Frequently Asked
Questions

Q: What steps should I follow if my computer crashes and I need to reinstall everything?

You will need to reinstall all the software and restore your data from a backup. It is recommended to keep regular backups to avoid data loss in case of a computer crash.

Q: Why am I unable to see the backup and restore options in BUSY?

The backup and restore option shows when we open the BUSY. Pls follow the below steps. Step 1: Click on Company menu Step 2: Then Backup Data Step 3: Then Restore Data

Q: Why is it compulsory to take a backup in BUSY?

It is compulsory to take a backup in BUSY to ensure the safety of data. And if data lost for any reasons in this case you can use the latest backup files.

Q: Is the backup kept in Personal BUSY company?

To kept personal BUSY Company backup , please follow below steps: Step 1:- Go to company menu Step 2:- backup data Step 3:- Mention path for backup . Step 4:- Click ok and start the process.

Q: Is the backup of my data taken successfully?

To check that the backup of BUSY data is taken successfully, you can check the defined folder for backup. You will get two file for BUSY backup of name data.bkp and disk1

Q: After updating to latest version, my saved data like GST reports are not visible. How can I get back or restore my old data?

To restore old data: Step 1 : CLick on company menu Step 2 : Restore data Step 3 : Select backup file and restore file Step 4 : Overwrite as NO

Q: I want to take a backup before running Regenerate Dual Voucher. What is the right backup process before regenerating?

To take backup, go to: Step 1 : Click on company menu Step 2 :Backup data Step 3 : Select company Step 4 : Set folder to take backup and start

Q: I restored my backup data and now there are duplicate companies. How do I fix this?

When you restore a company data which is already exist in BUSY and overwrite no, then a duplicate company will create. To fix this you need to delete the duplicate company.

Q: How to keep data on a pen drive without creating a new folder?

To keep data on a pen drive without creating a new folder in BUSY, you can directly copy the data folder from the drive and paste it onto the pen drive.

Q: I want to reformat my system. Will I lose BUSY data?

If you reformat your system, you may lose your BUSY data. It is recommended to take a backup of your BUSY data before reformatting your system to avoid any data loss.

Find Solutions to Common Issues Related to data-specific - backup restore

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License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

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Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What steps should I follow if my computer crashes and I need to reinstall everything?

You will need to reinstall all the software and restore your data from a backup. It is recommended to keep regular backups to avoid data loss in case of a computer crash.

Why am I unable to see the backup and restore options in BUSY?

The backup and restore option shows when we open the BUSY.
 Pls follow the below steps.
 Step 1: Click on Company menu
 Step 2: Then Backup Data
 Step 3: Then Restore Data

Why is it compulsory to take a backup in BUSY?

It is compulsory to take a backup in BUSY to ensure the safety of data. And if data lost for any reasons in this case you can use the latest backup files.

Is the backup kept in Personal BUSY company?

To kept personal BUSY Company backup , please follow below steps:
Step 1:- Go to company menu
Step 2:- backup data
Step 3:- Mention path for backup .
Step 4:- Click ok and start the process.

Is the backup of my data taken successfully?

To check that the backup of BUSY data is taken successfully, you can check the defined folder for backup. You will get two file for BUSY backup of name data.bkp and disk1

After updating to latest version, my saved data like GST reports are not visible. How can I get back or restore my old data?

To restore old data:
 Step 1 : CLick on company menu
 Step 2 : Restore data
 Step 3 : Select backup file and restore file
 Step 4 : Overwrite as NO

I want to take a backup before running Regenerate Dual Voucher. What is the right backup process before regenerating?

To take backup, go to:
 Step 1 : Click on company menu
 Step 2 :Backup data
 Step 3 : Select company
 Step 4 : Set folder to take backup and start

I restored my backup data and now there are duplicate companies. How do I fix this?

When you restore a company data which is already exist in BUSY and overwrite no, then a duplicate company will create. To fix this you need to delete the duplicate company.

How to keep data on a pen drive without creating a new folder?

To keep data on a pen drive without creating a new folder in BUSY, you can directly copy the data folder from the drive and paste it onto the pen drive.

I want to reformat my system. Will I lose BUSY data?

If you reformat your system, you may lose your BUSY data. It is recommended to take a backup of your BUSY data before reformatting your system to avoid any data loss.

Frequently AskedQuestions