Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
How do I troubleshoot and fix backup errors?
If you are facing issues while taking backup in BUSY, you can try these troubleshooting steps:
Step 1: Make sure you have enough space on the drive where you want to save the backup.
Step 2: Make sure the data folder is not stucked by your hard disk. You can test this by copying the folder and pasting it to another location.
Step 3: Make sure you run BUSY as an administrator. You can do this by right-clicking on the BUSY icon and selecting Run as administrator.
Step 4: Give appropriate permissions and rights to data and backup folder.
If same issue persists then you can also reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. Alternatively, you can email us your query at support@busy.in.
What should I do if I receive an error message while trying to perform a backup in BUSY?
If you receive an error while taking backup in BUSY, you can try these troubleshooting steps:
Step 1: Make sure you have enough space on the drive where you want to save the backup.
Step 2: Make sure the data folder is not stucked by your hard disk. You can test this by copying the folder and pasting it to another location.
Step 3: Make sure you run BUSY as an administrator. You can do this by right-clicking on the BUSY icon and selecting Run as administrator.
Step 4: Give appropriate permissions and rights to data and backup folder.
If same issue persists then you can also reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. Alternatively, you can email us your query at support@busy.in.
How to backup and restore BUSY data? Where to get BUSY technical and troubleshooting support?
We can take a backup and restore it from the Company menu.
Follow the steps given below for data backup:-
Step 1:- Go to Company menu
Step 2:- Backup data
Step 3:- Select company
Step 4:- Mention user name and password of company
Step 5:- Sepecify path for backup
Step 6:- Select financial year for backup(Single or All).
Follow the steps below to restore the backup:-
Step 1:- Go to company menu
Step 2:- Restore data
Step 3:- Mention path for restoration
Step 4:- Click ok
If the same company is already exist in the list of company then it will ask to overwrite the backup data over the existing data. Select as per requirement (Yes or No)
And
You can contact us on our centralized 24*7 support helpline number i.e. 8282828282 or 011-40964096.
For Email Support
You can also ask your query by sending email on support@busy.in .
Should I take a backup before making changes related to GST in BUSY?.
Yes, it is recommended to take a backup before making any changes related to GST in BUSY. This will ensure that your data is protected in case any issues arise during the process.
In BUSY have two backup option Manual and Auto by BUSY Agent tool.
Step 1: BUSY Manual Backup we can set for 7-day daily backup that will ask you every time when you close company. that backup can set in local drive.
Step 2: If you want to set auto backup need to install BUSY Agent Tool. in this BUSY Agent Tool, we can set auto backup for every day and no. of backup in a day 3-time Max.
Step 3: In BUSY Agent backup data can be stored in Local drive, google drive.
I want to back up my company data from BUSY. What is the recommended way to do this?
To transfer data from your existing installation to a new computer when installing BUSY, you can follow these steps:
We can take backup and restore the same from company menu.
For Backup follow the below step
Step 1:- Go to Company menu
Step 2:- Backup data
Step 3:- Select company
Step 4:- Mention user name and password of company
Step 5:- Sepecify path for backup
Step 6:- Select financial year for backup(Single or All).
For restoring backup follow the below steps
Step 1:- Go to company menu
Step 2:- Restore data
Step 3:- Mention path for restoration
Step 4:- Click ok
If same company already exits in list of company then it will ask for rewrite backup data on existing data. Select as per need (Yes or No)
How do I transfer data from my existing installation to a new computer when installing BUSY?
To transfer data from your existing installation to a new computer when installing BUSY, you can follow these steps:
We can take backup and restore the same from company menu.
For Backup follow the below step
Step 1:- Go to Company menu
Step 2:- Backup data
Step 3:- Select company
Step 4:- Mention user name and password of company
Step 5:- Sepecify path for backup
Step 6:- Select financial year for backup(Single or All).
For restoring backup follow the below steps
Step 1:- Go to company menu
Step 2:- Restore data
Step 3:- Mention path for restoration
Step 4:- Click ok
If same company already exits in list of company then it will ask for rewrite backup data on existing data. Select as per need (Yes or No)
I want to migrate BUSY to a new computer. What is the recommended process?
To transfer data from your existing installation to a new computer when installing BUSY, you can follow these steps:
We can take backup and restore the same from company menu.
For Backup follow the below step
Step 1:- Go to Company menu
Step 2:- Backup data
Step 3:- Select company
Step 4:- Mention user name and password of company
Step 5:- Sepecify path for backup
Step 6:- Select financial year for backup(Single or All).
For restoring backup follow the below steps
Step 1:- Go to company menu
Step 2:- Restore data
Step 3:- Mention path for restoration
Step 4:- Click ok
If same company already exits in list of company then it will ask for rewrite backup data on existing data. Select as per need (Yes or No)
How can I back up my BUSY data to avoid losing it?
To transfer data from your existing installation to a new computer when installing BUSY, you can follow these steps:
We can take backup and restore the same from company menu.
For Backup follow the below step
Step 1:- Go to Company menu
Step 2:- Backup data
Step 3:- Select company
Step 4:- Mention user name and password of company
Step 5:- Sepecify path for backup
Step 6:- Select financial year for backup(Single or All).
For restoring backup follow the below steps
Step 1:- Go to company menu
Step 2:- Restore data
Step 3:- Mention path for restoration
Step 4:- Click ok
If same company already exits in list of company then it will ask for rewrite backup data on existing data. Select as per need (Yes or No)
How can I take the company backup in BUSY?
To take the backup of your BUSY data please follow the below steps.
Step 1: Click on company menu and then select Backup Data option
Step 2: Now select the company for which you want to take the backup.
Step 3: Then mention the super username and password if applicable of sub username and password who is having rights to take backup for that company.
Step 4: Specify a folder path where you want to take backup of your data.
Step 5: select the required financial year you want to take the backup. If you want to take all financial year backup then choose All financial year from the dropdown of if you want to take backup of a single Financial year, you can select that particular year.
Step 6: Now press ok.
Locate data backup settings in BUSY?
In BUSY, we have two options to take backup.
Pls Follow the Below Steps for after opening the company :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: ThenBackup Confuguration
Step 4: Specify the folder path from Monday to Sunday for Company backup
Step 5: Enable the Prompt for backup & Enforce, In Case of Prompt will ask for backup while closing the company but In case of Enforce Company will not get close without backup.
Pls Follow the Below Steps for taking backup before opening the company :
Step 1: Company Menu
Step 2: Backup Data
Step 3: Select the company for data backup
Step 4: Mention the User and Password
Step 5: Select Financial Year and specify the backup folder path.
