose either a local drive or Google Drive, depending on your preference. 
 Step 8: Once the backup is completed, you can proceed with updating the release of BUSY. 
 Following these steps will help you safeguard your data by taking a backup before updating the software release.

In BUSY, there are multiple options available for backing up data, which are listed below
Manual Backup: Users have the flexibility to take backups as per their needs.
Enforce Backup: When shutting down the BUSY, users are prompted to take a backup in their preferred folders. The software enforces this backup step, ensuring that users cannot close the company without taking a backup.
Backup on Close: Users are given the option to take a backup when closing the BUSY. However, this backup is optional, and users can choose to skip the backup operation if they don't want to create a backup at that moment.
BUSY Agent Backup: This is an automatic backup utility that users can install externally. It can perform backup operations automatically up to three times at specified intervals. One significant advantage of the BUSY Agent is that it can store backup files either on the user's PC or on Google Drive. In addition to backup functionality, BUSY offers other features such as Donagle Server, Cloud Sync (Incremental), and more.

To ensure data security and avoid corruption in BUSY, it is recommended to follow these best practices:
 1. Regularly take backups of your data to prevent loss in case of corruption or system failure.
 2. Keep your software up to date with the latest version and patches provided by BUSY.
 3. Use reliable antivirus software to protect your system from viruses and malware that can potentially impact the software.
 4. Implement strong access controls and user permissions to restrict unauthorized access to sensitive data.
 5. Avoid making direct changes to the database or system files without proper knowledge or guidance.
 6. Follow proper data entry and validation procedures to minimize errors and inconsistencies.
 7. Regularly monitor and review your data for any anomalies or discrepancies.
 8. If you encounter any issues or suspect data corruption, contact BUSY's customer support for assistance.
 By following these measures, you can enhance data security and reduce the risk of data corruption in BUSY.

If your backup didn’t contain the expected data. There could be several reasons for this, such as:
 1. The backup was interrupted or corrupted due to power failure, network issues, virus attacks, or other factors.
 2. The backup settings were not configured properly, such as selecting the wrong company, folder, to backup.
 3. The backup file was overwritten or deleted by mistake or by another program.
 To ensure complete backups, you can try the following steps:
 Step 1: Use the BUSY Agent utility to schedule automatic backups of your data at regular intervals. You can also backup your data on Google Drive for extra security. 
 Step 2: Check the backup settings and make sure you have selected the correct company, folder, and drive to backup. You can also choose to create multiple copies of backup (date-wise) and retain them for up to 99 days.
 Step 3: Verify the backup file after creating it and test it by restoring it on another system.