Frequently Asked Questions

You can take manually or automatic backup and also restore it 
To take manually backup in BUSY:
Step 1: Open BUSY software
Step 2: Go to company Menu
Step 3: Click on backup data option 
Step 4: Then select company and specify user name and password 
Step 5: Then specify path for taking backup and select ALL Financial year 
Step 6: Then click on OK button and start backuping process 
Step 7: After successful backup, you will receive a confirmation message for backup 
To restore data in BUSY 
Step 1: Open BUSY software
Step 2: Go to company Menu
Step 3: Click on restore data option 
Step 4: Then specify location of data backup and click on oK button 
Step 5: Then restoring process will be start 
Step 6: After successful restore, you will get a confirmation message for the same
Note: You can take automatic backup through BUSY agent feature avaialble in BUSY

In BUSY, we can restore data from restore data option but one by one company from backup files. When we want to show all companies data in BUSY then have to set data directory from company menu. Pls Follow the Below Steps :
 For Backup Files : 
 Step 1: Click on Company Menu
 Step 2: Then Restore data
 Step 3: Specify the backup folder path in which have backup files of the data and restore it with Overwrite NO. Overwrite option will only show if we have data in BUSY with the same company. After overwrite new company will get create instead of overwriting the existing company.
 For Comp Files :
 Step 1: Click on Company Menu
 Step 2: Then Set Data Directory
 Step 3: Specify the Data folder path - Here select the data path till data folder name only not the company code.

Backup Data: To take backup of your data from BUSYfollow these steps:
 Step 1: Open BUSYand select Backup Data option from Company tab.
 Step 2: choose the company that you want to backup.
 Step 3: Enter your username and password if required and select the location where you want to save your backup file.
 Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
 Restore Data: To restore data in BUSYfollow these steps:
 Step 1: Open BUSYand select Restore Data option from Company tab.
 Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
 Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

When we upgrade BUSY from Old to New Release. Take the backup of your data then download the BUSY from www.busy.in site then extract it and install it. 
 Pls Follow the Below Steps for Data Restore Process :
 For Backup Files : 
 Step 1: Click on Company Menu
 Step 2: Then Restore data
 Step 3: Specify the backup folder path in which have backup files of the data and restore it with Overwrite NO. Overwrite option will only show if we have data in BUSY with the same company. After overwrite new company will get create instead of overwriting the existing company.
 For Comp Files :
 Step 1: Click on Company Menu
 Step 2: Then Set Data Directory
 Step 3: Specify the Data folder path - Here select the data path till data folder name only not the company code.

When we upgrade BUSY from Old to New Release. Take the backup of your data then download the BUSY from www.busy.in site then extract it and install it. 
 Pls Follow the Below Steps for Data Restore Process :
 For Backup Files : 
 Step 1: Click on Company Menu
 Step 2: Then Restore data
 Step 3: Specify the backup folder path in which have backup files of the data and restore it with Overwrite NO. Overwrite option will only show if we have data in BUSY with the same company. After overwrite new company will get create instead of overwriting the existing company.
 For Comp Files :
 Step 1: Click on Company Menu
 Step 2: Then Set Data Directory
 Step 3: Specify the Data folder path - Here select the data path till data folder name only not the company code.

To take backup of BUSY data,follow these steps:
Step 1: Open BUSY then click on company menu.
Step 2: Choose the backup data option then select required company
Step 3: Mention the company admin username and password and click on ok tab
Step 4: Specify the path for backup and click on ok to take backup.
To update BUSY release, follow these steps:
Step 1: Take the latest backup of your data.
Step 1: Open the BUSY application
Step 2: Click on Company menu then select the Check BUSY update option.
Step 3: Specify the path to download the update setups then click on Download updates tab. Two setup files will appear in specified path.
Step 4: Go to the location where the setup file was downloaded, and install both the product and statutory setup individually in the same folder where BUSY is installed.
Step 5: After the installation, your BUSY software will be updated.

If backup files are not reflecting in Google Drive, you can try the following steps: 1. Check if the backup process was completed successfully. 2. Ensure that you have installed and configured the BUSY Agent software for Google Drive backup. 3. Verify that you have a stable internet connection. 4. Make sure that you have sufficient storage space available in your Google Drive. 5. Check the backup settings and ensure that the correct folders or files are selected for backup. 6. Restart the backup process or try reinstalling the BUSY Agent software. If the issue persists, it may be helpful to contact customer support for further assistance. You can customize backup schedules based on your office timings. For example, you can schedule backups to occur at 11 in the morning, 5 in the evening, and 9 at night, as per your preferred timings.

If you want to take a backup of your BUSY data before removing special characters from invoice numbers follow these steps:
 Step 1: Open your BUSY
 Step 2: Then click on backup data option
 Step 3: Then select the company for which you want to take the backup
 Step 4: If you have created username and password for the company it will ask you
 Step 5: Then specify path for backup ,select the folder in that window for the backup
 Step 6: Then select financial years as ALL F.Y. to take the backup for all financial year in case of multiple financial year exist in the company
 Step 7: Then click on ok button to proceed for the backup 
 Step 8: Afterwards popup window will appear if it is showing successfully backed up the data it means data backup is successful"

If you want to take a backup of your BUSY data before updating to a newer version follow these steps:
 Step 1: Open your BUSY
 Step 2: Then click on backup data option
 Step 3: Then select the company for which you want to take the backup
 Step 4: If you have created username and password for the company it will ask you
 Step 5: Then specify path for backup ,select the folder in that window for the backup
 Step 6: Then select financial years as ALL F.Y. to take the backup for all financial year in case of multiple financial year exist in the company
 Step 7: Then click on ok button to proceed for the backup 
 Step 8: Afterwards popup window will appear if it is showing successfully backed up the data it means data backup is successful

Backup Data: To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
Restore Data: To restore data in BUSY follow these steps:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.